Treating People Well
The Extraordinary Power of Civility at Work and in Life
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Narrated by:
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Jeremy Bernard
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Lea Berman
About this listen
A guide to personal and professional empowerment through civility and social skills by two White House social secretaries who offer an important fundamental message - everyone is important, and everyone deserves to be treated well.
Part etiquette, part leadership, part personal empowerment, Treating People Well is a guide to developing social skills in order to build more successful relationships in life and at work. Manners and etiquette are more relevant than ever in today's technology burdened, politically contentious world that has left many people feeling disconnected and uncomfortable in their interactions with others. Written by two former White House social secretaries, Treating People Well provides the tools we need to live each day more positively and forge connections based on trust and mutual respect.
Packed with intriguing behind-the-scenes anecdotes and sensible, easy-to-follow advice, Treating People Well explains how to develop confidence, be consistent, use humor, listen deliberately, radiate calm, resolve conflicts quickly, be honest but never cruel, cultivate loyalty, own your mistakes, work with difficult people, and attend to details.
Lea Berman and Jeremy Bernard worked for very different administrations (Lea for George and Laura Bush and Jeremy for the Obamas), but their White House experiences were strikingly similar. They realized that social skills, such as charm, humor, and grace are teachable life lessons and can make you an invaluable member of any team.
Lea and Jeremy honed skills over years of working in the most charged workplace possible. If their strategies were effective at 1600 Pennsylvania Avenue, they'll be effective anywhere.
©2018 Lea Berman and Jeremy Bernard (P)2018 Simon & Schuster AudioListeners also enjoyed...
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good book.
- By Chance Woodal on 11-06-22
By: Jack Mitchell
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I Shouldn't Be Telling You This
- Success Secrets Every Gutsy Girl Should Know
- By: Kate White
- Narrated by: Cassandra Campbell
- Length: 10 hrs and 2 mins
- Unabridged
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A witty, wise, straight-talking career guide for women, I Shouldn't Be Telling You This is the perfect book for the current economic climate, whether you're just starting out, re-entering the workforce after maternity leave, or simply looking for a career change; it contains essential tips and bold strategies from a gutsy innovator who helped increase Cosmo's circulation by half a million copies per month.
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AMAZING
- By valarie on 01-21-14
By: Kate White
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Everyone Communicates, Few Connect
- What the Most Effective People Do Differently
- By: John C. Maxwell
- Narrated by: Henry O. Arnold, John Maxwell
- Length: 7 hrs and 13 mins
- Unabridged
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The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood. While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections. Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success.
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stronger than normal Maxwell
- By jdon on 07-17-20
By: John C. Maxwell
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Surrounded by Idiots
- The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
- By: Thomas Erikson
- Narrated by: David John
- Length: 10 hrs and 47 mins
- Unabridged
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Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.
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Should be titled "why I hate reds"
- By Dave on 08-24-20
By: Thomas Erikson
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Unhinged
- An Insider's Account of the Trump White House
- By: Omarosa Manigault Newman
- Narrated by: Omarosa Manigault Newman
- Length: 11 hrs and 6 mins
- Unabridged
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Few have been a member of Donald Trump’s inner orbit longer than Omarosa Manigault Newman. Their relationship has spanned 15 years - through four television shows, a presidential campaign, and a year by his side in the most chaotic, outrageous White House in history. But that relationship has come to a decisive and definitive end, and Omarosa is finally ready to share her side of the story in this explosive, jaw-dropping account.
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Take if for what it's worth...
- By Clay on 08-14-18
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Winning from Within
- A Breakthrough Method for Leading, Living, and Lasting Change
- By: Erica Ariel Fox
- Narrated by: Tavia Gilbert
- Length: 10 hrs and 2 mins
- Unabridged
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Life is a series of negotiations, whether or not you think of yourself as a negotiator. From seemingly insignificant daily decisions to major life choices, you negotiate every time you aim to persuade, argue over a decision, or resolve a conflict. But as negotiations and leadership expert Erica Ariel Fox reveals, the most important negotiations - the ones that determine the impact of our actions and the quality of our lives - are those we have with ourselves.
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Enlightening is an understatement
- By Lucas on 01-13-19
By: Erica Ariel Fox
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It Worked for Me
- In Life and Leadership
- By: Colin Powell
- Narrated by: Colin Powell
- Length: 7 hrs and 41 mins
- Unabridged
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It Worked for Me is filled with vivid experiences and lessons learned that have shaped the legendary career of the four-star general and former Secretary of State Colin Powell. At its heart are Powell's "Thirteen Rules" - such as "Get mad, then get over it" and "Share credit" - that introduce his principles for effective leadership: conviction, hard work, and, above all, respect for others. A natural storyteller, Powell offers warm and engaging parables with wise advice on succeeding in the workplace and beyond.
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It worked for me too.
- By Ian on 06-04-12
By: Colin Powell
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The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- By: Kathleen Kelley Reardon
- Narrated by: Ruth Ann Phimister
- Length: 8 hrs and 7 mins
- Unabridged
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Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
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This book EXCELLENT!!!
- By Amazon Customer on 01-26-24
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The Briefing
- Politics, the Press, and the President
- By: Sean Spicer
- Narrated by: Sean Spicer
- Length: 8 hrs and 5 mins
- Unabridged
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For more than two decades, Sean Spicer had been a respected political insider, working as a campaign and communications strategist. But in December 2016, he got the call of a lifetime. President-elect Donald J. Trump had chosen him to be the White House press secretary. And life hasn’t been the same since. When he accepted the job, Spicer was far from a household name. But then he walked into the bright lights of the briefing room, and the cameras started rolling. His every word was scrutinized. Every movement was parodied. Every detail became a meme. And that’s just the public side.
