Hannah Martin has an unusual job: she's a professional cuddler. While she has a big heart for her clients, she hasn't found someone special to snuggle up to in her personal life. Winter Sullivan isn't looking for love. She's an aloof workaholic who's built walls of ice around herself. She would rather drive toothpicks under her fingernails than cuddle, and she certainly doesn't want to share her space with anyone. When Winter's estranged father dies, he leaves her one last surprise: she and Hannah, a perfect stranger, will inherit a building together.

Campbell St. Clair never expected her first novel to catapult her to success. She should be excited that she'll be consulting on the movie adaptation, but she's struggling. Her ability to write her newest novel has been practically non-existent, she's all but given up on having a social life, and with the recent loss of her father, she's trying to understand what she wants for her future.

Things are going great for Sutton Kay, or at least they were. Her yoga studio is doing well, she's living with her best friend, and she just got two kittens named Mocha and Cappuccino. Sure, she doesn't have a girlfriend, but her life is full and busy. Then her building is sold, and the new landlord turns out to be the woman putting in a gym downstairs who doesn't seem to understand the concepts "courtesy" and "don't be rude to your tenants".

Kyle Blake likes plans. So far, they're pretty simple: Finish her senior year of high school, head off to a good college, find a cute boyfriend, graduate, get a good job, get married, the whole heterosexual shebang. Nothing is going to stand in the way of that plan. Not even Stella Lewis. Stella Lewis also has a plan: Finish her senior year as cheer captain, go to college, finally let herself flirt with (and maybe even date) a girl for the first time and go from there. Fate has other plans for Kyle and Stella when they're paired up in their AP English class.

Seventeen years ago, Quinn McKinley left her small town of Kingsford for a shot at a happier life. Now a successful real estate agent in New York City, she's brought back on behalf of a client, begrudgingly accepting her return home in order to close the deal of a lifetime. Coming back opens doors she's done her best to keep closed all these years. Sawyer's spent her whole life in Kingsford, working at her family's antique store and trying to make everyone happy. Quinn's return is unexpected, knocking her routine existence more than a little off balance.

Lowen Ashleigh is a struggling writer on the brink of financial ruin when she accepts the job offer of a lifetime. Jeremy Crawford, husband of best-selling author Verity Crawford, has hired Lowen to complete the remaining books in a successful series his injured wife is unable to finish. Lowen arrives at the Crawford home, ready to sort through years of Verity's notes and outlines, hoping to find enough material to get her started. What Lowen doesn't expect to uncover in the chaotic office is an unfinished autobiography Verity never intended for anyone to read.

Five Years Earlier: Henry Dunne knows three things: that agreeing to host this raucous house party was a terrible idea, that he absolutely cannot show up to his nursing shift tomorrow with a hangover, and that the beautiful redhead in the corner will be sleeping in his bed tonight.

Ryder, Garrett, Kenzo, and Diesel - The Vipers. Their deals are as sordid as their business, and their reputation is enough to bring a grown man to his knees, forcing him to beg for mercy. They are not people you mess with, yet my dad did. The old man ran up a debt with them and then sold me to cover his losses. Yes, sold me. They own me now. I’m theirs in every sense of the word. But I’ve never been meek and compliant.

Obituary writer Nadine Barbault doesn’t mind being called “Lady Death”. It suits the ice queen persona she’s cultivated to survive the fast-paced Toronto Herald. So when Nadine learns that famous (and reclusive) author Dot Voline has died, she doesn’t hesitate to run the obituary…only to discover that Dot is very much alive. Nadine’s screw-up has brought Wesley Chen of the rival Spear no end of joy—she’s been a thorn in his extremely ambitious side for years. But the renewed interest in Dot also surfaced chatter about a mysterious past scandal.

Hockey coach Ashley Jaswal doesn't take nonsense from anyone … except her overbearing and superstitious family. They believe she's a good luck charm for her brother Jas, the newest Vancouver Canucks draft pick, forcing Ash to attend all his games as he rises up the NHL ranks, sacrificing her personal life (not that she has one—who decided hockey season needed to be 10 months long anyway?). Ash also clashes with Jas’s teammate, Canucks captain Devin Snyder.