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ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 foundation exam. It is fully aligned with the foundation course syllabus, and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 foundation syllabus.

Sukey Reynolds is delighted that summer has arrived. Her garden is in glorious form, and the long, warm days give her a chance to enjoy the countryside, and even play a bit of tennis. The only digging she plans to do is in her flowerbeds. But then Sukey is called to photograph the scene of what appears to be a tragic accident. Arthur Soames, a retired school teacher, fell to his death from the ornate iron staircase above his perfectly manicured lawn. But when the police notify his family, they are adamant that this is no accident.

Jay and I have only known each other a short while, but whenever I gaze into his gorgeous brown eyes I know he’s the one. His little house by the deep forest’s edge is perfect for the two of us—no internet, no phone signal, and no neighbors. I’m about as far from my past as I could be. Warm in Jay’s arms, I can persuade myself it’s ok that he disappears for hours when he thinks I’m asleep at night, returning the next morning, glittery eyed and tense. I won’t question him, I can’t challenge him. I need our relationship to work. Because I have secrets too.

I wrap my arms around the tree trunk, pressing my cheek against it until the bark digs in and the missing poster is finally secured. I try not to look at the photograph on it. At the features so similar to mine. Perhaps this will be the year someone comes forward. Were crucial mistakes made by detectives from the very beginning? Could the pressure of living two lives have led my sister to run away - or even end it? Or did someone in her tight circle of friends and family have reason to want her gone? Someone out there must know something.

As fascists march across the cobbled piazzas and past the towered buildings of her beloved home city, 20-year-old Devora’s worst fears come true. Along with her Jewish parents and twin little brothers they are torn away from everything they love and sent to an internment camp huddled in the mountains. Her father promises this war will not last long....

When Mara Hughes inherits her late mother’s tumbledown beach house overlooking the bright, sandy sweep of Magpie Cove, it couldn’t have come at a worse time. With her marriage on the rocks and her husband threatening to take the family home, the beach house - with all the bittersweet memories it holds - might be the thing that finally sends Mara’s world crashing down around her. She tells herself she’ll spend only a few days there, sell it, and move on to rebuilding her life.

Germany, 1944. Gazing through the barbed wire, Antonia makes a vow: She will not let her family die in this camp. She will find a way for them to escape, even if it costs her own life. The Nazis have taken everything from her, but they can never take away her courage.... Would you go into a prison camp if there was a chance to save your family? When resistance fighter Antonia’s beloved sister and her children are taken by the Nazis, she knows what she must do. Only she is strong enough to save the family who have been her whole world since she was separated from her true love, Viktor

Josie Beaumont is a free spirit. She changes jobs about as often as she changes her relationship status. Frequently! The only constants in her life are the comfy old shoes that she refuses to part with. When unemployment looms again, she’s intrigued by a job opportunity at a dog kennels in rural Devon. As someone who thrives on change, a move to the sticks doesn’t faze her at all. She’s expecting life in the country to be quiet and uneventful. What she’s not expecting is Sam.

The last thing to go through Dominique Thomas's head was the image of her teenage daughter's face and her heart lifted. Then the shot rang out. They were the perfect family. Successful businessman Ben Thomas and his wife Dominique live an enviable life, along with their beautiful children: teenager Ruby and quirky younger daughter Mouse. But on Christmas Day the police are called to their London home, only to discover a horrific scene: the entire family lying lifeless, victims of an unknown assailant.

Police photographer Sukey Reynolds is looking forward to a quiet weekend gardening at home, when she gets a call that there has been a shocking break-in at a local manor house. Once she begins to gather evidence, Sukey realises that this is the latest in a spate of well-crafted burglaries in the Cotswolds. Someone is targeting expensive houses with valuable art collections. Thankfully, the police soon have a suspect in custody. But, during questioning, he suddenly catches a glimpse of Sukey, turns deathly pale and calls out to her. Sukey is sure she has never met this man before.

When I accepted a job working as a nanny for David and Julie and their young children, I was excited to be making my own way in the world. I bonded with baby Chloe instantly and would have done anything for her. She had David's thick, dark hair and smiling eyes. I fell in love with her and was excited for my future. But when a terrible mistake led to Chloe disappearing, I was instantly blamed. With no evidence, I was let go and I returned home to rebuild my life. Twenty years later and I am still haunted by what happened.

Sukey Reynolds is enjoying a quiet period at work, taking time to get her garden in hand, catch up on some cooking, and spend time with her son. Murder is the last thing on her mind. But when she is called to the charming Ivy House to photograph the dead body of a young woman, Sukey feels compelled to drop everything and do all she can to shed light on this baffling mystery. And whilst collecting evidence at a nearby hotel which had a break-in around the same time as the murder, she starts to wonder if the two cases might be linked.

Carefree, 30-something Mandy thought she’d be married to first love Danny forever. So when she discovers her heartthrob husband has had a fling, she realizes it’s time to make some big changes. But what will Mandy do now she’s single for the first time in her adult life? Determined to find her spark again, Mandy hops on a plane, ready for adventure and a second chance at happiness. Escaping to a sun-drenched Greek island, the glittering blue seas, golden beaches, and delicious cocktails are exactly what she needs.

Lizzie Beaumont has it all: a great career, a wealthy fiancé, and the wedding of her dreams just months away. But when her fiancé puts work before her again, she sets off for a week in the picturesque town of Hope Cove. She’s hoping for time away from the chaos to find herself. When the gorgeous guy next door asks her for decorating help, Lizzie finds herself all too eager to please. The week she expected to drag suddenly flies by, and before she knows it, she has to return to her other life.

When Tara Fitzpatrick tells a string of lies during the world’s most informal job interview, she has no idea of the path she’s set herself on. Renovating the rundown bookshop with her new boss, James, turns out to be more fulfilling than she could ever have imagined. Soon, she finds herself falling in love with the quaint little shop. And with James. But Tara has never let herself dream of a happy ever after. Ever since she was a little girl, she knew she would never have children.

Keira North falls to her death at a party. What initially seems like it could be an accident is soon revealed to be something far more sinister as Detectives Alex King and Chloe Lane are called in to investigate the secrets and lies that link a group of four friends. The detectives soon find that all of Keira's three closest friends have secrets that someone would kill to keep. As Alex and Chloe are fighting their own demons and struggling to stay on top of the case, Keira's killer is circling the group of friends, who one by one find that their lives are in danger....

An excellent supplement to any ITIL 4 High-velocity IT training course.

ITIL® 4 High-velocity IT (HVIT)–Your Companion to the ITIL 4 Managing Professional HVIT Certification is a study guide designed to help students pass the ITIL® 4 high-velocity IT module.

Emily and Jake are the perfect couple. Or so everyone says. But Emily just read a letter that has shattered her perfect world. Now she only has one thing on her mind. Which one of her friends is sleeping with her husband?

Take a trip to Hope Cove, the wonderful seaside village in Devon. The perfect escape for stunning scenery, glorious sunshine, and the cuonty’s best scones!

All Emily wants for her wedding is a low-key celebration with family and friends. But with a best friend like Josie, it’s no surprise that there’s a touch of drama to the day. Meanwhile, Tara is dealing with problems of her own. In a bid to face up to her past, she sets out to make amends with her estranged father and reunite with her half siblings. Thankfully, she has James to support her when times get tough.