At 8:46 a.m. on September 11, 2001, 14,000 people were inside the twin towers; reading e-mails, making trades, eating croissants at Windows on the World. Over the next 102 minutes, each would become part of a drama for the ages, one witnessed only by the people who lived it, until now.

Erik Ronningen was on the 71st floor of the North Tower on September 11, 2001, when American Airlines Flight 11 struck the building. After an incredible, near miraculous journey down through the acrid, smoke-filled building, Erik tried to get to the security command center in the South Tower. Unable to do so, he was the last person to make it out of the South Tower alive. Here is the story of his harrowing escape, interwoven with the accounts of 14 others who were lucky enough to be able to recount them.

Immediately after two hijacked jets struck the World Trade Center on September 11, 2001, Dennis Smith volunteered in the rescue effort. Having spent his career as both a respected writer and a member of one of the city's busiest firehouses, Smith became determined to use his unique background to tell the story of the disaster and its aftermath with the empathy and understanding that only an insider could bring to it. In this audio memoir, he has collected astonishing first-person testimony.

Lynn Spencer takes listeners right to the front lines as the realization hits that multiple hijackings are underway - and then that the country is under attack. She follows the story all the way through the end of the day, when the fog of war had finally lifted and the country could assess exactly what had happened.

As a high-ranking officer of the FDNY, John Salka is an expert at both practicing and teaching high-stakes leadership. In First In, Last Out, he explains the department's unique strategies and how they can be adopted by leaders in any field - as he has taught them to organizations around the country. In a tough-talking, no-nonsense style, Salka uses real-world stories to convey leadership imperatives.