Showing titles in Conflict Resolution & Mediation

Viele Führungskräfte betrachten regelmäßige Mitarbeitergespräche als reine Zeitverschwendung. Dabei sind Mitarbeitergespräche eine große Chance, um ein Team zu motivieren, Feedback zu geben und Konflikte beizulegen. Doch nicht alle Führungskräfte wissen, was sie in Mitarbeitergesprächen sagen können, um besonders positiv auf die Mitarbeiter einzuwirken. Die schnellen 55 Führungstipps für Mitarbeitergespräche von Deutschlands Top Führungskräfte-Trainer Wladislaw Jachtchenko sind praxistaugliche Anleitungen für souveräne und effiziente Gespräche mit deinen Mitarbeitern.

NLP für Führungskräfte: Mit effizienter, gezielter und optimal situationsangepasster Kommunikation zu Souveränität und Erfolg in Führungspositionen. Sie wollen als Führungskraft so richtig durchstarten? Sie sind top qualifiziert, doch in Gesprächssituationen läuft nicht immer alles optimal? Und Sie möchten Kommunikation nicht als Notwendigkeit betrachten, sondern als Superkraft nutzen? Dann setzen Sie auf die Techniken des NLP – und dieses Hörbuch zeigt Ihnen, wie!

Systemische Beratung: Wie Sie mit der Erfolgsmethode der systemischen Theorie als Berater, Führungskraft oder Coach auch die komplexesten Problemlagen aufschlüsseln und das volle Potential Ihrer Klienten freisetzen – Mit Methodenkoffer der systemischen Fragen, konkreten Anwendungsanleitungen sowie anschaulichen Praxisbeispielen.

The Bad Leader is the definitive guide to understanding and solving the problems of self-deception, fear, and anger that make you a bad boss. A comprehensive manual that will teach you how to effectively deal with the most difficult situations related to the worst enemies of the leader and his leadership. You'll learn the secrets and strategies to break the endless cycle of self-deception, get rid of it, and transform yourself into the leader you've always wanted to be! Click here to buy your copy now!

Turn every “thank you,” apology, and quick reply into a loyal customer. Customer Support: From Novice to Expert is the straightforward guide for anyone who serves customers—face to face, on the phone, in live chat, or anywhere else. After ten years helping airline passengers from around the world, I learned what truly delights people: clear words, genuine empathy, and fast solutions. In this book you’ll learn to master: Communication – write and speak so customers trust you. Empathy – see the issue through the customer’s eyes. Digital Tools – choose the right platforms and ...

In the ruthless arenas of business and life, playing fair doesn't always get you to the top. "The Dirty Playbook: How to Outwit and Outmaneuver the Competition in Business and Life" is your ultimate guide to mastering the art of strategic deception and manipulation to achieve unparalleled success. This provocative and insightful book delves into the time-tested tactics used by history’s most cunning strategists, from ancient generals to modern CEOs. You'll uncover the secrets of creating illusions, spreading misinformation, and leveraging psychological manipulation to outsmart your rivals.

Vous avez du mal à exposer votre opinion ? Vous n'osez pas dire "non" à la demande d'un de vos supérieurs ? Quand une situation vous dérange, vous ravalez votre frustration sans l'exprimer à haute voix ? Sans doute est-il temps de travailler votre assertivité, c'est-à-dire votre capacité à vous affirmer dans le respect de l'autre.

A high-performing company culture can translate into happy employees, a productive and engaging work environment, and fluid communications. To help you define and create a culture that works in today's competitive world, Entrepreneur's community of small-business owners and entrepreneurs share their battle-tested strategies, hard-won advice, and secrets behind what works and what doesn't.

In Zeiten von wachsendem Leistungsdruck, Unsicherheit und komplexer Teamdynamik ist nicht Dominanz gefragt, sondern Klarheit, innere Stabilität und respektvolle Kommunikation. Dieses Buch verbindet bewährte Prinzipien der Kampfkunst mit aktuellen Erkenntnissen aus Führungspsychologie, Deeskalation und achtsamkeitsbasierter Persönlichkeitsentwicklung.

Sexual harassment training is ineffective when it ignores the problem. Current training defines sexual harassment and outlines mechanical procedures for handling it, but it does not offer a realistic look at the complex nature between sex and power. Organizations face millions in financial losses due to sexual harassment charges and litigation. Victims of sexual harassment suffer mental and emotional trauma. This can lead to lower productivity and loss of confidence in the organization or institution. Yet, sexual harassment training has often been reduced to online clicking and testing ...

