Keep the Change
A Clueless Tipper's Quest to Become the Guru of the Gratuity
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Narrated by:
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Dan John Miller
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By:
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Steve Dublanica
About this listen
Tipping is huge in America. Almost everyone leaves at least one tip every day. More than five million American workers depend on them, and we spend $66 billion on tips each year. And everyone recognizes that queasy feeling - in bars and restaurants, barbershops and beauty parlors, hotels and strip clubs, and everywhere else - when the check arrives or the tip jar looms. Omnipresent yet poorly understood, tipping has worked its way into almost every part of daily life.
In Keep the Change, bestselling author Steve Dublanica dives into this unexplored world, in a comical yet serious attempt to turn himself into the Guru of the Gratuity. As intrepid and irreverent as Michael Moore or A. J. Jacobs, Dublanica travels the country to meet strippers and shoeshine men, bartenders, bellhops, bathroom attendants, and many others, all in an effort to overcome his own sweaty palms when faced with those perennial questions: Should I tip? How much? Throughout, he explores why tipping has spread; he explains how differences in gender, age, ethnicity, and nationality affect our attitudes; and he reveals just what the cabdriver or deliveryman thinks of us after we’ve left a tip.
Written in the lively style that made Waiter Rant such a hit, Keep the Change is a fun and enlightening quest that will change the way we think - and tip.
©2010 Steve Dublanica (P)2010 Brilliance Audio, Inc.Listeners also enjoyed...
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Road Dog is comedian, actor, and writer, Dov Davidoff's unflinching memoir told through reflections of twelve months on the road. Davidoff travels across the country from college campuses to local theaters doing stand-up comedy and telling it like it is. He's been known to wax poetic about everything from encounters with large fake breasts, to people who have too many kids, to magnum condoms the size of CD cases. He is hilarious and relatable and will have you laughing at yourself in no time.
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dark, real, & exceptional
- By Luis F Rodriguez on 11-22-17
By: Dov Davidoff
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They Call Me Supermensch
- A Backstage Pass to the Amazing Worlds of Film, Food, and Rock'n'Roll
- By: Shep Gordon
- Narrated by: Shep Gordon
- Length: 9 hrs and 3 mins
- Unabridged
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In the course of his legendary career as a manager, an agent, and a producer, Shep Gordon has worked with and befriended some of the biggest names in the entertainment industry, from Alice Cooper to Bette Davis, Raquel Welch to Groucho Marx, Blondie to Jimi Hendrix, Sylvester Stallone to Salvador Dali, Luther Vandross to Teddy Pendergrass. He is also credited with inventing the "celebrity chef" and has worked with Nobu Matsuhisa, Emeril Lagasse, Wolfgang Puck, Roger Vergé, and many others.
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It's like he's never seen the words before
- By Joe F. on 11-01-17
By: Shep Gordon
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Lawn Boy
- By: Jonathan Evison
- Narrated by: P. J. Ochlan
- Length: 8 hrs and 28 mins
- Unabridged
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For Mike Muñoz, a young Chicano living in Washington State, life has been a whole lot of waiting for something to happen. Not too many years out of high school and still doing menial work - and just fired from his latest gig as a lawn boy on a landscaping crew - he knows that he's got to be the one to shake things up if he's ever going to change his life. But how?
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CATEGORY AND SUMMARY MISLEADING
- By Gretchen on 05-01-18
By: Jonathan Evison
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Hot Mess
- By: Emily Belden
- Narrated by: Amanda Ronconi
- Length: 13 hrs and 3 mins
- Unabridged
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Twenty-something Allie Simon is used to playing by the rules - until Chicago's most sought-after, up-and-coming culinary genius, Benji Zane, walks into her world and pulls her into his. The only thing more renowned than Benji's mouthwatering masterpieces and equally luscious good looks? His struggle with addiction and his reckless tendency to live life on the edge, no matter the havoc he wreaks along the way. But loving someone means supporting him no matter what, or so Allie tells herself.
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Just finished...
- By Joanne Cunningham on 01-08-19
By: Emily Belden
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Ghosts of Manhattan
- A Novel
- By: Douglas Brunt
- Narrated by: George Newbern
- Length: 7 hrs and 15 mins
- Unabridged
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It’s 2005. Nick Farmer is a 35-year-old bond trader with Bear Stearns clearing seven figures a year. The novelty of a work-related nightlife centering on liquor, hookers, and cocaine has long since worn thin, though Nick remains keenly addicted to his annual bonus. But the lifestyle is taking a toll on his marriage and on him.
