Sheila Heen
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Sheila Heen

Business Inspiring Workplace & Organizational Behavior
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Sheila Heen has been with the Harvard Negotiation Project for twenty years, teaching negotiation and difficult conversations at Harvard Law School and in Harvard's executive education programs. She is also CEO of Triad Consulting in Harvard Square, where she specializes in working with executive teams on issues where there is strong disagreement and emotions run high. She has worked with corporate clients on six continents, with the US White House, the Singapore Supreme Court, and with theologians with disagreements on the nature of truth and God. Visit Sheila and Doug's author page at www.stoneandheen.com, and Triad Consulting at www.triadconsultinggroup.com. Sheila's husband, John Richardson, also teaches negotiation -- down the street at MIT. He is the author of "Negotiation Analysis" with Howard Raiffa and of "Getting it Done" with Roger Fisher and Alan Sharpe. They are both schooled in negotiation daily by their three children.
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Featured Article: How to Improve Your Communication Skills


Knowing how to communicate is one of the most important life skills you can learn, but unfortunately, most of us don't ever receive formal lessons on the topic. Being a good communicator is essential to all aspects of our professional, personal, and romantic lives, so it's important to take the time to evaluate how you communicate, identify areas of improvement, and then strive to apply these lessons in your daily life.

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