• You Must Define Your Type of Variable Revenue
    Apr 12 2025

    In episode #275, I’m sharing revenue insights from helping a lot of SaaS companies with their finances. You must clearly define your major revenue categories. Next, you must define your type of variable revenue.

    - The 6 major revenue categories

    - The types of variable revenue

    - Why this matters

    Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

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    4 mins
  • Can the Large Software Incumbents Survive the Agentic AI Competitive Threat?
    Apr 8 2025

    In episode #274, I’m sharing some insight from a Mark Roberge talk in Tempe, AZ at PHX FWD. The software business is undergoing another major shift. In the 80/90’s it started with on-premise software, then ASP, then SaaS, and now AI.

    - Business model changes

    - What if agentic AI entered your space?

    - Siebel Systems - from top player to SaaS laggard

    Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

    Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

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    5 mins
  • Don’t Believe the $5M ARR per Employee Hype
    Apr 6 2025

    In episode #273, I’m sharing some insight from a Mark Roberge talk in Tempe, AZ at PHX FWD. Should we believe the ARR per FTE hype?

    - Is my SaaS being left behind?

    - Should we believe the hype?

    - Current benchmarks for ARR per FTE

    Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

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    5 mins
  • Founders Please Close Your Books On Time
    Mar 26 2025

    In episode #272, I address poor financial close practices. You must close your books on time to understand economic performance.

    - What day should your books be closed?

    - Insource or outsource accounting?

    - It’s not just cash performance

    Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

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    3 mins
  • Billing Pauses Wreak Havoc on Your Revenue Retention
    Mar 13 2025

    In episode #271, I address a student question from TheSaaSAcademy.com. And that’s billing pauses. How should we handle this with our revenue retention calculations?

    - Let’s define a billing pause

    - Impact on your MRR schedule

    - Impact on GRR and NRR

    - Unpredictable revenue

    Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

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    4 mins
  • Cohort Retention is NOT the Only Retention Method
    Feb 25 2025

    In episode #270, I address the methods of calculating your retention. Contrary to those social media posts, cohort retention is NOT the only way to calculate retention. I’ll tell you why.

    - The 3 retention calculations

    - What is cohort retention

    - What is aggregate retention

    - Segmentation

    Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

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    6 mins
  • Am I a Software Co with Hardware or Hardware Co with Software?
    Feb 20 2025

    In episode #269, I address a question from a recent conversation with a founder who was starting a software/hardware play. You must understand your business model and the type of company that you are building.

    - Am I Software or Hardware?

    - What is my business model?

    - Have you defined your SaaS P&L?

    - What about people-powered revenue?

    Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

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    4 mins
  • Should Rev Ops Report to the CRO or CFO?
    Feb 19 2025

    In episode #268, I address a debate that arose a recent SaaS CEO and CFO dinner in San Francisco.

    - What is Rev Ops?

    - CFO or CRO?

    Be in the know! Join our SaaS community. https://www.thesaasacademy.com/offers/ivNjwYDx/checkout

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    6 mins