
Inflection Point
Redefining Your Role in the Insurance and Financial Services Industry When the Existing Model No Longer Works
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
$0.99/mo for the first 3 months

Buy for $6.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Nick Gallagher
-
By:
-
Troy Korsgaden
About this listen
In the business world, an inflection point happens at a critical moment when the situation calls for new thinking and a different strategy.
Troy Korsgaden—a highly sought-after insurance and financial services consultant, speaker, and the author of seven books—believes this is that moment for the insurance and financial industry. Previous assumptions about the way we do business are no longer accurate. His warning is that if we don’t see the need to change—and change now—many of us will lose customers...and perhaps lose our businesses.
This book will guide you to adapt your insurance or financial services agency to reach and serve customers in the ways they want to do business. Troy Korsgaden shares a blueprint for a new business model to set your firm up for success in today’s rapidly changing environment.
Take a hard look at your role, firm, or carrier as it is today, and ask yourself, “Where am I now?” and “How did I get here?” Take a rigorously honest approach when looking at your business. What have you done right, and what could have been done better? Are you poised for the future? What areas could you improve? In what areas do you thrive? When is the last time you retooled any of your procedures or workflows? Many professionals show up every day without a real plan, and their schedules are dictated by the brushfires that flare up during the day. They don’t have a defined and purposeful schedule to guide them. Don’t let that be you!
Start today, setting up your firm for success. Create an action plan to retool everyone and everything within your agency or firm. The bottom line is to have a seamless ecosystem at the firm level and/or the carrier level. Think of it like a digital experience. You enter through the main hub, and when you are offered a different product, most of the time you feel you’ve left the hub. It feels odd and uncomfortable because the process has suddenly become complicated. Our task is to create a reality for our customers in which they never feel they’ve left our hub.
To ride the new wave in our culture and our industry, you need to create a network that blends excellent customer experience, a wide array of options in your offerings, and the creation of expertise partners to whom you can refer your customers who need products and services you don’t currently offer.
©2023 Troy Korsgaden (P)2023 Troy KorsgadenListeners also enjoyed...
-
The Power of Zero, Revised and Updated
- How to Get to the 0% Tax Bracket and Transform Your Retirement
- By: David McKnight, Ed Slott - foreword
- Narrated by: Marc Cashman
- Length: 3 hrs and 48 mins
- Unabridged
-
Overall
-
Performance
-
Story
There's a massive freight train bearing down on the average American investor, and it's coming in the form of higher taxes. David McKnight provides a concise, step-by-step roadmap on how to get to the zero percent tax bracket by the time you retire, effectively eliminating tax rate risk from your retirement picture. In this expanded edition, McKnight has updated the book with a new chapter on the "2017 Tax Cuts and Jobs Act", telling listeners how to navigate the new tax law in its first year of being in effect, and how they can extend the life of their retirement savings by taking advantage of it now.
-
-
Not a retirement finance book. salespitch for LIRP
- By Linda Mueller on 11-26-18
By: David McKnight, and others
-
The Gap and the Gain
- The High Achievers' Guide to Happiness, Confidence, and Success
- By: Dan Sullivan, Dr. Benjamin Hardy
- Narrated by: Dan Sullivan, Dr. Benjamin Hardy
- Length: 5 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
As he did in Who Not How, Dr. Benjamin Hardy shares one of Dan Sullivan's simple yet profound teachings that until now has been known only to his Strategic Coach clients: unsuccessful people focus on "The Gap", but successful people focus on "The Gain".
-
-
Are these reviewers serious?
- By Jake Adams on 07-27-22
By: Dan Sullivan, and others
-
10x Is Easier than 2x
- How World-Class Entrepreneurs Achieve More by Doing Less
- By: Dan Sullivan, Dr. Benjamin Hardy
- Narrated by: Dan Sullivan, Dr. Benjamin Hardy
- Length: 9 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
Dan Sullivan, the world's leading coach for highly successful entrepreneurs, wants you to know that achieving 10X growth is exponentially easier than striving for 2X growth. Most find this idea confusing at first because simply imagining 10X growth causes them to think they need to do 10X more work to achieve it. However, being a 10X entrepreneur is nothing like what most people think.
-
-
Best Book of the year for me!!!
- By Trenton on 05-15-23
By: Dan Sullivan, and others
-
The Power of Full Engagement
- Managing Energy, Not Time, Is the Key to Performance and Personal Renewal
- By: Jim Loehr, Tony Schwartz
- Narrated by: Jim Loehr, Tony Schwartz
- Length: 4 hrs and 17 mins
- Abridged
-
Overall
-
Performance
-
Story
We live in digital time. Our pace is rushed, rapid-fire, and relentless. Facing crushing workloads, we try to cram as much as possible into every day. We're wired up, but we're melting down. Time management is no longer a viable solution. Managing energy, not time, is the key to enduring high performance as well as to health, happiness, and life balance. The Power of Full Engagement provides a powerful, step-by-step program that will show you how.
