Product List
    • Coping with Difficult People on the Job
    • By: Shonda Lackey PhD
    • Narrated by: Joell A. Jacob
    • Length: 2 hrs and 44 mins
    • Release date: 08-11-20
    • Language: English
    • 4.5 out of 5 stars 23 ratings
    • Armed with new insight into your colleagues' behaviors, you will learn pragmatic techniques that will give you the confidence to advocate for yourself and, when needed, remove yourself from uncomfortable situations and conversations....

    Regular price: $9.45 or 1 credit

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    • A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity
    • By: Barbara Mitchell, Cornelia Gamlem
    • Narrated by: Karen Saltus
    • Length: 4 hrs and 25 mins
    • Release date: 03-18-16
    • Language: English
    • 3.5 out of 5 stars 16 ratings
    • The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it....

    Regular price: $21.48 or 1 credit

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    • How to Protect Yourself from Abusive, Power-Driven People at Work and Take Back Your Sanity
    • By: Tamara Hunter Zyon
    • Narrated by: Virtual Voice
    • Length: 4 hrs and 58 mins
    • Release date: 02-24-24
    • Language: English
    • 3.5 out of 5 stars 6 ratings
    • Are you working with extremely difficult people who make your life miserable? They put you down. They take advantage of you. They want power over ...

    Regular price: $10.99 or 1 credit

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    • What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
    • By: Karin Hurt, David Dye
    • Narrated by: Karin Hurt, David Dye
    • Length: 4 hrs and 49 mins
    • Release date: 05-14-24
    • Language: English
    • 3.5 out of 5 stars 3 ratings
    • It's impossible to prepare for every workplace conflict. But this remarkably useful and practical resource helps professionals of all types prepare for inevitable workplace disagreements with actual phrasing to diffuse and prevent conflict....

    Regular price: $17.09 or 1 credit

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    • Negotiating as if Your Life Depended on It
    • By: Chris Voss
    • Narrated by: Michael Kramer
    • Length: 8 hrs and 7 mins
    • Release date: 05-17-16
    • Language: English
    • 5 out of 5 stars 64,876 ratings
    • A former FBI hostage negotiator offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

    Regular price: $21.59 or 1 credit

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    • Speaking and Writing Well in the Modern Workplace
    • By: Vicki McLeod
    • Narrated by: Eva Wilhelm
    • Length: 4 hrs and 17 mins
    • Release date: 07-31-20
    • Language: English
    • 4.5 out of 5 stars 6 ratings
    • In the digital age...the ability to communicate clearly and effectively is - now more than ever - a highly desirable skill. Whether you talk, text, or email, Effective Communication at Work has everything you need to help boost your workplace performance and productivity....

    Regular price: $13.75 or 1 credit

    Sale price: $13.75 or 1 credit

    • Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage, and Crucial Conversations
    • By: Gerard Shaw
    • Narrated by: John-Michael Jalonen
    • Length: 3 hrs and 22 mins
    • Release date: 03-25-20
    • Language: English
    • 4.5 out of 5 stars 83 ratings
    • This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace....

    Regular price: $14.95 or 1 credit

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    • An American Family
    • By: Annette Gordon-Reed
    • Narrated by: Karen White
    • Length: 30 hrs and 36 mins
    • Release date: 11-04-08
    • Language: English
    • 4 out of 5 stars 849 ratings
    • This epic work tells the story of the Hemingses, whose close blood ties to our third president had been systematically expunged from American history until very recently....

    Regular price: $25.79 or 1 credit

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  • Regular price: $21.48 or 1 credit

    Sale price: $21.48 or 1 credit

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    • Managing Toxic Personalities and Their Systems of Power
    • By: Mitchell Kusy, Elizabeth Holloway
    • Narrated by: Vanessa Hart
    • Length: 6 hrs and 24 mins
    • Release date: 07-10-20
    • Language: English
    • 4 out of 5 stars 18 ratings
    • Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others' thoughts and energies, even undermining their very sense of well-being....

