Conflict Mediation
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The Essential Workplace Conflict Handbook
- A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity
- By: Barbara Mitchell, Cornelia Gamlem
- Narrated by: Karen Saltus
- Length: 4 hrs and 25 mins
- Unabridged
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Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source of innovation and creativity.
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Work place conflict help.
- By Anonymous User on 08-09-23
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The Essential Workplace Conflict Handbook
- A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity
- Narrated by: Karen Saltus
- Length: 4 hrs and 25 mins
- Release date: 03-18-16
- Language: English
- The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it....
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Mediating High Conflict Disputes
- A Breakthrough Approach with Tips and Tools and the New Ways for Mediation Method
- By: Bill Eddy LCSW Esq., Michael Lomax
- Narrated by: Michael Butler Murray
- Length: 5 hrs and 22 mins
- Unabridged
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Over the past 12 years, the authors have been developing and practicing tips for managing high-conflict clients in mediation, which is now a fully developed new method called "New Ways for Mediation". Mediating High Conflict Disputes gives all of the little tips that any mediator can use, as well as the step-by-step structure of the New Ways for Mediation method for those who want to have better control of the process in high-conflict cases - or any cases.
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Wish this type of meditation was more available
- By C. Wilson on 01-23-22
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Mediating High Conflict Disputes
- A Breakthrough Approach with Tips and Tools and the New Ways for Mediation Method
- Narrated by: Michael Butler Murray
- Length: 5 hrs and 22 mins
- Release date: 08-31-21
- Language: English
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High-conflict mediation requires a paradigm shift from traditional mediation - high-conflict experts Bill Eddy and Michael Lomax show you how....
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- By: Christopher W. Moore
- Narrated by: Paul Boehmer
- Length: 29 hrs and 52 mins
- Unabridged
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field.
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A great idea but poorly executed
- By Louie Louie on 11-14-19
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Narrated by: Paul Boehmer
- Length: 29 hrs and 52 mins
- Release date: 10-21-19
- Language: English
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect....
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Daniel Kahneman, Deepak Malhotra, and others
- Narrated by: Chloe Cannon, Brian Holden
- Length: 5 hrs and 50 mins
- Unabridged
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This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.
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Good primer with wide variety of examples
- By S. O'HALLORAN on 02-24-20
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Narrated by: Chloe Cannon, Brian Holden
- Series: HBR's 10 Must Reads series
- Length: 5 hrs and 50 mins
- Release date: 12-31-19
- Language: English
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This book will inspire you to control the negotiation before you enter the room....
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Unabridged
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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Old Style Book with Little Insights
- By Gabrielle on 02-04-25
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Release date: 08-03-21
- Language: English
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Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations....
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Critical Accountability - Updated for Remote Work!
- Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively Culture Accountability in Your Team
- By: Gary Peterson
- Narrated by: Rick Selin
- Length: 3 hrs and 42 mins
- Unabridged
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“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.
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Essential Guide for Leaders
- By Ij on 03-24-25
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Critical Accountability - Updated for Remote Work!
- Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively Culture Accountability in Your Team
- Narrated by: Rick Selin
- Length: 3 hrs and 42 mins
- Release date: 02-02-22
- Language: English
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“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success....
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- By: Harvard Business Review
- Narrated by: Mike Lenz, Eleanor McCormick
- Length: 1 hr and 47 mins
- Unabridged
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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its okay, not great
- By HonestBuyer on 03-13-24
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrated by: Mike Lenz, Eleanor McCormick
- Series: HBR Emotional Intelligence Series
- Length: 1 hr and 47 mins
- Release date: 09-08-22
- Language: English
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This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....
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Getting Along
- How to Work with Anyone (Even Difficult People)
- By: Amy Gallo
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Unabridged
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Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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Getting Along
- By Anonymous User on 02-09-24
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Getting Along
- How to Work with Anyone (Even Difficult People)
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Release date: 09-13-22
- Language: English
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In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....
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Toxic Workplace!
- Managing Toxic Personalities and Their Systems of Power
- By: Mitchell Kusy, Elizabeth Holloway
- Narrated by: Vanessa Hart
- Length: 6 hrs and 24 mins
- Unabridged
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Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others' thoughts and energies, even undermining their very sense of well-being. Based on all-new research with over 400 leaders, many from the Fortune 500 list, this book illustrates how to manage existing toxic behaviors, create norms that prevent the growth or regrowth of toxic environments, and ultimately design organizational communities of respectful engagement.
