Flying Blind
The 737 MAX Tragedy and the Fall of Boeing
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Narrated by:
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Feodor Chin
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By:
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Peter Robison
About this listen
New York Times Business Best Seller • A suspenseful behind-the-scenes look at the dysfunction that contributed to one of the worst tragedies in modern aviation: the 2018 and 2019 crashes of the Boeing 737 MAX. An "authoritative, gripping and finely detailed narrative that charts the decline of one of the great American companies" (New York Times Book Review), from the award-winning reporter for Bloomberg.
Boeing is a century-old titan of industry. It played a major role in the early days of commercial flight, World War II bombing missions, and moon landings. The plane maker remains a cornerstone of the U.S. economy, as well as a linchpin in the awesome routine of modern air travel. But in 2018 and 2019, two crashes of the Boeing 737 MAX 8 killed 346 people. The crashes exposed a shocking pattern of malfeasance, leading to the biggest crisis in the company’s history—and one of the costliest corporate scandals ever.
How did things go so horribly wrong at Boeing?
Flying Blind is the definitive exposé of the disasters that transfixed the world. Drawing from exclusive interviews with current and former employees of Boeing and the FAA; industry executives and analysts; and family members of the victims, it reveals how a broken corporate culture paved the way for catastrophe. It shows how in the race to beat the competition and reward top executives, Boeing skimped on testing, pressured employees to meet unrealistic deadlines, and convinced regulators to put planes into service without properly equipping them or their pilots for flight. It examines how the company, once a treasured American innovator, became obsessed with the bottom line, putting shareholders over customers, employees, and communities.
By Bloomberg investigative journalist Peter Robison, who covered Boeing as a beat reporter during the company’s fateful merger with McDonnell Douglas in the late ‘90s, this is the story of a business gone wildly off course. At once riveting and disturbing, it shows how an iconic company fell prey to a win-at-all-costs mentality, threatening an industry and endangering countless lives.
©2021 Peter Robison (P)2021 Random House AudioListeners also enjoyed...
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Critic reviews
NEW YORK TIMES BUSINESS BESTSELLER • WALL STREET JOURNAL BUSINESS BESTSELLER • NAMED A BEST BOOK OF THE YEAR BY NPR, NEWSWEEK, THE NEW YORK POST • A WALL STREET JOURNAL BEST BUSINESS BOOK OF THE YEAR • A NEW YORK TIMES EDITORS' CHOICE • WINNER OF THE SABEW BEST BUSINESS BOOK OF THE YEAR • LONGLISTED FOR THE FT BEST BUSINESS BOOK OF THE YEAR
"A compelling, deeply reported account, written in crisp, controlled anger. It is an indictment not just of one of America’s most celebrated companies, but of an entire era: of politicians believing business knew best, of regulators bending to their will, and of shareholder returns elevated above any consideration for the rest of society, including consumers’ safety—and lives."—Financial Times
"Powerful and unsettling... A page-turner...One can only hope that the next generation of corporate executives will read Robison’s book."—Washington Post
"A disturbing account that will return much-deserved scrutiny both to Boeing and to its regulator."—Wall Street Journal
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When the Marines decided to buy a helicopter-airplane hybrid "tiltrotor" called the V-22 Osprey, they saw it as their dream machine. The tiltrotor was the aviation equivalent of finding the Northwest Passage: an aircraft able to take off, land, and hover with the agility of a helicopter yet fly as fast and as far as an airplane. Many predicted it would reshape civilian aviation. The Marines saw it as key to their very survival. Opponents called it one of the worst boondoggles in Pentagon history.
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Innovation runs into government
- By Cx30 on 09-25-10
By: Richard Whittle
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Rocket Billionaires
- Elon Musk, Jeff Bezos, and the New Space Race
- By: Tim Fernholz
- Narrated by: Erin Moon
- Length: 10 hrs and 40 mins
- Unabridged
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Overall
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Performance
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Story
For the larger-than-life personalities now staking their fortunes on the development of rocket ships, the new race to explore space could be a dead end, a lucrative opportunity - or the key to humanity's salvation. Elon Musk and Jeff Bezos take center stage in this fast-paced narrative as they attempt to disrupt the space economy, feed their own egos, and maybe even save the world.
