-
50 Steps to Showroom Mastery
- Discover How Supercharge Your Car Sales Career and Become a Showroom Executive: Showroom Sales Skills, Book 1
- Narrated by: Gordon N. Wright
- Length: 1 hr and 36 mins
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Publisher's summary
Gordon Wright has distilled over a decade of best practices he has developed, used, and tested on the dealership showroom sales floor into this training manual and step-by-step guide. You will learn the principles and approaches he used to build a new and successful sales career in the car business following 25+ years working in corporate marketing and sales roles. Ten years of working this system in the dealership showroom before, during, and after the global financial crisis (2007-2009) has proved that you can sell more cars, deal with fewer objections, and build an army of fans and advocates if you follow these 50 Steps to Showroom Mastery.
Whether you are just starting out in the car sales business or you have a year or two under your belt but you're still trying to find your rhythm, it’s time for you to reach your potential and discover how to supercharge your car sales career and become a showroom executive.
In this audiobook, you will learn the essential elements of building a successful car sales career. In a series of 50 critical (but easy to consume) lessons developed over a decade in the car business, Gordon Wright provides the insights and tools you can start using right away:
- Discover key wordtracks that motivate prospects to follow you to the sale.
- Learn how to start thinking like a business person and start running your career like a business.
- Learn how to properly meet, greet, and engage with prospects in an environment where the client may know more about the vehicle than you.
- Discover the techniques and procedures to guarantee a perfect delivery experience and use the rapport built during the sales process to generate a ton of referrals and testimonials.
- Learn the smart prospecting techniques that only a few of the top performers are using to keep your sales funnel delivering opportunities to your desk daily.
Here's your chance to unlearn those "old school" sales techniques that even novice car shoppers try to avoid. Today's smart shoppers are no longer willing to buy those worn out sales lines that have dominated the industry for almost 100 years. Since computers and smartphones have leveled the car buying playing field, you need a new approach and game plan that is not about trickery. This no-objection approach means no more chasing customers. Instead, watch them come to you (and buy)!
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Book Yourself Solid has been one of the most popular marketing guides in the world for service-based businesses since its initial release in 2006. This new third edition includes updated and expanded strategies, techniques, and skills to help you get more clients and increase your take-home profits.
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One of the best.
- By Amazon Customer on 02-02-19
By: Michael Port
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
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In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 4 hrs and 54 mins
- Unabridged
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In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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Phenomenal practical guidance to taking care of our customers!
- By Nathan Unruh on 07-09-24
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The 25 Most Common Sales Mistakes and How to Avoid Them
- By: Stephan Schiffman
- Narrated by: Michael Ferreri
- Length: 1 hr and 47 mins
- Unabridged
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Noted sales trainer Stephan Schiffman, the famous master of cold calls and sales techniques, provides bite-sized tips on correcting common sales problems, using the same nuggets-of-advice format as in many of his other books!
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Distilled value.
- By Steve on 09-15-17
What listeners say about 50 Steps to Showroom Mastery
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- louis DeBellis
- 09-06-23
Basic car, sales techniques, and study
I was expecting to learn some new techniques and sales were track but basically everything he talked about I already learned. I guess it’s great for a person new to car sales, but for a seasoned car sales person theres not much to learn here.
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