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Most for toxic coworkers
- By Good product, just don’t like shaving cream on 06-07-24
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Toxic Workplace!
- Managing Toxic Personalities and Their Systems of Power
- Narrated by: Vanessa Hart
- Length: 6 hrs and 24 mins
- Release date: 07-10-20
- Language: English
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Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others' thoughts and energies, even undermining their very sense of well-being....
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Don't Get Mad at Penguins
- And Other Ways to Detox the Conflict in Your Life and Business
- By: Gabe Karp
- Narrated by: Gabe Karp
- Length: 4 hrs and 58 mins
- Unabridged
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While most people view conflict as a bad thing that should be avoided at all costs, the reality is that embracing conflict in a healthy way is the single greatest factor in driving success and avoiding painful failure. Don't Get Mad at Penguins breaks down the factors that escalate conflict to dangerous heights and shows us how to defuse conflict and make it work for us rather than against us.
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Real life stories
- By Richard Simtob on 06-14-23
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Don't Get Mad at Penguins
- And Other Ways to Detox the Conflict in Your Life and Business
- Narrated by: Gabe Karp
- Length: 4 hrs and 58 mins
- Release date: 04-12-22
- Language: English
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Don't Get Mad at Penguins offers an indispensable tool kit for engaging and harnessing healthy conflict to drive success and happiness, and eliminate the pain and stress of toxic conflict....
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Cómo tratar con gente difícil [Dealing with Difficult People]
- By: Tony Schwartz, Amy Gallo, Holly Weeks, and others
- Narrated by: Bobby Sánchez
- Length: 2 hrs and 17 mins
- Unabridged
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De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.
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muy buen libro
- By Yazmin on 11-30-24
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Cómo tratar con gente difícil [Dealing with Difficult People]
- Narrated by: Bobby Sánchez
- Series: Serie Inteligencia Emocional de HBR
- Length: 2 hrs and 17 mins
- Release date: 02-15-22
- Language: Spanish
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El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas. ¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer firme frente a determinados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar?....
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HBR Guide to Dealing with Conflict
- HBR Guide Series
- By: Amy Gallo
- Narrated by: Liisa Ivary
- Length: 4 hrs and 51 mins
- Unabridged
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The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.
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Very informative and helpful
- By David on 07-08-24
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HBR Guide to Dealing with Conflict
- HBR Guide Series
- Narrated by: Liisa Ivary
- Series: HBR Guide Series
- Length: 4 hrs and 51 mins
- Release date: 04-04-24
- Language: English
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The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict.
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Conflict Resilience
- Negotiating Disagreement Without Giving Up or Giving In
- By: Robert Bordone, Joel Salinas
- Narrated by: Chris Brinkley
- Length: 13 hrs and 14 mins
- Unabridged
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Two former Harvard faculty—one an internationally-recognized negotiator and conflict management expert from Harvard Law, the other a leading behavioral neurologist and cutting-edge scientist from Harvard Med—join forces to introduce conflict resilience: the radical act of sitting in and growing from conflict to break the bad habits that sabotage our politics, workplaces, and most important relationships.
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Conflict Resilience
- Negotiating Disagreement Without Giving Up or Giving In
- Narrated by: Chris Brinkley
- Length: 13 hrs and 14 mins
- Release date: 03-18-25
- Language: English
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Two former Harvard faculty—one an internationally-recognized negotiator and conflict management expert from Harvard Law, the other a leading behavioral neurologist and cutting-edge scientist from Harvard Med—join forces to introduce conflict resilience.
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- By: Karin Hurt, David Dye
- Narrated by: Karin Hurt, David Dye
- Length: 4 hrs and 49 mins
- Unabridged
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In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict.
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- Narrated by: Karin Hurt, David Dye
- Length: 4 hrs and 49 mins
- Release date: 05-14-24
- Language: English
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It's impossible to prepare for every workplace conflict. But this remarkably useful and practical resource helps professionals of all types prepare for inevitable workplace disagreements with actual phrasing to diffuse and prevent conflict....
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The Importance of Words in Communication and Ways to Persuade the Opponent Using Words
- By: Mark Hardin
- Narrated by: Gordon Webster
- Length: 4 hrs and 57 mins
- Unabridged
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Unleash the power of language with The Importance of Words in Communication and Ways to Persuade the Opponent Using Words. Crammed with wisdom, this guidebook offers transformative insights into the role of words in shaping conversations, connections, and conflicts.