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Interesting book; hard to listen to
- By K. Thai on 04-12-18
By: Tim Fernholz
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Glory Lost and Found
- How Delta Climbed from Despair to Dominance in the Post-9/11 Era
- By: Seth Kaplan, Jay Shabat
- Narrated by: Joseph Durika
- Length: 25 hrs and 53 mins
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Glory Lost and Found: How Delta Climbed from Despair to Dominance in the Post-9/11 Era tells the story of Delta's dramatic tumble into bankruptcy and how it climbed its way back to pre-eminence despite hurricane-force headwinds: high fuel prices, a hostile takeover bid, relentless competition, economic meltdowns, and geopolitical shocks.
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For Aviation Enthusiasts & the Business Industry
- By Striker on 03-24-17
By: Seth Kaplan, and others
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Car Guys vs. Bean Counters
- The Battle for the Soul of American Business
- By: Bob Lutz
- Narrated by: Norman Dietz
- Length: 9 hrs and 36 mins
- Unabridged
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In 2001, General Motors hired Bob Lutz out of retirement with a mandate to save the company by making great cars again. He launched a war against penny pinching, office politics, turf wars, and risk avoidance. After declaring bankruptcy during the recession of 2008, GM is back on track thanks to its embrace of Lutz's philosophy. When Lutz got into the auto business in the early sixties, CEOs knew that if you captured the public's imagination with great cars, the money would follow.
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Opinionated and one-sided
- By Michael Parks on 06-23-11
By: Bob Lutz
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Icons and Idiots
- Straight Talk on Leadership
- By: Bob Lutz
- Narrated by: Wes Talbot
- Length: 5 hrs and 21 mins
- Unabridged
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Lutz is revealing the leaders - good, bad, and ugly - who made the strongest impression on him throughout his career. Icons and Idiots is a collection of shocking and often hilarious true stories and the lessons Lutz drew from them. From enduring the sadism of a Marine Corps drill instructor, to working with a washed-up alcoholic, to taking over the reins from a convicted felon, he reflects on the complexities of all-too-human leaders.
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We’ve all known people like these
- By Ron on 05-04-21
By: Bob Lutz
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The Firm
- The Story of McKinsey and Its Secret Influence on American Business
- By: Duff McDonald
- Narrated by: Tom Weiner
- Length: 11 hrs and 19 mins
- Unabridged
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A behind-the-scenes, revelatory history of McKinsey & Company, America's most influential and controversial business consulting firm, told by one of the nation's leading financial journalists. In The Firm, Duff McDonald uncovers how these high-powered, high-priced business savants have ushered in waves of structural, financial, and technological shifts. With unrivaled access to company documents and current and former employees, McDonald reveals the inner workings of what just might be the most influential private organization in America.
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Warning: Non consultants should avoid
- By R. Jaeger on 11-04-13
By: Duff McDonald
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Losing the Signal
- The Untold Story Behind the Extraordinary Rise and Spectacular Fall of BlackBerry
- By: Jacquie McNish, Sean Silcoff
- Narrated by: William Hughes
- Length: 11 hrs and 29 mins
- Unabridged
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Losing the Signal is a riveting story of a company that toppled global giants before succumbing to the ruthlessly competitive forces of Silicon Valley. This is not a conventional tale of modern business failure by fraud and greed. The rise and fall of BlackBerry reveals the dangerous speed at which innovators race along the information superhighway.
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Fascinating
- By Gerardo A Dada on 09-05-15
By: Jacquie McNish, and others
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Stealth
- The Secret Contest to Invent Invisible Aircraft
- By: Peter Westwick
- Narrated by: David de Vries
- Length: 7 hrs and 46 mins
- Unabridged
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On a moonless night in January 1991, a dozen US aircraft appeared in the skies over Baghdad. To the Iraqi air defenses, the planes seemed to come from nowhere. Each aircraft was more than 60 feet in length and with a wingspan of 40 feet, yet its radar footprint was the size of a ball bearing. Here was the first extensive combat application of Stealth technology. And it was devastating.