-
-
Buzzword Soup
- By David on 05-09-03
By: Jim Loehr, and others
-
Grit
- The Power of Passion and Perseverance
- By: Angela Duckworth
- Narrated by: Angela Duckworth
- Length: 9 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this must-listen book for anyone striving to succeed, pioneering psychologist Angela Duckworth shows parents, educators, students, and businesspeople - both seasoned and new - that the secret to outstanding achievement is not talent but a focused persistence called "grit". Why do some people succeed and others fail? Sharing new insights from her landmark research on grit, MacArthur "genius" Angela Duckworth explains why talent is hardly a guarantor of success.
-
-
Two different books
- By Tristan on 06-11-16
By: Angela Duckworth
-
#Maxout Your Life
- By: Ed Mylett
- Narrated by: Ed Mylett
- Length: 1 hr and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
A no-nonsense, step-by-step strategy guide to max out your life and become an elite performer! #Maxout Your Life is for those that are serious about achieving their highest levels of life and evolving into the best version of themselves. Become the ultimate and best version of you. The you that you were born to be.
-
-
Can't believe the 4,9 stars average review...
- By Anonymous User on 07-26-22
By: Ed Mylett
-
The Power of Zero, Revised and Updated
- How to Get to the 0% Tax Bracket and Transform Your Retirement
- By: David McKnight, Ed Slott - foreword
- Narrated by: Marc Cashman
- Length: 3 hrs and 48 mins
- Unabridged
-
Overall
-
Performance
-
Story
There's a massive freight train bearing down on the average American investor, and it's coming in the form of higher taxes. David McKnight provides a concise, step-by-step roadmap on how to get to the zero percent tax bracket by the time you retire, effectively eliminating tax rate risk from your retirement picture. In this expanded edition, McKnight has updated the book with a new chapter on the "2017 Tax Cuts and Jobs Act", telling listeners how to navigate the new tax law in its first year of being in effect, and how they can extend the life of their retirement savings by taking advantage of it now.
-
-
Not a retirement finance book. salespitch for LIRP
- By Linda Mueller on 11-26-18
By: David McKnight, and others
-
The Gap and the Gain
- The High Achievers' Guide to Happiness, Confidence, and Success
- By: Dan Sullivan, Dr. Benjamin Hardy
- Narrated by: Dan Sullivan, Dr. Benjamin Hardy
- Length: 5 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
As he did in Who Not How, Dr. Benjamin Hardy shares one of Dan Sullivan's simple yet profound teachings that until now has been known only to his Strategic Coach clients: unsuccessful people focus on "The Gap", but successful people focus on "The Gain".
-
-
Are these reviewers serious?
- By Jake Adams on 07-27-22
By: Dan Sullivan, and others
-
10x Is Easier than 2x
- How World-Class Entrepreneurs Achieve More by Doing Less
- By: Dan Sullivan, Dr. Benjamin Hardy
- Narrated by: Dan Sullivan, Dr. Benjamin Hardy
- Length: 9 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
Dan Sullivan, the world's leading coach for highly successful entrepreneurs, wants you to know that achieving 10X growth is exponentially easier than striving for 2X growth. Most find this idea confusing at first because simply imagining 10X growth causes them to think they need to do 10X more work to achieve it. However, being a 10X entrepreneur is nothing like what most people think.
-
-
Best Book of the year for me!!!
- By Trenton on 05-15-23
By: Dan Sullivan, and others
-
The Power of Full Engagement
- Managing Energy, Not Time, Is the Key to Performance and Personal Renewal
- By: Jim Loehr, Tony Schwartz
- Narrated by: Jim Loehr, Tony Schwartz
- Length: 4 hrs and 17 mins
- Abridged
-
Overall
-
Performance
-
Story
We live in digital time. Our pace is rushed, rapid-fire, and relentless. Facing crushing workloads, we try to cram as much as possible into every day. We're wired up, but we're melting down. Time management is no longer a viable solution. Managing energy, not time, is the key to enduring high performance as well as to health, happiness, and life balance. The Power of Full Engagement provides a powerful, step-by-step program that will show you how.
