HowExpert Guide to Serving
101 Tips to Learn How to Serve, Give Excellent Customer Service, and Achieve Success as a Server in the Restaurant Industry
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Get 2 free audiobooks during trial.
Buy for $15.59
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Brittney Lynn
About this listen
If you want to learn how to serve, give excellent customer service, and achieve success as a server in the restaurant industry, then check out HowExpert Guide to Serving.
Being a server--well, a good server--is so much more than taking an order and dropping food off at a table. Serving with hospitality can open doors to meaningful interactions with strangers, long-term relationships with regulars, and, ultimately, consistent financial success.
If you’re new to the restaurant industry, want to improve your skills, or just curious about how to succeed as a server, look no further. As an eight-year veteran and single mom who has been able to raise two kids on server income alone, you can trust me when I say I know what I’m talking about.
I’ve listed the best 101 tips, tricks, and stories I’ve accumulated over the years throughout this book, with just a pinch of “I’ve been a server for far too long” sarcasm that I know other veterans will appreciate.
By listening to this book, HowExpert Guide to Serving, you will:
- Learn the difference between hospitality and service.
- Uncover little tricks along the way to increase not only your check average but your tips.
- Hear stories of how these tips played out in real life while laughing along the way.
- Gain more knowledge on how to be a server that your guests will remember and come back for.
Check out HowExpert Guide to Serving to learn how to serve, give excellent customer service, and achieve success as a server in the restaurant industry!
About the author:
Emma Eliason has been working as a server for nearly a decade. Starting at 19 years old, she knew she needed to be able to provide a better life for herself and her daughter. Now, eight years later, she shares the wisdom and humor she has picked up along the way. Emma has a strong passion when it comes to servers understanding their endless potential to positively impact someone’s day or even their life. With tips focused on empathy and hospitality, Emma shares how she’s been able to financially support two kids on server income alone while taking pride in her skills as a seasoned veteran of the restaurant industry.
HowExpert publishes how to guides by everyday experts.
©2022 HowExpert (P)2022 HowExpertListeners also enjoyed...
-
Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- By: Will Guidara
- Narrated by: Will Guidara
- Length: 8 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
-
-
A Stratification What it Means to Be of Service
- By Amazon Customer on 10-31-22
By: Will Guidara
-
The Surprise Restaurant Manager
- By: Ken McGarrie
- Narrated by: Fabio Viviani, Ken McGarrie
- Length: 5 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Surprise - you’re in charge now! Steady money and new opportunities awaited as you moved up from server or bartender to front-of-house manager. But too often, restaurant management find themselves leading with minimal training, a ton of responsibilities, and no clue how to improve. You’ve run the Friday night rush, you’ve juggled expectations of staff and guests - but have you figured out how to improve while keeping the restaurant profitable?
-
-
A must have for managers
- By antonius h van vuurden on 08-29-24
By: Ken McGarrie
-
Setting the Table
- The Transforming Power of Hospitality in Business
- By: Danny Meyer
- Narrated by: Danny Meyer
- Length: 5 hrs and 33 mins
- Abridged
-
Overall
-
Performance
-
Story
Danny Meyer started Union Square Cafe when he was 27, with a good idea and scant experience. He is now the CEO of one of the world's most dynamic restaurant organizations, one that includes 11 unique dining establishments, each at the top of its game. How did he do it? How has he consistently beaten the odds in one of the toughest trades around?
-
-
ABRIDGED VERSION!?
- By Gregg Strader on 02-19-18
By: Danny Meyer
-
Excellence Wins
- A No-Nonsense Guide to Becoming the Best in a World of Compromise
- By: Horst Schulze, Dean Merrill - contributor
- Narrated by: Michael Wagner
- Length: 5 hrs
- Unabridged
-
Overall
-
Performance
-
Story
CEOs. Leaders without titles. Startups. Corporations. For-profits. Nonprofits. It doesn't matter who you are or what you do - you want to become the best. You want to win, every time. Horst Schulze knows how to win. In Excellence Wins, Schulze, in his absolute no-nonsense approach, shares the visionary and disruptive principles that have produced immense global successes over the course of his still-prolific 50-year career.
