
Dare to Serve
How to Drive Superior Results by Serving Others
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Narrated by:
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Cheryl A. Bachelder
About this listen
Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry - by daring to serve the people in her organization well. When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its franchise owners were strained.
By 2014 average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes' market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants and building new units around the world. The difference maker, Bachelder says, was a conscious decision to lead in a new way.
She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline. Servant leadership is sometimes derided as soft or ineffective, but this audiobook shows that it's actually challenging and tough minded - a daring path. Bachelder takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare-to-Serve leader.
©2015 Cheryl Bachelder (P)2015 Gildan Media LLCListeners also enjoyed...
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Critic reviews
get this book
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Exceeded my expectations
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Excellent
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At the core of serving others is a Biblical world view. “Those who would be first, must be last”. This is wisdom for business and life.
I heartily endorse this book for anyone who wants to be better... at almost anything.
Exceptional Advice
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Good read, great story
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inspiring and challenging read
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Good book, decent performance
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Servant Leadership at its Best!
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Mid 30’s - Still figuring life out- fabulous book
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