In today’s fast-paced business environment, leaders often face challenges that can overwhelm the most seasoned professionals. While executive coaching can offer powerful results, it isn’t always accessible when needed. That’s when leaders can turn to Dr Katie Best. In this book, Best works through ten of the trickiest and most common leadership challenges.

Technical teams thrive on innovation, collaboration, and precision—but they’re not immune to conflict. Whether it’s architectural disputes, code review tensions, or cross-functional misalignment, workplace friction can slow projects and damage team dynamics. Navigating Conflict provides a practical, actionable framework for resolving disputes in technical environments, ensuring that professionals can turn workplace challenges into opportunities for growth. This book explores: The psychology of conflict in tech teams—why disputes arise and how to de-escalate them. Proven resolution ...

Apprenez à gérer les personnalités toxiques au travail. Des experts en stratégie d'entreprise livrent leurs conseils pour apprendre à gérer les personnalités toxiques au travail, quel que soit leur profil : paranoïaque, anxieux, narcissique, hystérique, etc. S'appuyant sur des cas concerts, ils montrent comment trouver la bonne attitude et les bonnes paroles afin de désamorcer les tensions et de rétablir des relations apaisées.

How to FIGHT Office Politics and Emerge as a Winner: A Guide to Navigate Corporate Minefields Are you exhausted from navigating the murky waters of office politics? Do you aspire to thrive in your career without compromising your values? How to FIGHT Office Politics and Emerge as a Winner is your ultimate guide to mastering corporate dynamics, fostering collaboration, and emerging victorious in even the most challenging workplace environments. This book delves deep into the psychology of workplace politics, exploring the key players, power dynamics, and the thin line between influence and ...

"'Can We All Just Get Along?' Rodney King: Courageous Communication: A Return to Civility" explores the seismic shifts that have transformed our world over the past decade. From the pandemic and the rise of authoritarianism to the proliferation of social media and a war of aggression in Europe, these events have reshaped our global landscape and altered the way we interact. The pandemic has revolutionized the workplace, swinging from remote to hybrid, and now back to in-office demands. Students have faced unprecedented disruptions, missing traditional milestones like graduations. Amidst ...

If you're a new manager who wants to know the secrets of new managers, challenges in the workplace, and being a good boss, then you're about to discover how to avoid the mistakes of being a new manager right now! In fact, if you want to know how to become a better boss, then this new kindle book - "10 Biggest Challenges of Being a New Manager" - gives you the answers to 10 important questions and challenges every a new manager faces, including: - How do I get people to work with me? - What are some things to avoid as a new manager? - How to I be friendly with people without being friends? -...

LIVING WEAPON PROTOCOL: Your Guide to Unshakable Emotional Strength Take Back Your Power Ever feel drained by toxic relationships, workplace pressure, or manipulative family dynamics? Living Weapon Protocol is your step-by-step guide to breaking free and reclaiming your emotional strength. This isn’t just another self-help book—it’s a powerful toolkit designed to help you protect your peace, set ironclad boundaries, and live with unshakable confidence.What You’ll Gain With Living Weapon Protocol, you’ll learn how to: Spot Manipulation Instantly: Recognize gaslighting, guilt trips,...

Discover valuable insights into the importance of people management in the business context with "People Management: Developing Talents and Boosting Organizations." This comprehensive and practical book offers a direct and accessible approach, covering the fundamentals and key topics of people management.

Que ce soit dans la vie de tous les jours ou dans la vie professionnelle, il existe un potentiel de conflit lorsque des personnes et des caractères différents se rencontrent. Vous arrive-t-il souvent de vous retrouver dans des situations où vous vous disputez plus longtemps à cause de petits différends ou où vous ne parvenez pas à faire valoir vos intérêts ? Cela met-il en danger vos relations avec les personnes auxquelles vous tenez ou avec lesquelles vous avez une relation de dépendance ? Vous sentez-vous moins éduqué ou moins éloquent que vos interlocuteurs après une discussion ?

In his revolutionary book, Neither Sword nor Scepter, Wilhelm Haller (1935-2004) discusses justice in our economic system and in our society. In doing so, he brings into play quite original approaches to solutions based on an almost completely forgotten idea.Known as the inventor of flexitime and as the author of several books and numerous articles on management, economics and theological topics, he saw himself as a student of Martin Büber and Hugh J. Schonfield.But he also speaks from a rich life experience as entrepreneur and founder of several social projects.This book has hitherto only...