-
-
Buzzword Soup
- By David on 05-09-03
By: Jim Loehr, and others
-
Grit
- The Power of Passion and Perseverance
- By: Angela Duckworth
- Narrated by: Angela Duckworth
- Length: 9 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this must-listen book for anyone striving to succeed, pioneering psychologist Angela Duckworth shows parents, educators, students, and businesspeople - both seasoned and new - that the secret to outstanding achievement is not talent but a focused persistence called "grit". Why do some people succeed and others fail? Sharing new insights from her landmark research on grit, MacArthur "genius" Angela Duckworth explains why talent is hardly a guarantor of success.
-
-
Two different books
- By Tristan on 06-11-16
By: Angela Duckworth
-
#Maxout Your Life
- By: Ed Mylett
- Narrated by: Ed Mylett
- Length: 1 hr and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
A no-nonsense, step-by-step strategy guide to max out your life and become an elite performer! #Maxout Your Life is for those that are serious about achieving their highest levels of life and evolving into the best version of themselves. Become the ultimate and best version of you. The you that you were born to be.
-
-
Can't believe the 4,9 stars average review...
- By Anonymous User on 07-26-22
By: Ed Mylett
-
The Road Less Stupid
- By: Keith J. Cunningham
- Narrated by: Keith J. Cunningham
- Length: 11 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Years ago, after suffering a humiliatingly large dumb tax, it dawned on me that I have a seemingly unlimited ability to hit unforced errors and sabotage my business and financial success. I suspect you do, too. It turns out that the key to getting rich (and staying that way) is to avoid doing stupid things. I don't need to do more smart things. I just need to make fewer dumb mistakes. The vast majority of our dumb tax is a direct result of emotional, overly optimistic, and poorly thought out decisions.
-
-
Couldn't finish it
- By Paul on 08-04-18
-
Eat That Frog!
- 21 Great Ways to Stop Procrastinating and Get More Done in Less
- By: Brian Tracy
- Narrated by: Brian Tracy
- Length: 2 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
There’s an old saying that if the first thing you do each morning is eat a live frog, you’ll have the satisfaction of knowing you’re done with the worst thing you’ll have to do all day. For Tracy, eating a frog is a metaphor for tackling your most challenging task - but also the one that can have the greatest positive impact on your life. Eat That Frog! shows you how to organize each day so you can zero in on these critical tasks and accomplish them efficiently and effectively.
-
-
Book can be summarized in one sentence
- By Arav on 11-26-20
By: Brian Tracy
-
It's Your Ship
- Management Techniques from the Best Damn Ship in the Navy
- By: D. Michael Abrashoff
- Narrated by: D. Michael Abrashoff
- Length: 6 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of the Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity.
-
-
Trust your crew to do their best
- By A. Yoshida on 09-05-16
-
Soundtracks
- The Surprising Solution to Overthinking
- By: Jon Acuff
- Narrated by: Jon Acuff
- Length: 5 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Overthinking isn't a personality trait. It's the sneakiest form of fear. It steals time, creativity, and goals. It's the most expensive, least productive thing companies invest in without even knowing it. And it's an epidemic. When New York Times best-selling author Jon Acuff changed his life by transforming his overthinking, he wondered if other people might benefit from what he discovered. He commissioned a research study to ask 10,000 people if they struggle with overthinking too, and 99.5 percent said, "Yes!"
-
-
Overthinking: Superpower > Superproblem
- By Marshall Coleman on 04-28-21
By: Jon Acuff
-
Money. Wealth. Life Insurance.
- How the Wealthy Use Life Insurance as a Tax-Free Personal Bank to Supercharge Their Savings
- By: Jake Thompson
- Narrated by: Alan Caudle
- Length: 1 hr and 27 mins
- Unabridged
-
Overall
-
Performance
-
Story
America's elite have been using cash value life insurance to stockpile wealth for centuries. Used correctly, it is better described as a personal bank on steroids, and a financial bunker for tough times. To be clear, this audiobook is not about the typical garbage peddled by most insurance agents. Rather, an alternative to the risky investment strategies taught by Wall Street. It details a highly efficient form of cash value life insurance designed to supercharge your savings and stockpile wealth.
-
-
what the heck was this?
- By Gladys Torres on 10-20-16
By: Jake Thompson
-
Trust and Inspire
- By: Stephen M. R. Covey
- Narrated by: Stephen M. R. Covey
- Length: 11 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
Stephen M.R. Covey has made it his life’s work to understand trust in leadership and organizations. In his newest and most transformative book, Trust and Inspire, he offers a simple yet bold solution: to shift from this “command and control” model to a leadership style of “trust and inspire.” People don’t want to be managed; they want to be led. Trust and Inspire is a new way of leading that starts with the belief that people are creative, collaborative, and full of potential.
