Bestsellers

Minding your manners is an acquired skill, but what serves you well elsewhere could trip you up in Japan. Save yourself possible embarrassment with Etiquette Guide to Japan. An inside look at Japanese social graces, it answers all the questions of the thoughtful traveler....

Culture Smart! provides essential information on attitudes, beliefs, and behavior in the Philippines, ensuring that you arrive aware of basic manners, common courtesies....

This is McCammon's honest, funny, and entertaining journey from impostor to authority - a story that begins with periods of debilitating workplace anxiety but leads to rich insights....

A witty guide to managing a real life wisely in a work-centered world. What do your colleagues, overlords, underlings, clients, and customers have in common?....

This book explores the complex human realities of contemporary Spanish life. It describes how Spain's history and geography have created both strongly felt regional differences and shared values and attitudes....

From Omarosa—the reality star, global television personality, and prime-time villainess you love to hate—comes a smart and bitingly honest must-listen for every woman who aspires to succeed in relationships, in business, and at home....

Nick tried out various sports before finding a passion for wrestling. As a varsity wrestler in his high school, he may not have been the district champion, but he did pack gyms and earn the respect of thousands of total strangers....

A guide to personal and professional empowerment through civility and social skills by two White House social secretaries....

Culture Smart! New Zealand offers illuminating insights into the culture and society of a particular country. It will help you to turn your visit into a memorable and enriching experience....

Business etiquette has, for ages, helped people crack lucrative deals or get that dream job. The lack of knowledge of business etiquette, however, has led to people losing many game-changing career and business growth opportunities....

You know those subtle tricks your coworkers are all guilty of? The constant nodding, pretend concentration, useless rhetorical questions....

For Jim McCann, the founder and CEO of the world’s leading florist, 1-800-Flowers.com, being open and ready to speak to a variety of audiences is his most powerful leadership tool....

Do you want to start a new business but aren't sure where to turn? Imagine having the knowledge successful entrepreneurs have to write a killer business plan....

Here are secrets to mastering the details that will get you ahead at work from an international etiquette expert and the author of Business Class, Jacqueline Whitmore....

With over 30 years of experience, award-winning executive Toni Crowe has climbed the ladder across multiple sectors, from high tech to aerospace. After ascending from the very bottom to the top, she's here to share her experience, strategies, and wisdom....

Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to?

Do you feel out of your depth when setting objectives for your team? Ah, the annual ritual of objective-setting! Loved by so few, undertaken by so many. Do you get a slight knot in the pit of your stomach, just thinking about it? You’re not alone….

This updated edition of Emily Post’s classic guide to business etiquette has been completely rewritten with comprehensive advice on everything professionals and jobseekers need to know about how to succeed in the new world of work.

In our increasingly interconnected world, effective communication is the formula for success in any industry. Whether you’re speaking in public, writing an email, or navigating an important negotiation, how you present yourself through language is all-important....

Discover how to navigate the world with confidence, even when you’re not really sure how to talk to people....