Molly and Andrew are just trying to get home to Ireland for the holidays when a freak snowstorm grounds their flight. As the snow falls over the city and over the heads of two friends who are sure they’re not meant to be together, the universe might just have a plan of its own.

Ever since a car accident tore her family apart, Holly has been part of a lonely-hearts holiday letter–writing club. Each December, she writes to a stranger who is also spending Christmas alone, and receives a letter from another lonely person in return. Usually, the letters go unanswered. That’s the point—the letters are anonymous, and the senders write whatever is in their heart. But this year, the letter Holly receives is different; not only is the letter full of a grief she knows all too well, but its writer, Emma, mentions a place that Holly has visited.

Elinor Noel—Nory for short—is quite content running her secondhand bookshop in London. Forever torn between her working-class upbringing and her classmates’ extravagant lifestyles at the posh private school she attended on scholarship, Nory has finally figured out how to keep both at equal distance. So when two of her oldest friends invite their whole gang to spend the time leading up to their wedding together at the castle near their old school, Nory must prepare herself for an emotionally complicated few days.

When it comes to relationships, 34-year-old Kate Turner is ready to say "Bah, humbug". The sleepy town of Blexford, England, isn't exactly brimming with prospects, and anyway, Kate's found fulfillment in her career as a designer and in her delicious side job baking for her old friend Matt's neighborhood café. But then her best friend signs her up for a dating agency that promises to help singles find love before the holidays. Twenty-three days until Christmas. Twelve dates with 12 different men. The odds must finally be in her favor...right?

Annie Sharpe’s spark for life has fizzled out. Her kids are grown up, her restaurant is doing just fine on its own, and her 26-year marriage has come to an unceremonious end. Untethered for the first time in her adult life, she finds a winter guardian position in a historic seaside home and decides to leave her city life behind for a brand new beginning.

Sasha has had it. She cannot bring herself to respond to another inane, “urgent” email or participate in the corporate employee joyfulness program. She hasn’t seen her friends in months. Sex? Seems like a lot of effort. Even cooking dinner takes far too much planning. Sasha has hit a wall. Armed with good intentions to drink kale smoothies, try yoga, and find peace, she heads to the seaside resort she loved as a child. But it’s the off season, the hotel is in a dilapidated shambles, and she has to share the beach with the only other occupant: a grumpy guy named Finn.

An expert at keeping moving, with her trusty motorhome and faithful dog Muffin, Sophie has built her life around keeping her loves and loyalties to a minimum. Fabulous fifty-something Hattie Langford has kept her heart and past safely stored away too. But for reasons she’s only willing to share with a stranger, Hattie needs to tell the story her family has been hiding at Riverbend, their home in Sherwood Forest. There is a history of heartbreak and hurt that Hattie is now ready to face.

Clumsy, earnest baker Sylvie West has worked at the Christmas Café in Silver Bells, Wyoming, ever since her boozy eggnog fruitcake won the town’s annual holiday bakeoff fifteen years ago. Her forever happy place, the café compliments her sweet, well-ordered life with her roommates: recently-widowed Gramps and her yappy chihuahua-pug Crumpet.

As strangers and seatmates Maryam Aziz and Anna Gibson fly to Toronto over the holidays—Maryam to her sister’s impromptu wedding, and Anna to meet her boyfriend’s wealthy family for the first time—neither expect that severe turbulence will scare them into confessing their deepest hopes and fears to one another. At least they’ll never see each other again. And the love of Maryam’s life, Saif, wasn’t sitting two rows behind them hearing it all. Oops.

Eva has spent the past three years burying herself in her work, trying to forget the heartbreaking events of the Christmas that ripped her world apart. This year, the last thing she wants is to attend her friend’s weekend-long Christmas party. But at her husband James’ insistence, here they are. When Eva—overwhelmed by bittersweet memories—tries to sneak back to London in the middle of the night, she is visited by the ghost of her beloved grandmother. Gran tells Eva that if she doesn’t face her fears head-on and stop shutting out her loved ones, she risks losing them all forever.

Lucy Young is twenty-six and tired. Tired of fetching coffees for senior TV producers, sick of going on disastrous dates, and done with living in a damp flat with roommates who never buy toilet paper. After another disappointing date, Lucy stumbles upon a wishing machine. Pushing a coin into the slot, Lucy closes her eyes and wishes with all her might: Please, let me skip to the good part of my life.

When fall rolls around, it’s time for Kerry Tolliver to leave her family’s Christmas tree farm in the mountains of North Carolina for the wilds of New York City to help her gruff older brother & his dog, Queenie, sell the trees at the family stand on a corner in Greenwich Village. Sharing a tiny vintage camper and experiencing Manhattan for the first time, Kerry’s ready to try to carve out a new corner for herself.

Melody Gallard may be the daughter of music royalty, but her world is far from glamorous. She spends her days restoring old books and avoiding the limelight (one awkward tabloid photo was enough, thanks). But when a producer offers her a lot of money to reunite her mother’s band on live tv, Mel begins to wonder if it’s time to rattle the cage, shake up her quiet life…and see him again. The only other person who could wrangle the rock and roll divas.

Holly has the place to herself this Christmas. It’s not her place, though – she is house-sitting for friends who live on Nightingale Square – just there to keep the place warm and cosy and only for long enough for her to sort her life out. Newly single and finding herself unsure about next steps for her career, she plans to hunker down and make some life decisions. To clear her mind, she sets off on early morning walks around a nearby lake and bumps into May, an older lady who is also new to the area, and her dapper Dachshund Monty.

With its historic charm and picture-perfect library, the Maple Sugar Inn is considered the ultimate vacation destination. But widowed far too young, and exhausted from juggling the hotel with being a dedicated single mom, Hattie Coleman dreams only of making it through each day. When Erica, Claudia and Anna—lifelong friends who seem to have it all—check in for a girlfriends’ book club holiday, it changes everything. Their close friendship and shared love of books have carried them through life's ups and downs.