-
-
Challenging and Inspiring
- By Kim on 09-25-19
By: Horst Schulze, and others
-
Act like a Lady, Think like a Man
- What Men Really Think About Love, Relationships, Intimacy, and Commitment
- By: Steve Harvey
- Narrated by: Mike Hodge
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
Steve Harvey can't count the number of impressive women he's met over the years - the many incredible women who can run a business, have three kids, maintain a household in tiptop shape, and chair a church group all at the same time. So when it comes to relationships, why can't these same women figure out what makes men commit? According to Steve, it's because they're asking other women for advice when they should be going directly to the source.
-
-
Worth a listen
- By Virginia V. on 07-24-16
By: Steve Harvey
-
The Rosie Project
- A Novel
- By: Graeme Simsion
- Narrated by: Dan O'Grady
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Don Tillman, professor of genetics, has never been on a second date. So when an acquaintance informs him that he would make a "wonderful" husband, his first reaction is shock. Yet he must concede to the statistical probability that there is someone for everyone, and Don sets out to find the perfect partner. She will be punctual and logical - most definitely not a barmaid, a smoker, a drinker, or a late-arriver. Yet Rosie Jarman is all these things. She is also beguiling, fiery, intelligent - and on a quest of her own....
-
-
Not a typical romance - so much more
- By Gretchen on 10-03-13
By: Graeme Simsion
-
Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- By: Will Guidara
- Narrated by: Will Guidara
- Length: 8 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
-
-
A Stratification What it Means to Be of Service
- By Amazon Customer on 10-31-22
By: Will Guidara
-
The Surprise Restaurant Manager
- By: Ken McGarrie
- Narrated by: Fabio Viviani, Ken McGarrie
- Length: 5 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Surprise - you’re in charge now! Steady money and new opportunities awaited as you moved up from server or bartender to front-of-house manager. But too often, restaurant management find themselves leading with minimal training, a ton of responsibilities, and no clue how to improve. You’ve run the Friday night rush, you’ve juggled expectations of staff and guests - but have you figured out how to improve while keeping the restaurant profitable?
-
-
A must have for managers
- By antonius h van vuurden on 08-29-24
By: Ken McGarrie
-
Setting the Table
- The Transforming Power of Hospitality in Business
- By: Danny Meyer
- Narrated by: Danny Meyer
- Length: 5 hrs and 33 mins
- Abridged
-
Overall
-
Performance
-
Story
Danny Meyer started Union Square Cafe when he was 27, with a good idea and scant experience. He is now the CEO of one of the world's most dynamic restaurant organizations, one that includes 11 unique dining establishments, each at the top of its game. How did he do it? How has he consistently beaten the odds in one of the toughest trades around?
-
-
ABRIDGED VERSION!?
- By Gregg Strader on 02-19-18
By: Danny Meyer
-
Excellence Wins
- A No-Nonsense Guide to Becoming the Best in a World of Compromise
- By: Horst Schulze, Dean Merrill - contributor
- Narrated by: Michael Wagner
- Length: 5 hrs
- Unabridged
-
Overall
-
Performance
-
Story
CEOs. Leaders without titles. Startups. Corporations. For-profits. Nonprofits. It doesn't matter who you are or what you do - you want to become the best. You want to win, every time. Horst Schulze knows how to win. In Excellence Wins, Schulze, in his absolute no-nonsense approach, shares the visionary and disruptive principles that have produced immense global successes over the course of his still-prolific 50-year career.
-
-
Challenging and Inspiring
- By Kim on 09-25-19
By: Horst Schulze, and others
-
Act like a Lady, Think like a Man
- What Men Really Think About Love, Relationships, Intimacy, and Commitment
- By: Steve Harvey
- Narrated by: Mike Hodge
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
Steve Harvey can't count the number of impressive women he's met over the years - the many incredible women who can run a business, have three kids, maintain a household in tiptop shape, and chair a church group all at the same time. So when it comes to relationships, why can't these same women figure out what makes men commit? According to Steve, it's because they're asking other women for advice when they should be going directly to the source.
