
The 7 Laws of Viral Customer Service
Simple Steps to Increase Profits & Amplify Your Business Now
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Narrated by:
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Russell Archey
Are you ready to increase your businesses sales and your customer service reputation? The 7 Laws of Viral Customer Service will, without a doubt, enlighten you as a business owner!
Believe it or not, 68 percent of customers begin buying from a different business as a result of poor customer service. That means, if you or your employees show poor customer service, you will, more often than not, never see that customer again! Research also shows that the average business loses 15 percent of its customers each year. Why? You guessed it - poor customer service!
The good news is if you can prevent 5 percent of your customers from leaving you, you can increase your bottom-line profit by 25 to 95 percent. The author Aaron Chavez, in his third book, provides jaw-dropping research and simple common sense customer service laws that every business owner and employee should know and understand.
His "law of the crow" states that if you have to eat it, eat it early! Meaning, mistakes will happen, whether a business owner likes it or not. The key is to not lose a customer over them and to find a way to turn a negative into a positive! How do you turn a negative into a positive? The answer, explained in the audiobook, is in understanding a basic principle of human psychology!
©2018 Aaron Daniel Chavez (P)2019 Aaron Daniel ChavezListeners also enjoyed...




















They are simple and easy to implement, If you put them in to play they make a huge difference to your customers, and therefore a huge difference to your bottom line.
CREATE THE WINNING EXPERIENCE FOR YOUR CUSTOMERS
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Listener received this title free
Great tool for a business!!
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There are so many hidden gems in The 7 Laws of viral Customer Service. I present all over the country and could see many K-12 school employees, first responders,
university staffs and non profit organizations transform a business style. Aaron Chavez knocked it out of the park. Love to see him present sometime.
- DGK
Outstanding for leaders and teams
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