When Chief Joe Pfeifer led his firefighters to investigate an odor of gas in downtown Manhattan on the morning of 9/11, he had no idea that his life was about to change forever. A few moments later, he watched as the first plane crashed into the World Trade Center. Pfeifer, the closest FDNY chief to the scene, spearheaded rescue efforts on one of the darkest days in American history.

Federal agents never know what to expect from day to day. During his 25-year career with the Bureau of Alcohol, Tobacco and Firearms, Special Agent Wayne M. Miller investigated dozens of remarkable and sometimes high-profile horrific gun, bombing, and arson cases. These accounts show true crime enthusiasts what federal investigators regularly face. All investigators could use this as a detailed textbook to see and feel the highs and lows, with the good and bad experienced by someone who has been through it.

Stirringly evocative, thought provoking, and often jaw dropping, The Operator ranges across SEAL Team Operator Robert O'Neill's awe-inspiring 400-mission career that included his involvement in attempts to rescue "Lone Survivor" Marcus Luttrell and abducted-by-Somali-pirates Captain Richard Phillips and culminated in those famous three shots that dispatched the world's most wanted terrorist, Osama bin Laden.

Burn Boston Burn is an astounding true crime narration. A conspiracy of nine men, including three Boston cops and a Boston firefighter, burned Boston and surrounding communities in the early 1980s due to tax-cutting measures that caused layoffs of hundreds of police and firefighters. Over two years, these fire buffs-turned-arsonists torched 264 buildings, causing millions of dollars in damages and hundreds of injuries. The city was ablaze with nightly fires, sirens wailing through the streets, and people too afraid to sleep.

Boots in the Ashes is the memoir of Cynthia Beebe's groundbreaking career as one of the first women special agents for the Bureau of Alcohol, Tobacco, Firearms and Explosives, (ATF). A smart and independent girl growing up in suburban Chicago, she unexpectedly became one of the first women to hunt down violent criminals for the federal government.

Two victims of the infamous Cleveland kidnapper share the story of their abductions, their decade in captivity, and their final, dramatic rescue. On May 6, 2013, Amanda Berry made headlines around the world when she fled a Cleveland area home and called 911, saying: “Help me, I’m Amanda Berry...I’ve been kidnapped, and I’ve been missing for 10 years". A horrifying story rapidly unfolded. Ariel Castro, a local school bus driver, had separately lured Berry, Gina DeJesus, and Michelle Knight to his home, where he kept them chained in the basement.

For maverick LAPD homicide detective Harry Bosch, the body in the drainpipe at Mulholland Dam is more than another anonymous statistic. This one is personal...because the murdered man was a fellow Vietnam "tunnel rat" who had fought side by side with him in a hellish underground war. Now Bosch is about to relive the horror of Nam. From a dangerous maze of blind alleys to a daring criminal heist beneath the city, his survival instincts will once again be tested to their limit.

Alex Cross is a homicide detective with a Ph.D. in psychology. He works and lives in Southeast D.C. and looks like Muhammad Ali in his prime. He's a tough guy from a tough part of town who wears Harris Tweed jackets and likes to relax by banging out Gershwin tunes on his baby grand piano. But he also has two adorable kids of his own, and they are his own special vulnerabilities.

For 31 years, a monster terrorized the residents of Wichita, Kansas. A bloodthirsty serial killer, self-named "BTK" - for "bind them, torture them, kill them" - he slaughtered men, women, and children alike, eluding the police for decades while bragging of his grisly exploits to the media. The nation was shocked when the fiend who was finally apprehended turned out to be Dennis Rader - a friendly neighbor...a devoted husband...a helpful Boy Scout dad...the respected president of his church. Written by four award-winning crime reporters who covered the story for more than 20 years, Bind, Torture, Kill is the most intimate and complete account of the BTK nightmare

Elle Stowell is a young woman with an unconventional profession: burglary. But Elle is no petty thief - with just the right combination of smarts, looks, and skills, she can easily stroll through ritzy Bel Air neighborhoods and pick out the perfect home for plucking the most valuable items. This is how Elle has always gotten by - she is good at it, and she thrives on the thrill. But after stumbling upon a grisly triple homicide while stealing from the home of a wealthy art dealer, Elle discovers she is no longer the only one sneaking around. Somebody is searching for her.

Ten-year-old Amy Mihaljevic disappeared from the comfortable Cleveland suburb of Bay Village in the fall of 1989. Her picture was everywhere - anyone who watched the local TV news remembers the girl with the sideways ponytail. Tragically, Amy was found dead a few months later. Her killer was never found. Now, 15 years later, journalist James Renner picks up the leads. Filled with mysterious riddles, incredible coincidences, and a cast of unusual but very real characters, his investigation quickly becomes a riveting journey in search of the truth.

An account of the crimes of Arthur Shawcross describes how the paroled child killer shot, stabbed, suffocated, and strangled 16 Rochester, New York, prostitutes and examines how the legal system failed his victims.

The anti-busing riots of 1974 forever changed Southie, Boston's working-class Irish community, branding it as a violent, racist enclave. Michael Patrick MacDonald grew up in Southie's Old Colony housing project. He describes the way this world within a world felt to the troubled yet keenly gifted observer he was even as a child. But the threats - poverty, drugs, a shadowy gangster world - were real. All Souls is heartbreaking testimony to lives lost too early, and the story of how a place so filled with pain could still be "the best place in the world".

Freeway Rick Ross: The Untold Autobiography is an intimate look at the day-to-day dealings of a drug kingpin in the heart of the ghetto. It's also the story of a boy born in poverty in Texas who grew up in a single-parent household in the heart of South Central, who was pushed through the school system each year and came out illiterate. His options were few, and he turned to drug dealing. This untold autobiography is not only personal, but also historical in its implications.

Six years ago, Jack Till helped Wendy Harper disappear. But now her ex-boyfriend and former business partner, Eric Fuller, is being framed for her presumed murder in an effort to smoke her out, and Till must find her before tango-dancing assassins Paul and Sylvie Turner do. With masterful plotting and unnerving psychological insight, Thomas Perry delivers another mesmerizing thrill ride.