-
-
Worth a listen
- By Virginia V. on 07-24-16
By: Steve Harvey
-
The Rosie Project
- A Novel
- By: Graeme Simsion
- Narrated by: Dan O'Grady
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Don Tillman, professor of genetics, has never been on a second date. So when an acquaintance informs him that he would make a "wonderful" husband, his first reaction is shock. Yet he must concede to the statistical probability that there is someone for everyone, and Don sets out to find the perfect partner. She will be punctual and logical - most definitely not a barmaid, a smoker, a drinker, or a late-arriver. Yet Rosie Jarman is all these things. She is also beguiling, fiery, intelligent - and on a quest of her own....
-
-
Not a typical romance - so much more
- By Gretchen on 10-03-13
By: Graeme Simsion
-
Medium Raw
- A Bloody Valentine to the World of Food and the People Who Cook
- By: Anthony Bourdain
- Narrated by: Anthony Bourdain
- Length: 8 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
In the 10 years since his classic Kitchen Confidential first alerted us to the idiosyncrasies and lurking perils of eating out, much has changed for the subculture of chefs and cooks, for the restaurant business and for Anthony Bourdain. Medium Raw explores those changes, tracking Bourdain's strange and unexpected voyage from journeyman cook to globe-traveling professional eater and drinker, and even to fatherhood. Bourdain takes no prisoners as he dissects what he's seen.
-
-
Surprisingly tender.
- By Sparkly on 10-09-12
By: Anthony Bourdain
-
The Life-Changing Magic of Not Giving a F*ck
- How to Stop Spending Time You Don't Have with People You Don't Like Doing Things You Don't Want to Do
- By: Sarah Knight
- Narrated by: Sarah Knight
- Length: 3 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
Are you stressed out, overbooked, and underwhelmed by life? Fed up with pleasing everyone else before you please yourself? It's time to stop giving a f--k. This brilliant, hilarious, and practical parody of Marie Kondo's best seller The Life-Changing Magic of Tidying Up explains how to rid yourself of unwanted obligations, shame, and guilt - and give your f--ks instead to people and things that make you happy. The easy-to-use, two-step not sorry method for mental decluttering will help you unleash the power of not giving a f--k about
-
-
I wanted to like it
- By GolfZilla on 02-08-16
By: Sarah Knight
-
Pancakes in Paris
- Living the American Dream in France
- By: Craig Carlson
- Narrated by: Donald Corren
- Length: 9 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
Craig was the last person anyone would have expected to open an American diner in Paris. He came from humble beginnings in a working-class town in Connecticut, had never worked in a restaurant, and didn't know anything about starting a brand-new business. But from his first visit to Paris, Craig knew he had found the city of his dreams. Pancakes in Paris is the story of Craig tackling the impossible - from raising the money to fund his dream to tracking down international suppliers for "exotic" American ingredients, and even finding love along the way.
-
-
A beautful and fun book about Paris Life.
- By Sarah on 01-04-19
By: Craig Carlson
-
Eat a Peach
- A Memoir
- By: David Chang, Gabe Ulla
- Narrated by: David Chang
- Length: 9 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
From the chef behind Momofuku and star of Netflix’s Ugly Delicious—an intimate account of the making of a chef, the story of the modern restaurant world that he helped shape, and how he discovered that success can be much harder to understand than failure. Full of grace, candor, grit, and humor, Eat a Peach chronicles David Chang’s switchback path. Along the way, Chang gives us a penetrating look at restaurant life, in which he balances his deep love for the kitchen with unflinching honesty about the industry’s history of brutishness and its uncertain future.
-
-
So many threads coming into a wonderful tapstery.
- By Suzie on 09-12-20
By: David Chang, and others
-
Nickel and Dimed
- On (Not) Getting By in America
- By: Barbara Ehrenreich
- Narrated by: Cristine McMurdo-Wallis
- Length: 8 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
This engrossing piece of undercover reportage has been a fixture on the New York Times best seller list since its publication. With nearly a million copies in print, Nickel and Dimed is a modern classic that deftly portrays the plight of America's working-class poor.
-
-
Good concept, but poor execution.
