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Getting the Most out of Your CRM
- 25 Tips to Increase Adoption, Maximize Value and Increase Profits from Your Customer Relationship Management System
- Narrated by: Ron Welch
- Length: 47 mins
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Publisher's summary
Do you use customer relationship management software? Are you using it to its best effect? Do you think it could it work even better for you?
We think the answer is "Yes", and with Getting the Most out of Your CRM, we provide you with the top 25 tips that are guaranteed to maximize value and increase profits from your customer relationship management system.
In this audiobook, you will discover how these tips and techniques can help your business to become even better, with the advice spread around chapters on:
- Implementing the ideas
- Managing the system effectively
- Making the best use of the data you capture
- How to take it further
- And more...
If your sales, marketing, or customer service departments are failing to make sure they put customers first, then you simply have to address the problem, and this audiobook will set you on the path to making sure you improve their performances.
Getting the Most out of Your CRM packs a lot of information into its program, making sure you leave no stone left unturned in your search to make your customer relations stands head and shoulder above the competition.
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The Daily Stoic
- 366 Meditations on Wisdom, Perseverance, and the Art of Living
- By: Ryan Holiday, Stephen Hanselman
- Narrated by: Brian Holsopple
- Length: 10 hrs and 6 mins
- Unabridged
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Why have history's greatest minds - from George Washington to Frederick the Great to Ralph Waldo Emerson along with today's top performers, from Super Bowl-winning football coaches to CEOs and celebrities - embraced the wisdom of the ancient Stoics? Because they realize that the most valuable wisdom is timeless and that philosophy is for living a better life, not a classroom exercise. The Daily Stoic offers a daily devotional of Stoic insights and exercises, featuring all-new translations.
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Not well made as audio
- By Andreas on 12-27-16
By: Ryan Holiday, and others
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Tribe of Mentors
- Short Life Advice from the Best in the World
- By: Tim Ferriss
- Narrated by: Kaleo Griffith, Ray Porter, Tim Ferriss, and others
- Length: 18 hrs and 43 mins
- Unabridged
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Tim Ferriss, the number-one New York Times best-selling author of The 4-Hour Workweek, shares the ultimate choose-your-own-adventure book - a compilation of tools, tactics, and habits from 130+ of the world's top performers. From iconic entrepreneurs to elite athletes, from artists to billionaire investors, their short profiles can help you answer life's most challenging questions, achieve extraordinary results, and transform your life.
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Maybe not a good format for an audio-book version
- By M. Arthur Cré on 06-13-20
By: Tim Ferriss
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Take Control of Your Life
- How to Silence Fear and Win the Mental Game
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 10 hrs and 3 mins
- Unabridged
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Mel Robbins is back! The international bestselling phenomenon and creator of The Five Second Rule and Kick Ass with Mel Robbins returns to help you tackle the single biggest obstacle you face: fear. This life-changing Audible Original features a powerful mix of one-on-one life-coaching sessions and a personal narrative with vital take-aways that you can start using immediately.
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Stop living in fear
- By Nike7 on 02-08-19
By: Mel Robbins
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Worthy
- How to Believe You Are Enough and Transform Your Life
- By: Jamie Kern Lima
- Narrated by: Jamie Kern Lima
- Length: 11 hrs and 26 mins
- Unabridged
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Author Jamie Kern Lima's first, instant New York Times bestselling book Believe It, captured her journey of going from Denny's waitress to billion-dollar entrepreneur by learning to believe in herself. And now her second, much-anticipated, upcoming book Worthy, is the playbook for how YOU can believe in YOU! If you've ever struggled with self-doubt, felt like you don't have what it takes...or that who you truly are isn't enough, even if you're really good at hiding it from the world, WORTHY is for you.
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💫 We're so WORTHY! 🦋 Listen - Read - Share 🔆
- By Diana Yin on 02-22-24
By: Jamie Kern Lima
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The Creature from Jekyll Island
- A Second Look at the Federal Reserve
- By: G. Edward Griffin
- Narrated by: Mark Bramhall
- Length: 24 hrs and 21 mins
- Unabridged
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This classic expose of the Fed has become one of the best-selling books in its category of all time. Where does money come from? Where does it go? Who makes it? The money magician's secrets are unveiled. Here is a close look at their mirrors and smoke machines, the pulleys, cogs, and wheels that create the grand illusion called money. A boring subject? Just wait. You'll be hooked in five minutes. It reads like a detective story - which it really is, but it's all true.
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Lost confidence in author
- By Amazon Customer on 07-11-20
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The Millionaire Fastlane: Crack the Code to Wealth and Live Rich for a Lifetime
- By: MJ DeMarco
- Narrated by: MJ DeMarco
- Length: 12 hrs and 46 mins
- Unabridged
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Since you were old enough to hold a job, you've been hoodwinked to believe that wealth can be created by blindly trusting in the uncontrollable and unpredictable markets: the housing market, the stock market, and the job market. I call this soul-sucking, dream-stealing dogma "The Slowlane" - an impotent financial gamble that dubiously promises wealth in a wheelchair. For those who don't want a lifetime subscription to "settle-for-less", there is an alternative.
