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How to Manage a Security Guard Company
- A Deep Dive into the Strategies of Managing a First-Class Private Security Firm
- Narrated by: JW Murphey
- Length: 4 hrs and 3 mins
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Publisher's summary
This publication features a compendium of best practices tailored to the needs of the private security services entrepreneur. Listeners are treated to a host of innovative concepts for managing and growing a private security business.
Strategies include the science of post assignments, security officer archetypes, private security key performance indicators, client retention strategies, patrol route design, and more.
These concepts are described at length by JW Murphey, an author who founded and personally managed his own security firm. Murphey illustrates the concepts through the use of case studies that will hold the interest of the listener and inspire the implementation of these strategies and best practices.
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Story
Technology has evaporated the barriers of complaint. With smartphones and always-on Internet access, consumers complain more often and across more channels, many of them public. This requires a completely new system for instantly finding, evaluating, and addressing these complaints. Jay Baer and Edison Research conducted a landmark study of more than 2,000 consumers and found that not all complainers ("haters") are created equal.
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Such a waste of time
- By hadi maghsoudi on 03-19-16
By: Jay Baer
What listeners say about How to Manage a Security Guard Company
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- Martin Trevino
- 04-05-20
good listen
last two chapters have great insight. the labeling of types of guards is spot on.
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- Harry Yates
- 08-09-18
Great read on fundamental concepts!!
JW Murphy does a fantastic job highlighting some of the most fundamental concepts that are most often overlooked in the business. 26 yrs licensed and experience... this book showed me where I went wrong, how to repair it, and what it really takes to make it work!!! Thank you!!
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- N. K.
- 07-19-20
Horrible narrator!!!
Okay I gave it a try, but I’m sorry this guy should not be the narrator. He reads like he is in second grade or is a computer. I couldn’t even focus on the story. I’ll try reading the book myself.
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