HBR Guide to Dealing with Conflict
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Narrated by:
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Liisa Ivary
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By:
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Amy Gallo
About this listen
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position.
How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation.
The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.
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So helpful
- By Kathryn Smith on 03-26-24
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HBR's 10 Must Reads on Managing Yourself, Vol. 2
- HBR's 10 Must Reads Series
- By: Harvard Business Review
- Narrated by: Steve Menasche, Teri Schnaubelt
- Length: 4 hrs and 57 mins
- Unabridged
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Overall
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Performance
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Story
Get more of the management ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to identify areas for personal growth; assess your strengths, work preferences, values, and contributions; build your skill set and stay relevant; develop learning agility; map out a plan for where you'd like your career to go - both short and long term; find fulfillment in your work; and prepare for your next opportunity.
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Not Volume 2
- By Amazon Customer on 05-30-21
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The Harvard Business Review Leader's Handbook: Make an Impact, Inspire Your Organization, and Get to the Next Level
- HBR Handbooks Series
- By: Ron Ashkenas, Brook Manville
- Narrated by: Daniel Henning
- Length: 8 hrs and 55 mins
- Unabridged
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Overall
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Performance
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Story
The critical leadership practices - the ones that will allow a leader to make the biggest impact over time - are well established. They're about how you create a vision and inspire others to follow it. In this comprehensive handbook, strategy and change experts Ron Ashkenas and Brook Manville distill proven ideas and frameworks about leadership from Harvard Business Review, interviews with senior executives, and their own experience in the field - all to help rising leaders stand out and have a big impact.
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The specific case studies and how they applied to the leadership principles.
- By Amazon Customer on 09-01-24
By: Ron Ashkenas, and others
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Resilience
- HBR Emotional Intelligence Series
- By: Harvard Business Review
- Narrated by: Daniel Henning, Rachel Perry
- Length: 2 hrs and 4 mins
- Unabridged
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Overall
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Performance
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Story
How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This collection of articles from HBR includes "How Resilience Works", by Diane Coutu; "Resilience for the Rest of Us", by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience", by David Kopans; "Find the Coaching in Criticism", by Sheila Heen and Douglas Stone; and much more.
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Getting Along
- How to Work with Anyone (Even Difficult People)
- By: Amy Gallo
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Unabridged
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Overall
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Performance
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Story
Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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Getting Along
- By Anonymous User on 02-09-24
By: Amy Gallo
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HBR Daily Leader
- Everyday Wisdom for Exceptional Leadership
- By: Harvard Business Review
- Narrated by: Mitch Crawford, Rachel Perry
- Length: 6 hrs and 11 mins
- Unabridged
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Overall
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Performance
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Story
HBR Daily Leader provides 365 days' worth of insights and inspiration, an easy and enjoyable way to make your professional development a regular habit. Throughout the book, you'll find insights to spark your thinking, quotes to inspire you, and questions to reflect on. And each day presents you with an opportunity to take on topics such as communicating effectively, managing your time, expanding your influence, and cultivating new skills.
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HBR Guide to Getting the Right Work Done
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 3 hrs and 49 mins
- Unabridged
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Overall
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Performance
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Story
Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it. It's time to learn how to get the right work done. In the HBR Guide to Getting the Right Work Done, you'll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress—your improved productivity will also set you apart from the pack.
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So helpful
- By Kathryn Smith on 03-26-24
-
HBR's 10 Must Reads on Managing Yourself, Vol. 2
- HBR's 10 Must Reads Series
- By: Harvard Business Review
- Narrated by: Steve Menasche, Teri Schnaubelt
- Length: 4 hrs and 57 mins
- Unabridged
-
Overall
-
Performance
-
Story
Get more of the management ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to identify areas for personal growth; assess your strengths, work preferences, values, and contributions; build your skill set and stay relevant; develop learning agility; map out a plan for where you'd like your career to go - both short and long term; find fulfillment in your work; and prepare for your next opportunity.