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Great Book
- By Melvin on 06-30-15
By: Douglas Brunt
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Wanna Bet?
- A Degenerate Gambler's Guide to Living on the Edge
- By: Artie Lange
- Narrated by: Oliver Wyman
- Length: 6 hrs and 32 mins
- Unabridged
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The two-time best-selling author, comedian, actor, and radio icon explains the philosophy that has kept his existence boredom-free since the age of 13 - the love of risk. An avid sports better and frequent card player, Lange believes that the true gambler gets high not from winning, but from the chaotic unknown of betting itself. He recounts some of his favorite moments, many of which haven't involved money at all. In this candid and entertaining memoir, he looks back at the times he's wagered the intangible and priceless things in life: his health, his career, and his relationships.
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who needs Artie (to read)
- By B. Wenners on 08-24-18
By: Artie Lange
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What Doesn't Kill You
- By: Virginia DeBerry, Donna Grant
- Narrated by: Virginia DeBerry, Donna Grant
- Length: 10 hrs and 23 mins
- Unabridged
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What Doesn't Kill You is the story of how Thomasina Hodges, a.k.a. Tee, loses her job and finds herself. Tee's evolution after her sudden and unexpected outplacement, is loosely based on the stages of grief - denial, anger, bargaining, depression, acceptance, relinquishing, readjusting, and reinvesting. For Tee, losing her job is like a death, but with time, and some bumps, bruises and a new attitude, she comes out on the other side, having reassessed what's important in her life.
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Excellent story
- By Doris Greene on 04-11-24
By: Virginia DeBerry, and others
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The Winter of Frankie Machine
- By: Don Winslow
- Narrated by: Dennis Boutsikaris
- Length: 9 hrs and 7 mins
- Unabridged
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Frank Machianno is a late-middle-aged ex-surf bum who runs a bait shack on the San Diego waterfront. An affable Italian with a love of people and life, he's a stand-up businessman, devoted father, and a beloved fixture in the community. He's also a hit man - specifically, a retired hit man. Back in the day when he was one of the most feared members of the West Coast Mafia, he was known as Frankie Machine.
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Five stars straight across the board
- By Eric Taylor on 06-28-12
By: Don Winslow
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And When She Was Good
- By: Laura Lippman
- Narrated by: Linda Emond
- Length: 9 hrs and 46 mins
- Unabridged
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Heloise considers it a blessing to be a person who seldom attracts attention. In her suburb, she's just a mom, the young widow with the forgettable job, who somehow never misses a soccer game. In the state capital, she's the redheaded lobbyist with a good cause and a mediocre track record. But in discreet hotel rooms throughout the area, she's the woman of your dreams - if you can afford the hourly fee. For more than a decade, Heloise believed she was safe, managing to keep up this rigidly compartmentalized life. But her secret life is under siege. One county over, another so-called suburban madam has been found dead in her car, an apparent suicide.
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And When She Was Bad...
- By Carole T. on 08-18-12
By: Laura Lippman
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Stories I'd Tell in Bars
- By: Jen Lancaster
- Narrated by: Jen Lancaster, John Fletcher
- Length: 8 hrs and 27 mins
- Unabridged
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Unfiltered. Unapologetic. Older, but not wiser, Lancaster goes back to basics in this hilarious essay collection about everything from taking community policing classes to accidentally getting high with her waiter after a fancy dinner. These are the tales she'd tell if she met you in a bar... if she weren't too lazy to put on pants and go to a bar. Offering advice ranging from how to remain happily married to a man who refuses to blow his damn nose already to not creating An Incident at the cheese counter during an attempt at Whole30, she's you, only louder.
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self absorbed
- By D D H on 06-15-19
By: Jen Lancaster
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This Might Get a Little Heavy
- A Memoir
- By: Ralphie May, Nils Parker
- Narrated by: Oliver Wyman
- Length: 8 hrs and 36 mins
- Unabridged
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There was a time when Ralphie May was one of the biggest stand-up comedians in the country, both by ticket sales and by tonnage. While some things changed - Ralphie lost half his body weight - others did not: He will be remembered as one of the most successful comics of his time. Completed just months before his untimely passing, in This Might Get a Little Heavy, Ralphie takes listeners on a behind-the-scenes tour of his life and career, one that winds across the country, over obstacles, beyond heartbreak, and through the golden age of stand-up.