-
-
Excellent book
- By W. Wang on 05-23-22
-
The Future of Insurance
- From Disruption to Evolution, Volume I. The Incumbents
- By: Bryan Falchuk
- Narrated by: Bryan Falchuk
- Length: 5 hrs and 11 mins
- Unabridged
-
Overall
-
Performance
-
Story
For over 100 years, Insurers have stood by customers at some of the toughest moments in their lives, and helped allow people to go about their lives and pursue their business ideas without having to worry about the risks involved. Today, those customers have different expectations for how they want to do business and be served. And those expectations are changing faster than ever before. The industry has faced many headwinds, making it difficult to keep up with change - regulation, bureaucracy, system constraints, past technology project pain, thin margins, etc.
-
-
Over generalized concepts with little value
- By Jason Lane on 03-31-24
By: Bryan Falchuk
-
Customer Success
- How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- By: Nick Mehta, Dan Steinman, Lincoln Murphy
- Narrated by: Tim Andres Pabon
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments from unlimited customers. The old sales and marketing methods can handle attracting new customers for growth; however, only in the last five years has a discipline emerged that views growth in relation to retention, not just sales.
-
-
Business to Company???
- By S. Wheelhouse on 12-07-18
By: Nick Mehta, and others
-
Company of One
- Why Staying Small Is the Next Big Thing for Business
- By: Paul Jarvis
- Narrated by: Paul Jarvis
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Paul Jarvis left the corporate world when he realized that working in a high-pressure, high profile world was not his idea of success. In Company of One, Jarvis explains how you can find the right pathway to do the same, including planning how to set up your shop, determining your desired revenues, dealing with unexpected crises, keeping your key clients happy, and of course, doing all of this on your own. Company of One is a refreshingly new approach centered on staying small and avoiding growth, for any size business.
-
-
Starts out strong...
- By Oliver Nielsen on 05-02-20
By: Paul Jarvis
-
Crossing the Chasm
- Marketing and Selling Technology Projects to Mainstream Customers
- By: Geoffrey A. Moore
- Narrated by: Mike Chamberlain
- Length: 9 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
Here is the best-selling guide that created a new game plan for marketing in high-tech industries. Crossing the Chasm has become the bible for bringing cutting-edge products to progressively larger markets. This edition provides new insights into the realities of high-tech marketing, with special emphasis on the Internet. It's essential reading for anyone with a stake in the world's most exciting marketplace.
-
-
Outdated
- By Rebecca Savage on 01-05-15
-
Starting a Business QuickStart Guide
- The Simplified Beginner’s Guide to Launching a Successful Small Business, Turning Your Vision into Reality, and Achieving Your Entrepreneurial Dream
- By: Ken Colwell PhD MBA
- Narrated by: Ken Colwell PhD MBA
- Length: 7 hrs and 29 mins
- Unabridged
-
Overall
-
Performance
-
Story
In his comprehensive Starting a Business QuickStart Guide, Ken Colwell concisely presents the core fundamentals that all new entrepreneurs need to know to get started, find success, and live the life of their dreams.
-
-
Decent content but speedy narrator
- By Maryam Fayyazi on 12-22-20
-
Smart Business Tips for Entrepreneurs
- Learn the 5 Golden Rules to Optimize the Efficiency of a Newly Found SME
- By: Emil Howthorn
- Narrated by: Alan Walkman
- Length: 5 hrs and 29 mins
- Unabridged
-
Overall
-
Performance
-
Story
If you want to start a quick e-commerce shop on the small entrepreneurial level, this book is going to bring you some brilliant tips for your very own business ideas and help you shape them in actual colors of life. This book will guide you on every small step of adopting a strategic approach by reaching out diligently to the solutions to all your problems. Smart Business Tips offers a perspective on a small business plan, from startup to successful business, with strong customer relationships and the production of high-market demand and qualitative products.
By: Emil Howthorn
What listeners say about Inflection Point
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Austin Barnes
- 04-14-23
An industry icon delivers a master class.
17 years ago I was 6 months into my insurance career. I heard some of these lessons then and have been grateful to reference them along the way. Troy has continued to evolve and his experience, insight, enthusiasm, and passion will serve you well through this masterful outline of a high performance organization. I will likely listen to this at least once a year the rest of my career and continue to hand out copies to my peers & agents.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Michelle Hubert
- 05-15-23
Simple but powerful.
There is simply no other expert n the profession with the knowledge, expertise, experience and insight that Troy Korsgaden has. Whether you are an Agent building your Agency, or a carrier looking for the way forward, or anywhere in between, this book is a must read/listen!!
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!