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Good Overview of the original development
- By Amazon Customer on 08-01-22
By: Peter Westwick
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Overhaul
- An Insider's Account of the Obama Administration's Emergency Rescue of the Auto Industry
- By: Steven Rattner
- Narrated by: Joe Barrett
- Length: 13 hrs and 28 mins
- Unabridged
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This first real look inside Team Obama mixes political warfare and big-business shakeups in equal proportions, and comes from a uniquely informed source. Steve Rattner is not just the man brought in by the president to save the auto industry, he is a former New York Times financial reporter who also earned a place among the top tier of Wall Street's most informed investment bankers and corporate experts.
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Overhaul - A Memoir
- By Roy on 12-05-10
By: Steven Rattner
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Faster, Higher, Farther
- The Volkswagen Scandal
- By: Jack Ewing
- Narrated by: Joel Richards
- Length: 10 hrs and 34 mins
- Unabridged
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Overall
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Story
A shocking exposé of Volkswagen's fraud by the New York Times reporter who covered the scandal. In mid-2015 Volkswagen proudly reached its goal of surpassing Toyota as the world's largest automaker. A few months later, the EPA disclosed that Volkswagen had installed software in 11 million cars that deceived emissions-testing mechanisms. By early 2017 VW had settled with American regulators and car owners for $20 billion, with additional lawsuits still looming.
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Excellent recap of VW, its structure and culture
- By Northern IN Mark on 05-27-17
By: Jack Ewing
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American Icon
- Alan Mulally and the Fight to Save Ford Motor Company
- By: Bryce G. Hoffman
- Narrated by: Pete Larkin
- Length: 14 hrs and 45 mins
- Unabridged
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At the end of 2008, Ford Motor Company was just months away from running out of cash. With the auto industry careening toward ruin, Congress offered all three Detroit automakers a bailout. General Motors and Chrysler grabbed the taxpayer lifeline, but Ford decided to save itself. Under the leadership of charismatic CEO Alan Mulally, Ford had already put together a bold plan to unify its divided global operations, transform its lackluster product lineup, and overcome a dysfunctional culture of infighting, backstabbing, and excuses.
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The best business book I ever read
- By Michael on 10-07-12
By: Bryce G. Hoffman
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Start-Up Nation
- The Story of Israel's Economic Miracle
- By: Dan Senor, Saul Singer
- Narrated by: Sean Pratt
- Length: 8 hrs and 24 mins
- Unabridged
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Start-Up Nation addresses the trillion dollar question: How is it that Israel - a country of 7.1 million, only 60 years old, surrounded by enemies, in a constant state of war since its founding, with no natural resources - produces more start-up companies than large, peaceful, and stable nations like Japan, China, India, Korea, Canada, and the UK?
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Interesting and worth the time
- By Nili on 12-10-09
By: Dan Senor, and others
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How Money Became Dangerous
- The Inside Story of Our Turbulent Relationship with Modern Finance
- By: Christopher Varelas, Dan Stone
- Narrated by: Roger Wayne
- Length: 14 hrs and 43 mins
- Unabridged
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From a veteran of the trade, a provocative and entertaining voyage into the turbulent heart of modern money that sheds new light on the rise of our threatening and complicated financial system, how money became our adversary, and why finding a new course is crucial to a healthy society.
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Many-sided, thoughtful, very listenable
- By Philo on 02-06-20
By: Christopher Varelas, and others
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Dethroning the King
- The Hostile Takeover of Anheuser-Busch, an American Icon
- By: Julie MacIntosh
- Narrated by: Joyce Bean
- Length: 12 hrs and 57 mins
- Unabridged
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Overall
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Story
How did InBev, a Belgian company controlled by Brazilians, take over one of America's most beloved brands after barely a whimper of a fight? With timing - and some unexpected help from powerful members of the Busch dynasty, the very family that had run the company for more than a century. From the very heart of America's heartland to the European continent to Brazil, Dethroning the King is the ultimate corporate caper and a fascinating case study that's both wide-reaching and profound.