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brilliant and tragic
- By Timothy Trujillo on 08-12-18
By: Ralphie May, and others
What listeners say about Keep the Change
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Tim
- 04-16-12
Kick Backs
The author of this book used to be a waiter and wrote Waiter Rant, which is an excellent book also. As a former waiter, he is expecting to be tip every single time.
Keep the Change can be a little outrages. I personally don't feel that I should tip for every single services, like the mailman, but I also think that tipping should be given when service is needed.
For instant, I was at a high end restaurant with my caregiver and the waiter offered to give my staff a break and offered to help me with my dinner. It might been a slow night for the waiter, but I felt like he had my best interest for me and wanted to give my staff a break.
We tipped him heavily because he went out of his way to accommodate my needs.
Really good book. I just learned when you tip at Starbucks, the workers gets taxed on the tips. At the end of the day, they collect the money from the tip jar and send the tips to corporate and they will add the tip in each employee paychecks and get taxed.
I also learned the kick back system, where everyone in the service pool, gets their share of the pie.
Awesome book and it is very entertaining.
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- CK1
- 03-17-13
A fun journey, but dodges the difficult questions
Would you recommend this audiobook to a friend? If so, why?
The author's exploration of the various service economy professions is enlightening. The overall thesis of the book is tip more and accept "tip creep." This hardly makes one a tipping guru. The author doesn't address the real tipping quandaries: do you tip on takeout? buffet service? What should one tip a golf caddy? I was expecting a more balanced approach distinguishing proper tipping situations from those where tips are requested without any real work, skill or service being provided.
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- Slam Bones
- 11-23-10
Lexus Drivers Are Not Bad Tippers
Very entertaining, although Lexus drivers are Not bad tippers. It is mentioned more than a few times, evidentally 411 from a -few- Valets. Guess whos tip just shrunk!? Otherwise, it's a fun listen. YES PEOPLE ... YOU TIP THE HOUSEKEEPING STAFF!!!
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- Yari Pagani
- 08-16-16
Good information
Overall was good. Some of it was a bit repetitive and slow to make a point. Good job on the great work.
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- Andrew R Clay
- 02-18-16
What you're expecting and more
The Audible version is probably worth it for the performance alone.
Though obviously a book mostly about tipping, it's also a combination of Anthony Bordain's Parts Unknown, Michael Moore's Capitalism, and Dirty Jobs. A little heavy on blogger style, but able to give you the tools not just to know how to tip a waiter but also the more abstract principles on how to figure out how to tip in any situation.
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- Joshua Kim
- 06-10-12
'Keep the Change': Tipping and Us
Towards the end of Steve Dublanica's hilarious and information filled Keep the Change: A Clueless Tipper's Quest to Become the Guru of the Gratuity, the author provides a list of people known as "bad tippers". To my chagrin, both academics and information technology workers made the list. Does this mean that academic technology are the worst tippers on the planet?
One thing that I am sure of after reading "Keep the Change" is that all of us should become much better at tipping. Some of the surprises for me in the book are how many people depend mostly on tips to make a living. Everyone from cab drivers to furniture delivery people to hair stylists depend largely on tips to make ends meet. I had always known that restaurant people (waiters, bartenders etc.) work mostly for tips, but I had not realized that bathroom attendants, shoe shine workers, and the people at the car wash also rely on tips to such a large degree.
My biggest tipping inadequacy, one that I pledge to correct, is how I tip the people who clean hotel rooms. I've always left a twenty at the end of my stay. Turns out that hotel cleaning people in large hotels, the same hotels that we stay in during academic tech conferences, are often randomly assigned to a new room each day. So if you leave a tip at the end of your stay the person who cleaned your room each day might not get any money.
What we should be doing is leaving a daily tip, and putting it in an envelope. And the open bar at the ed tech vendor sponsored events - tip the bartender. (On that note…bartender tips are 20% of the drink cost, not a dollar per drink).
We first met Steve Dublanica in Waiter Rant, and if you enjoyed that book (I did), and are interested in the sociology and economics of service occupations, then you will enjoy 'Keep the Change'.
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2 people found this helpful
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- nerdymko
- 03-22-21
Learned a lot, but def a content warning
As a high school teacher, this is absolutely the kind of book I would want to share with my students so that they know what to do as they start to navigate adulthood, but there’s just too much unnecessary swearing and a lot of stripper and sex worker talk, so I couldn’t. That being said, it was really interesting and I feel like I personally learned a lot
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