In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience – without considering the impact on your staff—actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time.

Between 1987 and 1989, Alepho, Benjamin, and Benson, like tens of thousands of young boys, took flight from the massacres of Sudan's civil war. They became known as the Lost Boys. With little more than the clothes on their backs, sometimes not even that, they streamed out over Sudan in search of refuge. Their journey led them first to Ethiopia and then, driven back into Sudan, toward Kenya. They walked nearly one thousand miles, sustained only by the sheer will to live.

The workplace is a magnet for clutter and mess. Who hasn't felt drained by wasteful meetings, disorganized papers, endless emails, and unnecessary tasks? These are the modern-day hazards of working, and they can slowly drain the joy from work, limit our chances of career progress, and undermine our well-being. There is another way. In Joy at Work, best-selling author and Netflix star Marie Kondo and Rice University business professor Scott Sonenshein offer stories, studies, and strategies to help you eliminate clutter and make space for work that really matters.

In Leadershift, John C. Maxwell helps listeners make leadership changes that will positively enhance their organizational and personal growth. He does this by sharing the 11 shifts he made over the course of his long and successful leadership career. Each shift changed his trajectory and set him up for new and exciting achievements, strengthening and sustaining his leadership abilities and making him the admired leadership expert he is today.

THE STAR PRINCIPLE is a vital book for any budding entrepreneur or investor (of grand or modest means). It is also invaluable for any ambitious employee who realises the benefits of working for a Star venture—real responsibility, fast personal development, better pay, great bonuses and valuable share options.

With Mothers Who Can't Love: A Healing Guide for Daughters, Susan Forward, Ph.D., author of the smash #1 best-seller Toxic Parents, offers a powerful look at the devastating impact unloving mothers have on their daughters - and provides clear, effective techniques for overcoming that painful legacy.

In this easy-to-listen-to yet wisdom-rich manual, Robin S. Sharma offers 101 simple solutions to life's most complex problems, ranging from a little-known method for beating stress and worry to a powerful way to enjoy the journey while you create a legacy that lasts.

The earlier 3 Industrial Revolutions (3IRs) created blue collar and white-collar jobs, which required people to carry out instructions, not question authority and follow time-tested systems and processes. Now, we are in the midst of the 4th Industrial revolution (4IR), also called Industry 4.0. It is creating ‘green collar’ jobs, which need people to ‘think, reflect and act’. To develop these abilities and perform the green collar jobs efficiently, it is critical that professionals develop certain skills—the 10 new life-changing skills.

We may not realize it consciously, but negative feelings can be as toxic as physical poisons, wearing on us and causing depression, illness, and burnout. But how can we keep ourselves safe in a world too often ruled by resentment, jealousy, rage, and stress?

Many of us think that we just aren't enough. Not good enough, not pretty enough, not rich enough, and not happy enough. But just because we think something doesn't mean it's true. YOU ARE MORE THAN YOU THINK YOU ARE teaches you how to revise your belief system, fulfill your deepest dreams and desires, and create an epic, successful, and inspiring life.

Have you ever wished you could peer into someone's mind to find out what he or she is really thinking? Now you can...really. You Can Read Anyone explains, step-by-step, exactly how to tell what someone is thinking and feeling in real-life situations. It contains specific, proven psychological techniques that can be applied instantly to any person in just about any situation.

In the 7 Mindsets of Success, listeners will explore topics like embracing discomfort, healthy conflict, time management, perspective, safety nets, future self, and the intrinsic motivation behind their success. They will learn secrets and steps that are easily overlooked in business today and weigh the cost of their success to ask themselves if they are willing to do everything it takes.

In Speak with Confidence: Overcome Self-Doubt, Communicate Clearly, and Inspire Your Audience, keynote speaker, author, and executive communication coach Mike Acker delivers a practical and hands-on playbook to building the confidence you need to nail your next presentation, speech, virtual talk, or social media post. In this proven pathway to becoming a capable and confident speaker, you'll discover how to combine your identity, message, and skills into one persuasive package.

The first full-length biography of the Nobel laureate to appear in a quarter century, Mad at the World illuminates what has made the work of John Steinbeck an enduring part of the literary canon: his capacity for empathy. Angered by the plight of the Dust Bowl migrants who were starving even as they toiled to harvest California's limitless bounty and appalled by the country's refusal to recognize the humanity common to all of its citizens, Steinbeck took a stand against social injustice - paradoxically given his inherent misanthropy.

Carson McCullers was all of 23 when she published her first novel, The Heart Is a Lonely Hunter. She became an overnight literary sensation, and soon such authors as Tennessee Williams were calling her "the greatest prose writer that the South [has] produced." The Heart Is a Lonely Hunter tells an unforgettable tale of moral isolation in a small southern mill town in the 1930s.