-
-
Not Volume 2
- By Amazon Customer on 05-30-21
-
The Harvard Business Review Leader's Handbook: Make an Impact, Inspire Your Organization, and Get to the Next Level
- HBR Handbooks Series
- By: Ron Ashkenas, Brook Manville
- Narrated by: Daniel Henning
- Length: 8 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
The critical leadership practices - the ones that will allow a leader to make the biggest impact over time - are well established. They're about how you create a vision and inspire others to follow it. In this comprehensive handbook, strategy and change experts Ron Ashkenas and Brook Manville distill proven ideas and frameworks about leadership from Harvard Business Review, interviews with senior executives, and their own experience in the field - all to help rising leaders stand out and have a big impact.
-
-
The specific case studies and how they applied to the leadership principles.
- By Amazon Customer on 09-01-24
By: Ron Ashkenas, and others
-
Resilience
- HBR Emotional Intelligence Series
- By: Harvard Business Review
- Narrated by: Daniel Henning, Rachel Perry
- Length: 2 hrs and 4 mins
- Unabridged
-
Overall
-
Performance
-
Story
How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This collection of articles from HBR includes "How Resilience Works", by Diane Coutu; "Resilience for the Rest of Us", by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience", by David Kopans; "Find the Coaching in Criticism", by Sheila Heen and Douglas Stone; and much more.
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Cybersecurity
- The Insights You Need from Harvard Business Review
- By: Harvard Business Review, Alex Blau, Andrew Burt, and others
- Narrated by: Jonathan Todd Ross
- Length: 2 hrs and 56 mins
- Unabridged
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Overall
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Performance
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Story
No data is completely safe. Cyberattacks on companies and individuals are on the rise and growing not only in number but also in ferocity. And while you may think your company has taken all the precautionary steps to prevent an attack, no individual, company, or country is safe. Cybersecurity can no longer be left exclusively to IT specialists. Improving and increasing data security practices and identifying suspicious activity is everyone's responsibility, from the boardroom to the break room.
By: Harvard Business Review, and others
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HBR Guide to Making Every Meeting Matter
- By: Harvard Business Review
- Narrated by: Christopher Walker
- Length: 3 hrs and 48 mins
- Unabridged
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Overall
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Performance
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Story
With input from over twenty experts combined with useful checklists, sample agendas, and follow-up memos, the HBR Guide to Making Every Meeting Matter will teach you how to set and communicate your meeting's purpose; invite the right people; prepare an achievable agenda; moderate a lively conversation; regain control of a wayward meeting; and ensure follow-through without babysitting or haranguing.
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Competitive Strategy
- Techniques for Analyzing Industries and Competitors
- By: Michael E. Porter
- Narrated by: Scott R. Pollak
- Length: 15 hrs and 31 mins
- Unabridged
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Overall
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Performance
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Story
Now nearing its 60th printing in English and translated into 19 languages, Michael E. Porter's Competitive Strategy has transformed the theory, practice, and teaching of business strategy throughout the world.
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Great Book
- By JohanAE on 12-02-19
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Unabridged
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Overall
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Performance
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Story
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.
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I love it, will hear again! gives you structure!
- By HonestBuyer on 03-13-24
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Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- By: Sheila Heen, Douglas Stone
- Narrated by: Sheila Heen, Douglas Stone
- Length: 9 hrs and 48 mins
- Unabridged
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Overall
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Performance
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Story
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
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HBR's 10 Must Reads on Managing Yourself (With Bonus Article "How Will You Measure Your Life?" by Clayton M. Christensen)
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Peter F. Drucker, Clayton M. Christensen, and others
- Narrated by: Chris Kayser
- Length: 7 hrs and 26 mins
- Unabridged
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Overall
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Performance
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Story
HBR's 10 Must Reads on Managing Yourself will inspire you to: stay engaged throughout your fifty-plus-year work life; tap into your deepest values; solicit candid feedback; replenish physical and mental energy; balance work, home, community, and self; spread positive energy throughout your organization; rebound from tough times; decrease distractibility and frenzy; and delegate and develop employees' initiative.
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Easy read, but material is shallow
- By Amazon Customer on 09-22-24
By: Harvard Business Review, and others
What listeners say about HBR Guide to Dealing with Conflict
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall
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Performance
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- David
- 07-08-24
Very informative and helpful
I will need to hear this again, but this audio book helped me during hearing it about a problem with an outside vendor.
I recommend this for everyone, it helps sort out conflicts better.
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