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Excellent!
- By Iray007 on 09-22-15
By: MJ DeMarco
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The High 5 Habit
- Take Control of Your Life with One Simple Habit
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 6 hrs and 57 mins
- Unabridged
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Don't let the title fool you. This isn't a book about high fiving everyone else in your life. You're already doing that. Cheering for your favorite teams. Celebrating your friends. Supporting the people you love as they go after what they want in life. Imagine if you gave that same love and encouragement to yourself. Or even better, you made it a daily habit. You'd be unstoppable. In this book, Mel teaches you how to start high fiving the most important person in your life, the one who is staring back at you in the mirror: YOURSELF.
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Narrator issues.
- By Jesse on 10-05-21
By: Mel Robbins
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Manifest Now
- By: Idil Ahmed
- Narrated by: Idil Ahmed
- Length: 4 hrs and 23 mins
- Unabridged
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Manifest Now provides a step-by-step guide with tools, techniques, and proven strategies to raise your frequency and create the reality you want. This audiobook is designed to guide you through the mental, physical, and spiritual aspects of manifesting and creating all that your heart desires. You'll learn how to start removing mental and emotional blocks so you can rediscover that manifesting is your natural birthright. You'll feel more confident, reconnected, and powerful as you listen.
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This is my first review of 2 years subscribed!
- By Rodrigo on 02-22-19
By: Idil Ahmed
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The Ideal Team Player
- How to Recognize and Cultivate the Three Essential Virtues: A Leadership Fable
- By: Patrick M. Lencioni
- Narrated by: Stephen Hoye
- Length: 5 hrs and 3 mins
- Unabridged
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In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle's company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players.
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Lot of talk about a simple concept
- By Andrea on 09-05-16
What listeners say about Getting the Most out of Your CRM
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Rebecca C. Bliss
- 10-10-18
Required listening on CRM
Great overview of the CRM world by its leading expert and proponent. Very clear, readable style, it conveyed a great sense of what CRM is and its uses in real business use cases. Chee accomplishes this without the technical minutiae that could make this topic less approachable. This should be required listening for anyone wanting a thorough study of this important new world.
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- Jose L Berrios Lopez
- 01-01-23
Its a great direct compendium of CRM.
I was looking exactly for a text like this. A small, sweet and short summary of the importance of CRM and the thoughts behind it being implemented in a company.
Also, on a side note, I can't help to notice the over use of the word "pragmatic" across the whole book. 😃.
Besides that, everything is great.
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- hob
- 12-21-19
great for understanding how CRM works
what is CRM, what is it used for, and how to you use it for your business? I do wish funnels were covered, but for two bucks, it's a good deal
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- Haley Simpson
- 08-12-22
Resourceful and impactful
Intelligently written and succinct, but covering a breadth of current and relevant material on CRM use across all industries. I intend to follow W.W. Chee for similar works.
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- ChristineCandy
- 10-04-18
Awesome if you don't have a clue about CRM!
We are currently in the process of evaluating a number of CRM products, and while the examples provided in this book are a bit dated, this book's philosophy is very much current. This book has helped to supplement my understanding of CRM and to has been instrumental in helping to shape our organizational approach to this expensive and time consuming investment. Well worth the read.
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1 person found this helpful
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Overall
- Laqwacia L. Simpkins
- 02-10-21
Great book!
This was very informational and helpful. I wish you spoke more on automation. One thing that we wished we did prior to the CRM implementation was solidify a integration partner. Although things are automated within the CRM there still things outside of the CRM that can still cause duplicate data, overwrittrn information, and manual entries. I am thankful ful we found AMSA Connect because it helped me understand you cannot have "a single source of truth" with completely automating the integrations to the local database.
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- Ronald Colmenares
- 07-06-20
Like Talking with a friend about CRM implementatio
Como un no nativo del Inglés, podría decir que es sencillo y claro de entender. Podría catalogar el audiolibro como hablar con un amigo que ha implementado un CRM en su organización y de una manera clara y sencilla nos comenta sus tips con base a su experiencia , obviamente sin profundidad pero de una forma integral
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- Placeholder
- 09-26-19
Good overall introduction to CRM
If you have heard about CRM but don’t know what it is- listen to the book. It’s a good overall view of what CRM is and how companies use it.
The narration is smooth, clear and with perfect speed. If you know about CRM and you need to learn more in depth- I doubt if this would be a good book for you.
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- Amazon Customer
- 03-22-24
just tells you what you should already know about CRM systems
Doesn't provide any type of in-depth knowledge on how to use. complete waste of time and money.
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