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I did not expect to like this non-fiction book!
- By Wayne on 07-30-18
By: Sean Spicer
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Lady Bird and Lyndon
- The Hidden Story of a Marriage That Made a President
- By: Betty Boyd Caroli
- Narrated by: Amanda Carlin
- Length: 16 hrs and 6 mins
- Unabridged
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A fresh look at Lady Bird Johnson that upends her image as a plain Jane who was married for her money and mistreated by Lyndon. This Lady Bird worked quietly behind the scenes through every campaign, every illness, and a trying presidency as a key strategist, fundraiser, barnstormer, peacemaker, and indispensable therapist.
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Lady Bird & btw Lyndon
- By Richard on 11-27-15
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Choosing Civility
- The Twenty-five Rules of Considerate Conduct
- By: P. M. Forni
- Narrated by: David Drummond
- Length: 4 hrs and 59 mins
- Unabridged
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In Choosing Civility, P. M. Forni offers twenty-five rules for connecting effectively with others - at home, at work, and in our daily encounters.
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Great reminders!
- By p on 11-25-16
By: P. M. Forni
What listeners say about Treating People Well
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Narmina
- 05-03-23
Book for all
This book is very interesting and has stories about how people should interact and be treated at any level. No matter of political preference, people should always be well-behaved and well-mannered.
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- B. Malone
- 10-20-21
Must Read
Many things they addressed many people should take note. Although they talk about their time in the White House, this could work in ALL work areas.
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- Nicole Lopez Mendez
- 09-03-21
Wonderful narration, loved the stories!
This was a terrific reminder about treating others well and with respect. Books such as this can be of benefit to all, regardless of one's job or position. Indeed, the advice and tips in this book are transferable to life in general.
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- Steve T
- 02-27-18
Great Advice, Fun Stories, Wonderfully Read and Narrated
I bought 4 hardcover originally - 1 for myself and 3 as Gifts. It was such a great read and 2 of the gift recipients bought more for their friends as Gifts. But yesterday I purchased the Audible version read by the Authors. Though they authors are from to very different administrations, they found tons of common ground and by that I mean the elevated Republicans and Democrats alike to human levels. Yes underneath that Elephant and Donkey - the fact is we are all still humans and basically have the same desire to be treated well and to treat others well.
Fortunately “Treating People Well” is very timely and needed in the current climate” this is about the Obama’s and George W and Laura Bush with only one reference to Melania Trump. I hope Melania does not read it to her husband who of course will do the exact opposite. I imagine Trumps might be titled “Treating People Like Crap”. I Digress.
Buy the book, buy the Audio - it will change the way you move through the works in wonderful ways.
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2 people found this helpful
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- Deborah Jacob
- 02-17-18
A Fun-filled and Much Needed Guide to Civility
I chose this book because I am appalled at how people treat one another -- especially in the work place, but I never expected to get such invaluable advice from former Social Secretaries in the White House. Their anecdotes about dealing with people were informative, fun and thought-provoking and they made this an enjoyable and light listen. I like that they included Social Secretaries from the George HW Bush and Barack Obama presidencies so that people could see that civility has no political boundaries. The tidbits offered about how both of those presidents treated people came off as truly inspiring. The authors personally gave there advice and I enjoyed their voices. (I don't always enjoy authors reading their own books). I highly recommend this audio book. There's a lot to learn from this book about treating people well.
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7 people found this helpful
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- Amy
- 04-15-18
Good reminders!
If you could sum up Treating People Well in three words, what would they be?
Just be nice.
What did you like best about this story?
I liked the anecdotes and personal examples.
Which character – as performed by Jeremy Bernard and Lea Berman – was your favorite?
Jeremy--I love a sassy gay man.
Did you have an extreme reaction to this book? Did it make you laugh or cry?
Not really an extreme reaction.
Any additional comments?
A good running errands listen, easy to interrupt and excellent advice for life.
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1 person found this helpful
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- Diana
- 01-15-18
Amazingly Beautifully Written Book
Where does Treating People Well rank among all the audiobooks you’ve listened to so far?
My first audio book is at number 1 :)
What other book might you compare Treating People Well to and why?
I've never read any book quite like this one before.
Which scene was your favorite?
The Whitehouse scene
Was there a moment in the book that particularly moved you?
Everyone is important. Everyone deserves to be treated well.
Any additional comments?
I'm only at 55 minutes into the book, and I went back to the beginning with a new notebook so I could take notes because I thought this book was a very important read!
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7 people found this helpful
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- Clare Kennedy
- 08-06-18
oh this book made me smile and inspired me
wow, lea and jeremy sure are neat people. i really enjoyed their anecdotes about george w., laura, barack, and michelle. i will remember their advice on how to deal with unreasonable people with grace. i loved the part about writing thank you notes, as that's something that i do regularly and see a huge benefit in doing. i also liked their chapter about owning up to mistakes and reframing mistakes as learning steps to greatness.
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- N.M.
- 02-08-19
Delightful!
I've returned to this title again and again. I can't listen to news from any provider on the way to work anymore. The content is all so negative and upsetting. This is a gem of a book with wonderful stories and great advice that makes me a better colleague at work. Thank you!
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- Kathy MacLachlan
- 06-22-19
Hard-earned wisdom, and a great listen!
I enjoyed this tremendously. Collaborative effort by two White House Social Secretaries, one of whom worked for George W. and Laura Bush, the other for the Obamas. Hearing the authors' voices adds a lot. Taking the high road really is best! But we knew that. Affirms the best of what you probably already know, and offers helpful tips. Great White House anecdotes too.
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1 person found this helpful