When Chief Joe Pfeifer led his firefighters to investigate an odor of gas in downtown Manhattan on the morning of 9/11, he had no idea that his life was about to change forever. A few moments later, he watched as the first plane crashed into the World Trade Center. Pfeifer, the closest FDNY chief to the scene, spearheaded rescue efforts on one of the darkest days in American history.

My career as a firefighter/paramedic stretched from 1974 to 2000 when were inventing EMS as we went along. These are stories from those years on the street. That place I named so long ago, the other reality that exists just outside most people’s everyday lives. It is a place that seems to exist parallel to the normal workaday existence: yet it is only a car accident or cardiac away for any of us. It manifested itself in brushfires, house fires, shootings, stabbings, hangings, accidents with injuries, cardiacs, codes, drownings, and a thousand other emergencies.

With his fifth edition, Chief John Norman offers lessons learned during his extensive and time-honored career. Chief Norman imparts wisdom and experience by offering advice informed by actual outcomes from the fireground. This guide continues to be invaluable for firefighters aspiring to the officer level and those seeking to promote safety and effectiveness in their organization and the communities they serve by improving their own skills.

In the aftermath of 9/11, Kevin Hazzard felt that something was missing from his life - his days were too safe, too routine. A failed salesman turned local reporter, he wanted to test himself, see how he might respond to pressure and danger. He signed up for emergency medical training and became, at age 26, a newly minted EMT running calls in the worst sections of Atlanta. His life entered a different realm - one of blood, violence, and amazing grace.

He helped save people every day - but he had no idea how to save himself. Jason Sautel had it all. Confident in his abilities and trusted by his fellow firefighters, he was making a name for himself on the streets of Oakland, California. His adrenaline-fueled job even helped him forget the pain of his childhood - until the day he looked into the eyes of a jumper on the Bay Bridge and came face-to-face with a darkness he knew would take him down as well.

As a high-ranking officer of the FDNY, John Salka is an expert at both practicing and teaching high-stakes leadership. In First In, Last Out, he explains the department's unique strategies and how they can be adopted by leaders in any field - as he has taught them to organizations around the country. In a tough-talking, no-nonsense style, Salka uses real-world stories to convey leadership imperatives.

Report from Engine Co. 82 is the story of one company of New York firefighters battling unimaginable death and destruction every day. Dennis Smith worked as a firefighter in the South Bronx, New York City, and the graphic detail and gripping prose of this firefighting classic drives the most important, accomplished, terrifying audiobook ever published on firefighting.

One of the fire service’s most well-known and respected leaders reveals principles and events that have shaped his career and leadership values that no “cookie-cutter” leadership or management book can provide. The real-world experiences and lessons that are vividly detailed in the audiobook provide a road map for any aspiring firefighter wishing to be promoted, a company or chief officer looking to go to the next level, or a fire chief who wishes to further develop their leadership skills.

On December 3, 1999, the call crackled in to the men of the Worchester, Massachusetts Fire Department: a three-alarm warehouse blaze in a six-story windowless colossus of brick and mortar. What happened next - and how their lives and community were changed forever - offers an unprecedented look at these heroic men whose job it is to rush into burning buildings when everyone else just wants out.

As a seasoned paramedic and union leader, Anthony Almojera thought he could handle anything his job threw at him. Like many medical first responders, he came from a troubled background and carried the traumas of the city as well as its triumphs. He had grown up in the rough-and-tumble Park Slope of the 1980s, been homeless for a time, and had watched murder, addiction, and hopelessness consume those closest to him. But he had dedicated his life to helping people in need, and while every day was filled with tragedy—stabbings, shootings, accidents, suicides—it also brought moments of uplift.

The true story behind the events that inspired the major motion picture Only the Brave. A "unique and bracing" (Booklist) first-person account by the sole survivor of Arizona's disastrous 2013 Yarnell Hill Fire, which took the lives of 19 "hotshots" - firefighters trained specifically to battle wildfires. Brendan McDonough was on the verge of becoming a hopeless, inveterate heroin addict when he, for the sake of his young daughter, decided to turn his life around. He enlisted in the Granite Mountain Hotshots, a team of elite firefighters based in Prescott, Arizona.

Bad Call is Mike Scardino's visceral, fast-moving, and mordantly funny account of the summers he spent working as an "ambulance attendant" on the mean streets of late-1960s New York. Fueled by adrenaline and Sabrett's hot dogs, young Mike spends his days speeding from one chaotic emergency to another. His adventures take him into the middle of incipient race riots, to the scene of a plane crash at JFK airport and into private lives all over Queens, where New Yorkers are suffering, and dying, in unimaginable ways.

In Step Up and Lead, Frank Viscuso - author, speaker, and career deputy chief - shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this audiobook is considered a must-listen for anyone who is ready to step up and lead!

Until the 1970s, if you suffered a medical crisis, your chances of survival were minimal. A 9-1-1 call might bring police or even the local funeral home. But that all changed with Freedom House EMS in Pittsburgh, a group of Black men who became America’s first paramedics and set the gold standard for emergency medicine around the world, only to have their story and their legacy erased—until now.

In this extraordinarily rare memoir by an active-duty jumper, Jason Ramos takes listeners into his exhilarating and dangerous world, explores smokejumping's remarkable history, and explains why their services are more essential than ever before.

He helped save people every day - but he had no idea how to save himself. Jason Sautel had it all. Confident in his abilities and trusted by his fellow firefighters, he was making a name for himself on the streets of Oakland, California. His adrenaline-fueled job even helped him forget the pain of his childhood - until the day he looked into the eyes of a jumper on the Bay Bridge and came face-to-face with a darkness he knew would take him down as well.

In the aftermath of 9/11, Kevin Hazzard felt that something was missing from his life - his days were too safe, too routine. A failed salesman turned local reporter, he wanted to test himself, see how he might respond to pressure and danger. He signed up for emergency medical training and became, at age 26, a newly minted EMT running calls in the worst sections of Atlanta. His life entered a different realm - one of blood, violence, and amazing grace.

My career as a firefighter/paramedic stretched from 1974 to 2000 when were inventing EMS as we went along. These are stories from those years on the street. That place I named so long ago, the other reality that exists just outside most people’s everyday lives. It is a place that seems to exist parallel to the normal workaday existence: yet it is only a car accident or cardiac away for any of us. It manifested itself in brushfires, house fires, shootings, stabbings, hangings, accidents with injuries, cardiacs, codes, drownings, and a thousand other emergencies.

Nine months of tying tourniquets and pushing new medications, of IVs, chest compressions, and defibrillator shocks - that was Kevin Grange's initiation into emergency medicine when, at age 36, he enrolled in the "Harvard of paramedic schools": UCLA's Daniel Freeman paramedic program, long considered one of the best and most intense paramedic training programs in the world.

As a seasoned paramedic and union leader, Anthony Almojera thought he could handle anything his job threw at him. Like many medical first responders, he came from a troubled background and carried the traumas of the city as well as its triumphs. He had grown up in the rough-and-tumble Park Slope of the 1980s, been homeless for a time, and had watched murder, addiction, and hopelessness consume those closest to him. But he had dedicated his life to helping people in need, and while every day was filled with tragedy—stabbings, shootings, accidents, suicides—it also brought moments of uplift.