    Regular price: $17.19 or 1 credit

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    • Your Guide to Difficult Workplace Communication (Conflict Communication Series, Book 2)
    • By: Bill Eddy, Megan Hunter
    • Narrated by: Brian Arens
    • Series: Conflict Communication Series, Book 2
    • Length: 3 hrs and 43 mins
    • Release date: 03-04-25
    • Language: English
    • Not rated yet
    • BIFF (Brief, Informative, Friendly, Firm) is a simple, practical and structured way to respond to nasty emails or any written communication. It can help you get the outcomes you want by diffusing tension, containing conflict, and establishing professional boundaries.

    Regular price: $26.60 or 1 credit

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    • How to Deal with the Pit Bulls, Skunks, Snakes, Scorpions & Slugs in the Health Care Workplace
    • By: Judith Briles
    • Narrated by: Virtual Voice
    • Length: 4 hrs and 48 mins
    • Release date: 05-20-24
    • Language: English
    • Not rated yet
    • If you work in healthcare ... here's the workplace guide you need! Are Staboteurs in Your Midst? Are there bulliew in your workplace? Do you have ...

    Regular price: $14.99 or 1 credit

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    • The Insider's Guide to Managing Conflict, Incivility & Mistrust
    • By: Anna Maravelas
    • Narrated by: Cynthia Farrell
    • Length: 6 hrs and 48 mins
    • Release date: 01-01-20
    • Language: English
    • 4 out of 5 stars 20 ratings
    • The human longing for respect and dignity is deep and pervasive. Yet, while resolving more than 300 workplace conflicts, author Anna Maravelas has met thousands of individuals struggling with tension and mistrust....

    Regular price: $20.00 or 1 credit

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    • Empowering Organizations by Encouraging People
    • By: Gary Chapman, Dr. Paul White
    • Narrated by: Dr. Paul White
    • Length: 6 hrs and 15 mins
    • Release date: 01-08-19
    • Language: English
    • 4.5 out of 5 stars 584 ratings
    • Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to improve staff morale, create a more positive workplace, and increase employee engagement.

    Regular price: $21.83 or 1 credit

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  • Regular price: $20.00 or 1 credit

    Sale price: $20.00 or 1 credit

    • Train Your Team to have No Complaints, No Excuses, and No Regrets
    • By: Marlene Chism
    • Narrated by: Claire Christie
    • Length: 7 hrs and 18 mins
    • Release date: 07-09-20
    • Language: English
    • 4.5 out of 5 stars 3 ratings
    • Overcome the interpersonal challenges holding your business back....

    Regular price: $17.19 or 1 credit

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    • How Successful Couples Turn Conflict Into Connection
    • By: Julie Schwartz Gottman PhD, John Gottman PhD
    • Narrated by: Roy Worley, Kiiri Sandy
    • Length: 10 hrs and 21 mins
    • Release date: 01-30-24
    • Language: English
    • 5 out of 5 stars 301 ratings
    • How we fight predicts the future of our relationships. Most of us blunder into conflict without knowing what we are really fighting about and then quickly become overwhelmed by physiological responses we can’t control and emotions we don’t anticipate....

    Regular price: $18.00 or 1 credit

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    • The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
    • By: Barbara Pachter
    • Narrated by: Barbara Pachter
    • Length: 8 hrs and 5 mins
    • Release date: 12-23-14
    • Language: English
    • 4.5 out of 5 stars 113 ratings
    • This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....

    Regular price: $25.78 or 1 credit

    Sale price: $25.78 or 1 credit

    • 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
    • By: Barbara Mitchell, Cornelia Gamlem
    • Narrated by: Karen Saltus
    • Length: 4 hrs and 24 mins
    • Release date: 10-26-17
    • Language: English
    • 2.5 out of 5 stars 7 ratings
    • No one wants to go into a tenuous situation blind and fumbling for words. Empower yourself to stand up to conflict rather than run from it....

    Regular price: $21.48 or 1 credit

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  • Regular price: $6.95 or 1 credit

    Sale price: $6.95 or 1 credit