Showing results by narrator "A.R. Thorne" in All Categories

A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.

In Game On David Bockino, a former marketing and advertising manager at ESPN turned professor of communications and sport management, provides the first overview of the evolution of the sports media industry.

Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm. The authors outline the ten foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey.

Get partnership and marriage help tested by real couples. The relationship experts behind the bestselling The Five Core Conversations for Couples put together another essential couples book for relationships. Secrets of Better Relationships shows you how real couples have made it through to the other side of real crises—together. Learn how to overcome couples communication hardships, marriage fights, and more.

Theodore Roosevelt largely is known today by stereotypes and his many accomplishments—but the full and fascinating essence of the man is fading. In this book, TR charges back! Historian Rick Marschall has collected almost five hundred quotations, descriptions, impressions, and memories of the "Most Interesting American" derived from vintage newspapers, magazines, scrapbooks, diaries, letters, and so much more. In chapters devoted to his personality as a family man, a conservationist, an intellectual, patriot, activist, and as an American TR comes alive as never before seen.

In the footsteps of Desert Solitaire, these essays by an award-winning writer and student of culture sift decades of experience backpacking and boating for a stance that questions the mainstream. More than mere tales of bravado, they offer glimpses into the heart of the places explored, with the Grand Canyon as their center of gravity. Vivid, finely crafted, shot through with humor, self-effacing while deeply opinionated, No Walk in the Park shows what it means to meet nature on nature's terms.

At the age of 53, Tony walks away from a life of journalism and into an unknown future dogged by self-doubt and financial worry. June is 48 years old then, a writer and a teacher, and over the following nine years she watches as her husband gradually changes - in interests, goals, and behavior - until Tony has a sudden fall, ending their life as they have known it.

The numerous daily decisions we make, both at work and in life, are small chances to make big impact. Understanding this—and banishing that "meh" attitude—is key to success. Written with unflinching honesty, humor, and interviews with corporate decision makers, Never Say Whatever offers a blueprint to help everyone understand why and how the choices we make, even the minor ones, are in fact pivotal to professional development and career trajectory.

What's the secret of a great comeback? And how do we boost our mental fitness to succeed in sport and life? The Comeback Quotient provides inspiration and practical advice on building mental endurance and physical stamina. When bestselling sportswriter Matt Fitzgerald went through a coronavirus-George Floyd double whammy, he realized that nobody can escape setbacks in life so we all need to be able to pull off a comeback. In training for his first triathlon since 2009 and overcoming chronic injury, Matt Fitzgerald puts his ultrarealist mental fitness training to the test.

In this provocative book, Jonathan Rothwell draws on the latest empirical evidence from across the social sciences to demonstrate how rich democracies have allowed racial politics and the interests of those at the top to subordinate justice. He looks at the rise of nationalism in Europe and the United States, revealing how this trend overlaps with racial prejudice and is related to mounting frustration with a political status quo that thrives on income inequality and inefficient markets. But economic differences are by no means inevitable.

You don't need more money, or time, or even another election cycle to bring transformational change to your community. What you need is to believe that daily microdoses of good over years and years can create a great return. Stop waiting for the big change moment and seize the good that you can do today.

Sutton Tate’s whole life just got turned upside down. Her mom is dead, leaving behind nothing but an apartment full of memories and a letter with a bucket list of things she hopes Sutton will do in the next year. The first thing on the list? Spend the summer with a great-uncle that she’s never even heard about in the tiny town of Destiny Falls, Michigan.

A train bound for a mysterious destination stops in the middle of a meadow. As the hours pass and the cause of the delay remains unknown, we meet the various passengers. There is a priest, a former president, a lonely waitress, an elderly couple, and a young orphan boy, each pondering the significance of the journey thrust upon them and what awaits them at their destination. Will they find order? Loneliness? Love?

Sutton Tate’s whole life just got turned upside down. Her mom is dead, leaving behind nothing but an apartment full of memories and a bucket list. The first thing on the list? Spend the summer with a great-uncle that she’s never even heard about in the tiny town of Destiny Falls, Michigan. She’s reluctant, but it’s just going to be a few months. She’ll work at the Mystery Cabin, the tourist trap that her uncle owns, make a bit of money, and try to connect with the last bit of family that she has left. Then she gets to Destiny Falls and it’s nothing like she expected.

Drawing from the nascent field of biophysical economics, Anthill Economics puts forth a radical new way of thinking: as 21st-century citizens, the global economy truly is our human ecosystem. It is where raw materials are sourced, goods are supplied, energy is converted, and capital is exchanged. Shouldn't it stand to reason that the same principles that affect animal ecosystems similarly apply to our - albeit more complex - human ecosystem, too? This book provides a more complete understanding of human commerce shaped by the rules of nature and laws of physics.

In the race to become multitasking superhumans, we've lost touch with the actual root of where all these valuable skills are found. This audio gives you the training you need to set yourself apart from others and to advance to the next stage in your employment, whether you are just starting out or need to reinvigorate your career. Some of the best business minds at work today identify the principles of productivity and elevating your career.

Minerva Parkinson has just received distressing news: she's dying. Though she and her husband Henry have been married for many years, their marriage has grown listless, and she therefore chooses to keep her dire prognosis to herself. With the hopes of leaving Henry with fond memories of her, she buys a houseboat to fulfill his dream of a riverboat trip, and they set off down the Missouri River. Things are looking good until they meet two strangers, a young woman named Nora and a mysterious man named Mr. Mortimer, who possesses knowledge beyond the worldly realm.

When Joseph Barkeley receives a call enlisting his services to authenticate the original draft of Bram Stoker's Dracula, he is intrigued. Ignoring the warnings from friends and family, he agrees to return to his childhood home of Romania. And hand-deliver the manuscript to a mysterious buyer. Once there Joseph discovers a truth more terrifying than he could ever have imagined. One that threatens to reignite a centuries-old family feud and bring down mankind with it. And Stoker’s manuscript holds the key to ending this fatal conflict once and for all.

Lyla Winters’s life is at a crossroads. She's bounced around from one job to another since she was 16, wanting to experience everything, but now that she's 25, her lack of a plan is a little less cute. Too bad for her, she has no idea what she wants to do with the rest of her life. She’s got a plan though. She’ll take a year off to travel and find herself. That plan goes off the road though when she gets to Destiny Falls, Michigan, and runs into some fancy SUV.

Record Mason’s whole life has been a curse, actually. At least that’s what her parents have always told her. It’s kind of a long story. She’s sick of being a problem for her family and bringing them down with her bad luck, though, so she packs up her old car and hits the road. She’s got a plan…kind of. That plan comes to a screeching halt when her car breaks down just outside of Destiny Falls, Michigan. Luckily for her, she has a friend that lives in town, and after a call to the local mechanic, she’s determined to get back on with her new life.