- By Marco Forcone on 08-24-04
-
The 2-Hour Cocktail Party
- How to Build Big Relationships with Small Gatherings
- By: Nick Gray
- Narrated by: Nick Gray
- Length: 3 hrs and 57 mins
- Unabridged
-
Overall
-
Performance
-
Story
"You know that well-connected friend who only exists in the movies? The one who throws the best parties and can set up any introduction you need? Everyone wants to know someone magical like this who brings people together. The secret is: you can be that person. You should be that person. The 2-Hour Cocktail Party will show you how.
-
-
Genius approach: “make it easy for yourself as the host”
- By Osborne C. on 01-19-23
By: Nick Gray
-
Radical Confidence
- 11 Lessons on How to Get the Relationship, Career, and Life You Want
- By: Lisa Bilyeu
- Narrated by: Lisa Bilyeu
- Length: 7 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
Author Lisa Bilyeu grew up in London, where she was always told her dreams of Hollywood were a little too big for a girl. Despite her first love of movie-making, Lisa moved to Los Angeles and became a housewife—for eight frickin’ years! How the heck did that happen? Radical Confidence is the “empowering, transformative, and practical” (Jay Shetty, #1 New York Times bestselling author of Think Like A Monk) story of how Lisa unpaused her life to cofound a company that went from zero to a billion dollars in just five years and became the leader in the world of personal development.
-
-
thank you, Lisa! I needed that soooo much!
- By Anonymous User on 07-05-22
By: Lisa Bilyeu
-
Stop Squatting with Your Spurs On
- The Power to Read People, Get What You Want, and Communicate without Pain
- By: Angel Tucker
- Narrated by: Heather Burdette
- Length: 3 hrs and 50 mins
- Unabridged
-
Overall
-
Performance
-
Story
Want to know how to read the personality of anyone in 60 seconds or less to create pain free communication? You will now have the power to do just that! Anything from getting that promotion at work to creating harmony at home is all within your reach! Learn the easy tips and tricks to having it all by understanding how we are each different and what pushes the "action" buttons in other people. Success can be yours and it isn't even hard. Take control of your relationships now and for good. Unleash the power of personality profiling using the DISC Personality Assessment System.
-
-
This is a must read for everyone
- By Jose Nunez on 07-28-17
By: Angel Tucker
-
The World's Worst Assistant
- By: Sona Movsesian, Conan O'Brien - foreword
- Narrated by: Sona Movsesian, Conan O'Brien
- Length: 5 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Sona Movsesian didn’t wake up one day and decide to become the World’s Worst Assistant. Achieving such greatness is a gradual process—one that starts with long hours and hard work before it eventually descends into sneaking low-dosage edibles into your lunch and napping on your boss’s couch.
-
-
You should know what you are getting with this
- By matthew on 07-24-22
By: Sona Movsesian, and others
-
Grace's Guide
- The Art of Pretending to Be a Grown-up
- By: Grace Helbig
- Narrated by: Grace Helbig
- Length: 4 hrs and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
Infused with her trademark saucy, sweet, and funny voice, Grace’s Guide is a tongue-in-cheek handbook for millennials, encompassing everything a young or new (or regular or old) adult needs to know, from surviving a breakup to recovering from a hangover. Read by the author in her inimitable style, Grace’s Guide features interactive elements and exclusive stories from Grace’s own misadventures - like losing her virginity solely because her date took her to a Macaroni Grill - and many other hilarious lessons she learned the hard way.
-
-
Better than I had even hoped!
- By abby on 11-10-14
By: Grace Helbig
-
Stay Hungry
- By: Sebastian Maniscalco
- Narrated by: Sebastian Maniscalco
- Length: 7 hrs and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
At 24, Sebastian Maniscalco arrived in LA with a suitcase and saved up minimum wages. He knew no one and nothing about standup comedy, but he was determined to go for it anyway. At 44, he's on the Forbes' list of highest earning comedians, sells out arenas, and has starred in four hit comedy specials including Why Would You Do That? on Showtime. Stay Hungry tells the story of the 20 years in between.