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Good Story but Narration Can be Annoying
- By Ken on 10-21-11
By: Julie MacIntosh
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In 1981, Jack Welch took over General Electric and quickly rose to fame as the first celebrity CEO. He golfed with presidents, mingled with movie stars, and was idolized for growing GE into the most valuable company in the world. But Welch’s achievements didn’t stem from some greater intelligence or business prowess. Rather, they were the result of a sustained effort to push GE’s stock price ever higher, often at the expense of workers, consumers, and innovation.
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Since its founding in 1892, GE has been more than just a corporation. For generations, it was job security, a solidly safe investment, and an elite business education for top managers. GE electrified America, powering everything from lightbulbs to turbines, and became fully integrated into the American societal mindset as few companies ever had. And after two decades of leadership under legendary CEO Jack Welch, GE entered the twenty-first century as America's most valuable corporation. Yet, fewer than two decades later, the GE of old was gone.
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Air travel is one of the safest modes of transportation, but when an aircraft crashes, the consequence is devastating. Why did they happen? Were they caused by bad weather, mechanical failure, or human errors? In this book, the author introduces the 10 deadliest plane crashes in aviation history. He goes through the key events that brought down the doomed commercial jets, and he discusses how we used the painful lessons to improve aviation safety.
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Based on years of reporting on Samsung for The Economist, The Wall Street Journal, and Time, from his base in South Korea, and his countless sources inside and outside the company, Geoffrey Cain offers a penetrating look behind the curtains of the biggest company nobody in America knows. Seen for decades in tech circles as a fast follower rather than an innovation leader, Samsung today has grown to become a market leader in the United States and around the globe.
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Into the Black
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Using interviews, NASA oral histories, and recently declassified material, Into the Black pieces together the dramatic untold story of the Columbia mission and the brave people who dedicated themselves to help the United States succeed in the age of space exploration. On April 12, 1981, NASA's Space Shuttle Columbia blasted off from Cape Canaveral. It was the most advanced, state-of-the-art flying machine ever built, challenging the minds and imagination of America's top engineers and pilots.
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Great Story About a Flawed Spacecraft
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In When McKinsey Comes to Town, two prizewinning investigative journalists have written a portrait of the company sharply at odds with its public image. Bogdanich and Forsythe have penetrated the veil of secrecy surrounding McKinsey by conducting hundreds of interviews, obtaining tens of thousands of revelatory documents, and following rule #1 of investigative reporting: Follow the money. When McKinsey Comes to Town is a a devastating portrait of a firm whose work has often made the world more unequal, more corrupt, and more dangerous.
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Shows systemic problems in McKinsey's culture
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Best book ever for space, ops, and engineering fans
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A Thousand Pounds of Dynamite
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The bomb appeared early one morning in an upstairs office of Harvey’s Wagon Wheel Casino near Lake Tahoe, an enigmatic box covered in a bewildering array of switches. A neatly typed letter explained that the box contained 1,000 pounds of dynamite. It was the largest improvised explosive device in American history - and its creator promised to explain how to remove it safely if the casino delivered $3 million by helicopter to a remote landing site in the mountains.
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Great
- By Red Plammer on 10-24-16
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The Burning Blue
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- By: Kevin Cook
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Performance
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On January 28, 1986, NASA's space shuttle Challenger exploded after blasting off from Cape Canaveral. Christa McAuliffe, America's "Teacher in Space", was instantly killed, along with the other six members of the mission. At least that's what most of us remember. Kevin Cook tells us what really happened on that ill-fated, unforgettable day. He traces the pressures - leading from NASA to the White House - that triggered the fatal order to launch on an ice-cold Florida morning.
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Not bad, but not much new either
- By Dave on 07-27-22
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The Puzzle Palace
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Performance
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Story
In this remarkable tour de force of investigative reporting, James Bamford exposes the inner workings of America's largest, most secretive, and arguably most intrusive intelligence agency. The NSA has long eluded public scrutiny, but The Puzzle Palace penetrates its vast network of power and unmasks the people who control it, often with shocking disregard for the law.