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The Importance of Words in Communication and Ways to Persuade the Opponent Using Words
- Narrated by: Gordon Webster
- Length: 4 hrs and 57 mins
- Release date: 02-12-25
- Language: English
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Unleash the power of language with The Importance of Words in Communication and Ways to Persuade the Opponent Using Words. Crammed with wisdom, this guidebook offers transformative insights into the role of words in shaping conversations, connections, and conflicts.
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The Book of Real-World Negotiations
- Successful Strategies from Business, Government, and Daily Life
- By: Joshua N. Weiss, William L. Ury - foreword
- Narrated by: Christopher Grove
- Length: 7 hrs and 59 mins
- Unabridged
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This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios. It reveals what is possible through preparation, persistence, creativity, and taking a strategic approach to your negotiations.
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Excellent real life examples of how to negotiate a seemingly impossible impasse
- By Amazon Customer on 07-22-24
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The Book of Real-World Negotiations
- Successful Strategies from Business, Government, and Daily Life
- Narrated by: Christopher Grove
- Length: 7 hrs and 59 mins
- Release date: 10-13-20
- Language: English
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This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios....
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Really hard to follow along with speaker
- By Ximakatija on 01-27-25
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Release date: 07-22-21
- Language: English
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Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....
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Mediation
- Negotiation by Other Moves
- By: Alain Lempereur, Jacques Salzer, Aurelien A. Colson, and others
- Narrated by: Stephen R. Thorne
- Length: 13 hrs and 33 mins
- Unabridged
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Mediation: Negotiation by Other Moves brings decades of critical analysis and experience that the authors tested worldwide in international organizations, governments, NGOs, universities, and corporations. You will understand mediation better and its significance in your personal and professional life. You will be able to develop a flexible mindset and a broad outlook to achieve sustainable outcomes.
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Mediation
- Negotiation by Other Moves
- Narrated by: Stephen R. Thorne
- Length: 13 hrs and 33 mins
- Release date: 06-22-21
- Language: English
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Mediation: Negotiation by Other Moves brings decades of critical analysis and experience that the authors tested worldwide in international organizations, governments, NGOs, universities, and corporations....
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The Things You Can See Only When You Slow Down
- How to Be Calm and Mindful in a Fast-Paced World
- By: Haemin Sunim, Haemin Sunim - translation, Chi-Young Kim - translation
- Narrated by: Sean Pratt
- Length: 2 hrs and 51 mins
- Unabridged
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The world moves fast, but that doesn't mean we have to. In this best-selling mindfulness guide - it has sold more than three million copies in Korea, where it was a number-one best-seller for 41 weeks and received multiple best book of the year awards - Haemin Sunim (which means "spontaneous wisdom"), a renowned Buddhist meditation teacher born in Korea and educated in the United States, illuminates a path to inner peace and balance amid the overwhelming demands of everyday life.
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Peace After Thinking And Feeling Too Much?
- By Gillian on 08-24-17
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The Things You Can See Only When You Slow Down
- How to Be Calm and Mindful in a Fast-Paced World
- Narrated by: Sean Pratt
- Length: 2 hrs and 51 mins
- Release date: 02-07-17
- Language: English
- The world moves fast, but that doesn't mean we have to....
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Becoming an Expert of Persuasion
- How to Get People to See Things Your Way
- By: T.J. Parker
- Narrated by: Tom Brooks
- Length: 4 hrs and 22 mins
- Unabridged
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In everyday life, what you really need to achieve your goals, meet your targets, and be more likable...isn’t a superpower at all. It’s a skill that anyone can master, and it’s called persuasion. Rather than convincing, pleading, or “leading others to the light”, it’s all about getting them to want what you want.
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I really enjoyed this audiobook
- By Seymour Purdy on 04-22-23
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Becoming an Expert of Persuasion
- How to Get People to See Things Your Way
- Narrated by: Tom Brooks
- Length: 4 hrs and 22 mins
- Release date: 04-05-23
- Language: English
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How to persuade people to see things your way, even if you aren’t Obi-Wan Kenobi....
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Please try againRegular price: $14.95 or 1 credit
Sale price: $14.95 or 1 credit
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