-
-
Great book with some good laughs
- By Dave J. on 03-23-18
-
The Perfect Mix
- Everything I Know About Leadership I Learned as a Bartender
- By: Helen Rothberg PhD
- Narrated by: Candace Thaxton
- Length: 4 hrs and 27 mins
- Unabridged
-
Overall
-
Performance
-
Story
Dr. Helen Rothberg, a sought-after consultant to CEOs and entrepreneurs, reveals memorable insights about leadership developed while she worked as a bartender and restaurant manager. Good managers and good leaders are not always the same. Dr. Helen Rothberg trains leaders, from Fortune 500 executives to start-up entrepreneurs, with her particular brand of ADVICE - Action, Determination, Vision, Integrity, Communication, Empathy.
-
-
Great read - Easy to understand
- By MJ on 02-17-23
Related to this topic
-
Waiter to the Rich and Shameless
- Confessions of a Five Star Beverly Hills Server
- By: Paul Hartford
- Narrated by: James Patrick Cronin
- Length: 10 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
Waiter to the Rich and Shameless is not just a peek into the secretive inner workings of a legendary five-star restaurant; it is not just a celebrity tell-all or a scathing corporate analysis. It is a top-tier waiter's personal coming-of-age story, an intimate look into the complicated challenges of serving in the country's most elite, Hollywood-centric dining room while fighting to maintain a sense of self and purpose.
-
-
Not what I imagined
- By Autumn Larkin on 02-17-17
By: Paul Hartford
-
50 Essential Etiquette Lessons
- How to Eat Lunch with Your Boss, Handle Happy Hour Like a Pro, and Write a Thank You Note in the Age of Texting and Tweeting
- By: Katherine Flannery
- Narrated by: Brittany Wilkerson
- Length: 3 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.
-
-
Some good info, negative tone
- By Kathryn Lucas on 06-18-22
-
Raise the Bar
- An Action-Based Method for Maximum Customer Reactions
- By: Jon Taffer, Karen Kelly
- Narrated by: Luke Daniels
- Length: 7 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
If there’s anyone who can prevent a bar or restaurant from going belly-up, it’s Jon Taffer. Widely considered the greatest authority in the food and beverage, hotel, and hospitality industries, he runs the biggest trade show in the business and has turned around nearly 1,000 bars and at least that many restaurants.
-
-
Wish Jon was the narrator!!
- By Bonnie on 03-04-15
By: Jon Taffer, and others
-
Nickel and Dimed
- On (Not) Getting By in America
- By: Barbara Ehrenreich
- Narrated by: Cristine McMurdo-Wallis
- Length: 8 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
This engrossing piece of undercover reportage has been a fixture on the New York Times best seller list since its publication. With nearly a million copies in print, Nickel and Dimed is a modern classic that deftly portrays the plight of America's working-class poor.
-
-
Good concept, but poor execution.
- By Marco Forcone on 08-24-04
-
Life, on the Line
- A Chef's Story of Chasing Greatness, Facing Death, and Redefining the Way We Eat
- By: Grant Achatz, Nick Kokonas
- Narrated by: Johnny Heller
- Length: 12 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
In 2007 chef Grant Achatz seemingly had it made. He had been named one of the best new chefs in America by Food & Wine in 2002, received the James Beard Foundation Rising Star Chef of the Year Award in 2003, and in 2005 he and Nick Kokonas opened the conceptually radical restaurant Alinea, which was named Best Restaurant in America by Gourmet magazine. Then, Achatz was diagnosed with stage IV squamous cell carcinoma - tongue cancer.
-
-
A Tasteless World?
- By Exec. Chef 'Special K' on 03-18-14
By: Grant Achatz, and others
-
Back of the House
- The Secret Life of a Restaurant
- By: Scott Haas
- Narrated by: Johnny Heller
- Length: 7 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
Food writer and clinical psychologist Scott Haas wanted to know what went on inside the mind of a top chef - and what kind of emotional dynamics drove the fast-paced, intense interactions inside a great restaurant. To capture all the heat and hunger, he spent 18 months immersed in the kitchen of James Beard Award-winner Tony Maws's restaurant, Craigie on Main, in Boston. He became part of the family, experiencing the drama first-hand.