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Great NSA genesis - but watch the publication date
- By E. M. on 12-05-18
By: James Bamford
What listeners say about Flying Blind
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Seth Roberts
- 03-18-24
Stunning narrative of a corporate shift from quality to profit maximization and the deadly results
Stunning narrative covering the history of Boeing’s rise to prominence as the global standard in safety and quality. However, as their management became corrupted with profit-centered accountants and Jack Welch devotees, the author tracks how management slowly destroyed the foundations of the great company - cut costs and people and safeguards in the name of profits until the deadly results in 2019. Huge cautionary tale for any company whose existence depends on a reputation for safety and quality.
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- SteveR
- 02-02-22
Great audiobook touching on so many subjects
How did the 737 Max and other issues happen at the largest aircraft builder in the world? This book touches on so many factors, numerous of which to watch for at your company and in deciding where you want to commit your time and treasure.
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- Lockon
- 06-07-22
corporate greed drives everything these days
The book very well makes the case that corporate greed is the driving factor in everything corporate. It's really sickening. The only thing I wish the book would have spent a little more time on was the engineering aspect of the flaw and also the fixes. perhaps more discussion with engineers.
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- Tristan
- 12-09-21
Great book about extractive management philosophy
Some of the early negative reviews on this book were from pilots expecting a detailed technical account of the 737 Max catastrophes. Instead, this is a book about management failures and why they happen. The book is a must-read on its proper topic. If, however, you wanted to learn about whether you can torque rivets, then no, this is not the book you are looking for.
It particular, the book eviscerates the legacy of Jack Welch, whose share-holder-value-maximizing philosophy has eviscerated the long-term profitability of GE, 3M, Boeing, and others, while destroying their reputations, and then, tragically, taking hundreds of lives. It's fascinating to learn the details of how a company can get hijacked by an obsession with the wrong metrics and short-term goals. The book details how Boeing loses the ability to invest substantively in safe, excellent new products because of a focus on business-unit profitability and other share-holder-friendly goals. It becomes a company that would not be capable of inventing the planes that made it profitable in the first place.
Perhaps the most shocking bit is that McDonald Douglas self-destructed following Jack Welch's philosophy, then was bought by Boeing, whereupon its leadership took over Boeing and destroyed the company using precisely same methodology — then killed hundreds of people — then got away with hundreds of millions of dollars. I mean, wow, what a history.
The book is an indictment of our systems of accountability, in both the private sector and government. There's something very rotten here that will only get fixed if lots of people get angry. So please do read it and get angry. And read it to prevent this from happening in your workplace. (And then read Other People's Money by Jon Kay to flesh out your understanding even further).
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7 people found this helpful
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- Stephan Schier
- 09-10-22
A Take of Hubris and Greed
The truth is sad and infuriating: Robison’s meticulously researched work exposes the human and societal toll of shareholder profit-driven corporate culture..
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- visionaryprism2
- 02-08-23
The cold face of capitalism laid bare
If you ever need a cautionary tale about capitalist greed, look no further than this book. It doesn’t get more provenly wicked than this
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- Doitkg1
- 01-22-22
Just, WOW.
it took me a few weeks to complete this book. I listened in the morning while preparing to go to work and while commuting to and from. some of the things I had already known, but some of them were shocking to learn. When people who are familiar with the company ask how I felt about the book, my response is always, "It will not only enlighten you to some of the shadiness that most of us did not know about, but it's going to also piss you off". I thoroughly enjoyed the story.
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2 people found this helpful
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- Thom Pierson
- 03-09-22
Case study
This book is the perfect case study for why Boeing should have been left to sink when it killed all the passengers in the 737 Max planes and why it should be sunk when it f$cks up again, which will happen. WATCH.
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- SWD
- 02-04-22
Very interesting if you are engineer
I've worked in the engineering industry for over two decades, but not for Boeing. This story is very accurate according to my experiences. Unfortunately, when you cut costs in the airline industry, the consequences are much higher than in the satellite industry where I work.
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- T. F. W.
- 02-10-24
Chilling and deeply disturbing
And yet not a single manager or exec was held to account financially, let alone criminally. Depressing.
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