Leadership Elephant

In the end, it all comes down to what your customer wants to tell you about your product. However, how many of us have been taught how to listen to our customers?

Every negotiation starts with an opening. It's what we all do at the start of a negotiation. What a lot of us don't realize is that how we handle the opening of a negotiation can have a big impact on how the rest of the negotiation goes. The very possibility of success may hinge on how we start things off.

What does it take to be a successful CIO? Studies have shown that the average CIO only holds on to the job for roughly 4 years - what can you do to have a longer career? It turns out that the answer to this question is simple: You need to find ways to work with the rest of the business. What this means is that although your technical skills and your ability to work with the rest of the people in the IT department are what got you this far, it's not going to be what you need in order to stay in the job. You are going to need to develop a new set of skills.

As individuals we have a tendency to shy away from getting involved in arguments. We view them as being confrontational and filled with emotions. However, when it comes to negotiating and when we have a different view of the world than the other side of the table, it turns out that a little bit of arguing might be just what the doctor ordered.

It turns out that most negotiations are over even before they begin. The team that has spent the most time planning for the negotiation, doing their homework, and collecting the data that they'll need is the one that's going to walk away from the table with the best deal. Wouldn't you want that team to be your team? Planning is what happens before you sit down at the negotiating table. There are no negotiating tactics or tricks at play here. It's just a matter of you doing your homework.

As an IT manager you understand the value of technology. It's what provides our teams with the tools that we can use to accomplish great things for our company. The challenge that we run into is that technology is always changing. This means that as an IT manager you have a responsibility to stay on top of all of the various technologies that your team will be called on to make use of.

In order for any IT manager to be a success, the team that you are managing has to learn how to work together. All too often what IT managers don't realize is that your team may not know how to work together and they are going to need you to show them how to do this.

All negotiations have to come to a close. When your next negotiation reaches this stage, you want to make sure that you are going to be able to walk away with the best deal possible. In order to make this happen, it's going to be what you've done during the negotiations that will determine what your outcome is.

I happen to think that being a product manager is one of the best jobs out there. I find it to be very satisfying because I'm in charge of the success of a product. If I do the right things, then my product will be selected by a large number of customers and it will solve their problems. If I don’t do my job right, my company will probably decide to stop offering my product after a while. Ultimately, my career is in my hands.

The job of a product manager is made even more difficult by the simple fact that it really does not come with any clear instructions on how to do it correctly. As product managers we are constantly searching for ways to become better. One of the things that every product manager quickly realizes is that their career success is very closely tied to the financial success of their product.

An IT manager's budget controls what he and his team are going to be able to accomplish this year. No, creating a budget may not be the most enjoyable thing that you'll be called on to do, but it just might be the most important. The challenge that a lot of IT managers have when it comes to creating a good budget is that it requires them to master a number of terms and concepts that they may never have encountered in school.

What is a product manager without a product? Nothing. That's why it's so very important that when a product is being developed that the product manager be involved. Now exactly how best to go about doing that is an entirely different question. The process from having an idea for a product to actually having a product is a long and treacherous road. So many things can go wrong that either cause the schedule to have to be extended or cause a product with the wrong features to be developed.