-
-
Truly horrible narration
- By Fidge on 03-28-15
By: Scott Haas
-
Waiter to the Rich and Shameless
- Confessions of a Five Star Beverly Hills Server
- By: Paul Hartford
- Narrated by: James Patrick Cronin
- Length: 10 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
Waiter to the Rich and Shameless is not just a peek into the secretive inner workings of a legendary five-star restaurant; it is not just a celebrity tell-all or a scathing corporate analysis. It is a top-tier waiter's personal coming-of-age story, an intimate look into the complicated challenges of serving in the country's most elite, Hollywood-centric dining room while fighting to maintain a sense of self and purpose.
-
-
Not what I imagined
- By Autumn Larkin on 02-17-17
By: Paul Hartford
-
50 Essential Etiquette Lessons
- How to Eat Lunch with Your Boss, Handle Happy Hour Like a Pro, and Write a Thank You Note in the Age of Texting and Tweeting
- By: Katherine Flannery
- Narrated by: Brittany Wilkerson
- Length: 3 hrs and 5 mins
- Unabridged
-
Overall
-
Performance
-
Story
Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.
-
-
Some good info, negative tone
- By Kathryn Lucas on 06-18-22
-
Raise the Bar
- An Action-Based Method for Maximum Customer Reactions
- By: Jon Taffer, Karen Kelly
- Narrated by: Luke Daniels
- Length: 7 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
If there’s anyone who can prevent a bar or restaurant from going belly-up, it’s Jon Taffer. Widely considered the greatest authority in the food and beverage, hotel, and hospitality industries, he runs the biggest trade show in the business and has turned around nearly 1,000 bars and at least that many restaurants.
-
-
Wish Jon was the narrator!!
- By Bonnie on 03-04-15
By: Jon Taffer, and others
-
Nickel and Dimed
- On (Not) Getting By in America
- By: Barbara Ehrenreich
- Narrated by: Cristine McMurdo-Wallis
- Length: 8 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
This engrossing piece of undercover reportage has been a fixture on the New York Times best seller list since its publication. With nearly a million copies in print, Nickel and Dimed is a modern classic that deftly portrays the plight of America's working-class poor.
-
-
Good concept, but poor execution.
- By Marco Forcone on 08-24-04
-
Life, on the Line
- A Chef's Story of Chasing Greatness, Facing Death, and Redefining the Way We Eat
- By: Grant Achatz, Nick Kokonas
- Narrated by: Johnny Heller
- Length: 12 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
In 2007 chef Grant Achatz seemingly had it made. He had been named one of the best new chefs in America by Food & Wine in 2002, received the James Beard Foundation Rising Star Chef of the Year Award in 2003, and in 2005 he and Nick Kokonas opened the conceptually radical restaurant Alinea, which was named Best Restaurant in America by Gourmet magazine. Then, Achatz was diagnosed with stage IV squamous cell carcinoma - tongue cancer.
-
-
A Tasteless World?
- By Exec. Chef 'Special K' on 03-18-14
By: Grant Achatz, and others
-
Back of the House
- The Secret Life of a Restaurant
- By: Scott Haas
- Narrated by: Johnny Heller
- Length: 7 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
Food writer and clinical psychologist Scott Haas wanted to know what went on inside the mind of a top chef - and what kind of emotional dynamics drove the fast-paced, intense interactions inside a great restaurant. To capture all the heat and hunger, he spent 18 months immersed in the kitchen of James Beard Award-winner Tony Maws's restaurant, Craigie on Main, in Boston. He became part of the family, experiencing the drama first-hand.
-
-
Truly horrible narration
- By Fidge on 03-28-15
By: Scott Haas
-
Gordon Ramsay
- On Top of the World
- By: Neil Simpson
- Narrated by: Richard Aspel
- Length: 9 hrs and 10 mins
- Unabridged
-
Overall
-
Performance
-
Story
Best known as the host of Fox's Hell's Kitchen and Kitchen Nightmares, Gordon Ramsay is one of the most driven, successful, and irate chefs around. He has thrown Hollywood actresses out of his restaurants and is notorious for his anger, but his food has been served to numerous heads of state, and he is one of only three chefs in England whose restaurant is rated at three Michelin stars. Sometimes hilarious and frequently heartbreaking, this is Gordon Ramsay’s full life, from tenements and poverty to top-notch restaurants and fame.
-
-
Well Done
- By Stephanie curry on 01-30-15
By: Neil Simpson
-
Cleaning House
- A Mom's Twelve-Month Experiment to Rid Her Home of Youth Entitlement
- By: Kay Willis Wyma
- Narrated by: Tavia Gilbert
- Length: 8 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
Do your kids think that clean, folded clothes magically appear in their drawers? Do they roll their eyes when you suggest they clean the bathroom? Do you think it's your job to pave their road to success? As parents, so often we hover, race in to save, and do everything we can for our kids - unintentionally reinforcing their belief that the world revolves around them. When Kay Wyma realized that an attitude of entitlement had crept into her home, this mother of five got some attitude of her own.
-
-
Yes, yes, YES!!
- By Rachel Maize on 06-19-12
By: Kay Willis Wyma
-
Works Well with Others
- An Outsider's Guide to Shaking Hands, Shutting up, Handling Jerks, and Other Crucial Skills in Business That No One Ever Teaches You
- By: Ross McCammon
- Narrated by: Tom Taylorson
- Length: 4 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
This is McCammon's honest, funny, and entertaining journey from impostor to authority - a story that begins with periods of debilitating workplace anxiety but leads to rich insights and practical advice from a guy who still remembers what it's like to feel entirely ill equipped for professional success.
-
-
Amusing but really limited
- By Margaret on 11-24-15
By: Ross McCammon
-
Hot Mess
- By: Emily Belden
- Narrated by: Amanda Ronconi
- Length: 13 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
Twenty-something Allie Simon is used to playing by the rules - until Chicago's most sought-after, up-and-coming culinary genius, Benji Zane, walks into her world and pulls her into his. The only thing more renowned than Benji's mouthwatering masterpieces and equally luscious good looks? His struggle with addiction and his reckless tendency to live life on the edge, no matter the havoc he wreaks along the way. But loving someone means supporting him no matter what, or so Allie tells herself.
-
-
Just finished...
- By Joanne Cunningham on 01-08-19
By: Emily Belden
-
Success Is for You
- Using Heart-Centered Power Principles for Lasting Abundance and Fulfillment
- By: David R. Hawkins M.D. Ph.D
- Narrated by: David R. Hawkins M.D. Ph.D
- Length: 6 hrs and 10 mins
- Unabridged
-
Overall
-
Performance
-
Story
Success Is for You draws upon many concepts that fans of Dr. Hawkins will recognize and applies them to the world of business and the psychology of success. Expanding upon the illuminating discussion of the attractor patterns of success from Power vs. Force, this remarkable never-before-published book pulls back the curtain on the inner workings of the successful mind. Success, according to Dr. Hawkins, is an attitude we inhabit rather than a goal we strive for.
-
-
Actually some new stuff for me...
- By Amazon Customer on 03-28-17
-
Restaurant Man
- By: Joe Bastianich
- Narrated by: Joe Bastianich
- Length: 8 hrs and 9 mins
- Unabridged
-
Overall
-
Performance
-
Story
How does a nice Italian boy from Queens turn his passion for food and wine into a nationwide empire? In his intrepid, irreverent, and terrifically entertaining memoir, Restaurant Man, Joe Bastianich charts his remarkable culinary journey from his parents’ neighborhood eatery to becoming one of the country’s most successful restaurateurs, along with his superstar chef partners: his mother, Lidia Bastianich, and Mario Batali.
-
-
If you liked Kitchen Confidential you'll...
- By J.D. McPherson on 02-19-16
By: Joe Bastianich
-
How to Get Sh*t Done
- Why Women Need to Stop Doing Everything So They Can Achieve Anything
- By: Erin Falconer
- Narrated by: Lauren Fortgang
- Length: 6 hrs and 38 mins
- Unabridged
-
Overall
-
Performance
-
Story
Finally, in the first productivity book by a woman in a decade, Erin Falconer will show you how to do less - a lot less. In fact, How to Get Sh*t Done will teach you how to zero in on the three areas of your life where you want to excel, and then it will show you how to offload, outsource, or just stop giving a damn about the rest. In How to Get Sh*t Done she shows how even the most perfectionistic among us can tap in to our inner free spirit and learn to feel like badasses rather than drudges.
-
-
Not What I Expected
- By Justin Jones on 02-05-18
By: Erin Falconer
-
It's Not Me, It's You
- Impossible perfectionist, 27, seeks very very very tidy woman
- By: Jon Richardson
- Narrated by: Jon Richardson
- Length: 3 hrs and 16 mins
- Abridged
-
Overall
-
Performance
-
Story
A control freak looks for love (women who leave wet teaspoons in sugar bowls need not apply). ‘I haven’t woken up with a cup of tea by the bed for seven years. It seems such a small thing but it’s one of a thousand things I miss about having someone around to take care of me. I have spent my entire adult life getting things the way I want them and all I want now is someone to give it all up for.’ Jon Richardson. Is your filing faultless? Your CDs, apostrophes, cutlery all in the right places?
-
-
Different, surprising comedy
- By Vasilia on 05-14-12
By: Jon Richardson
-
First Things First
- The Rules of Being a Warner
- By: Kurt Warner, Brenda Warner, Jennifer Schuchmann - contributor
- Narrated by: Todd Busteed, Rebecca Gallagher, Abigail Seward
- Length: 6 hrs and 48 mins
- Unabridged
-
Overall
-
Performance
-
Story
First Things First is an honest, insightful, and entertaining look at life inside the Warner household. Kurt and Brenda speak candidly about their marriage, the values they are working to instill in their kids, things they've done right, mistakes they've made, the importance of giving back, and the legacy they hope to leave behind.
-
-
A must read!!
- By Amazon Customer on 04-18-18
By: Kurt Warner, and others
-
I'll Be There (But I'll Be Wearing Sweatpants)
- Finding Unfiltered, Real-Life Friendships in This Crazy, Chaotic World
- By: Amy Weatherly, Jess Johnston
- Narrated by: Amy Weatherly, Jess Johnston
- Length: 5 hrs and 19 mins
- Unabridged
-
Overall
-
Performance
-
Story
Loneliness doesn't care what age you are, how many Instagram followers you have, or where you call home. It doesn't care how "put together" you appear to the outside world. We have a collective wound that only authentic sisterhood can heal. With real-life vulnerability and "I’ve been there, too" wisdom about building deep and satisfying friendships, Amy and Jess unpack the lies we've been told about friendship
-
-
Heavy religious content slightly off-putting
- By Gary on 03-12-22
By: Amy Weatherly, and others
-
Polish Your Poise with Madame Chic
- Lessons in Everyday Elegance
- By: Jennifer L. Scott
- Narrated by: Amy Rubinate
- Length: 4 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
Just step out your door today, and you will notice that poise is a rarity in our wired, fast-paced, and unmannerly world. As uncivil behaviors like flip-flops at Broadway shows and digital oversharing proliferate, this timely book reminds us of the quiet power of behaving with dignity, kindness, and grace. Jennifer L. Scott's Parisian mentor, Madame Chic, embodied poise and not just with the good posture, stylish attire, and natural manners that made her extraordinarily elegant.
-
-
The speaker's voice sounds very robotic
- By Bobbie Monroe on 01-09-16
-
Irrationally Yours
- On Missing Socks, Pickup Lines, and Other Existential Puzzles
- By: Dan Ariely
- Narrated by: Simon Jones
- Length: 3 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
Behavioral economist Dan Ariely revolutionized the way we think about ourselves, our minds, and our actions in his books Predictably Irrational, The Upside of Irrationality, and The Honest Truth About Dishonesty. Ariely applies this scientific analysis of the human condition in his "Ask Ariely" Q and A column in the Wall Street Journal, in which he responds to readers who write in with personal conundrums ranging from the serious to the curious.
-
-
Not what I expected
- By Gordon on 05-30-15
By: Dan Ariely
What listeners say about HowExpert Guide to Serving
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Brandilyn Towne
- 08-19-23
A MUST for new or seasoned servers.
I loved it! As a seasoned server, this book reminded me why I love my job so much. It also gave genuine and realistic tips that I use daily. If you’re New to serving, consider this great training. If you’ve been a server, consider this a reminder. If you need tips or help getting better…this is it. Great stories and tips.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!