Changing How We Think About Difficult Patients
A Guide for Physicians and Healthcare Professionals
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Narrated by:
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Susan Bennett
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By:
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Joan Naidorf
About this listen
Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, recurring problems arise in their interactions with some patients that lead physicians to label them as "difficult." Some studies indicate that physicians identify 15 percent or more of their patients as "difficult." The negative feelings that physicians have toward these patients may lead to frustration, cynicism, and burnout.
Changing How We Think about Difficult Patients uses a multi-tiered approach to bring awareness to the difficult patient conundrum, then introduces simple, actionable tools that every physician, nurse, and caregiver can use to change their mindset about the patients who challenge them. Positive thoughts lead to more positive feelings and more effective treatments and results for patients. They also lead to more satisfaction and decreased feelings of burnout in healthcare professionals.
How does this book give you an advantage?
Caring for difficult patients poses a tremendous challenge for physicians, nurses, and clinical practitioners. It may contribute significantly to feelings of burnout, including feelings of exhaustion, cynicism, and lost sense of purpose. In response, Dr. Naidorf offers a pragmatic approach to accepting patients the way they are, then provides strategies for providers to find more happiness and satisfaction in their interactions with even the most challenging patients and families.
Here are just some of the topics the author discusses in detail:
- What Makes a "Good" Patient?
- The Four Core Ethical Principals of the Clinician-Patient Relationship
- The Four Models of the Physician-Patient Relationship
- What Challenges Anybody with Illness or Injury?
- How "Good" Patients Handle the Challenges of Illness and Injury
- Six Common Reactions to Illness and Hospitalization
- On "Taking Care of the Hateful Patient"
- Standards for Education in Medical Ethics
- De-escalation Strategies
- Cultural, Structural, and Language Issues
- Types of Patients Who Tend to Challenge Us
- The Think, Feel, Act Cycle
- Recognizing Our Preconceived Thoughts
- Three Common Thought Distortions About Patients
- Asking Useful Questions
- Getting Out of the Victim Mentality
- Guiding our Thoughts Through a Common Scenario
- Show Compassion, Feel Compassion
If you're a healthcare provider or caregiver, Changing How We Think about Difficult Patients will give you the benefit of understanding your most challenging patients, and a roadmap to positively changing your mindset and actions to better deliver care and compassion for all.
©2022 American Association for Physician Leadership (P)2022 American Association for Physician LeadershipListeners also enjoyed...
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Great advice IF you decide to or must continue a relationship with someone with BPD
- By Sarah M. on 05-21-24
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Prodependence
- Moving Beyond Codependency
- By: Robert Weiss
- Narrated by: Corey Gagne
- Length: 4 hrs and 35 mins
- Unabridged
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In Prodependence, Weiss presents a research-based social and psychological understanding of human interdependence, accepting and even celebrating human interdependency in ways that are healthy and life-affirming for each person.
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Great content but horrible voice
- By Amazon Customer on 03-23-21
By: Robert Weiss
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12 Stupid Things That Mess Up Recovery
- Avoiding Relapse through Self-Awareness and Right Action
- By: Allen Berger PhD
- Narrated by: Matthew Boston
- Length: 3 hrs and 42 mins
- Unabridged
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To grow in recovery, we must grow up emotionally. This means getting honest with ourselves and facing up to the self-defeating thoughts and actions that put our sobriety at risk. Although there are as many ways to mess up recovery as there are alcoholics and addicts, some general themes exist, which include: confusing self-concern with selfishness; not making amends; using the program to try to become perfect; not getting help for relationship troubles; and believing that life should be easy. Allen Berger explores the 12 most commonly confronted beliefs and attitudes that can sabotage recovery.
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Hilarious and True...the humor helps us to earnestly reflect inward. Very powerful. Thank you!
- By Tabitha Thornhill on 10-25-24
By: Allen Berger PhD
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The Science of Stuck
- Breaking Through Inertia to Find Your Path Forward
- By: Britt Frank LSCSW
- Narrated by: Sasha Heinz, Britt Frank LSCSW
- Length: 7 hrs and 8 mins
- Unabridged
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We all experience stuckness in our lives. We feel stuck in our relationships, career paths, body struggles, addiction issues, and more. Many of us know what we need to do to move forward—but find ourselves unable to take the leap to make it happen. And then we blame and shame ourselves, and stay in a loop of self-doubt that goes nowhere. The good news is you’re not lazy, crazy, or unmotivated. In this empowering and action-oriented guide, you’ll discover why we can’t think our way forward—and how to break through what’s holding us back.
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Mental health is a physical process
- By Meagen G. on 04-18-22
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The Journey of the Heroic Parent
- Your Child's Struggle & The Road Home
- By: Brad M. Reedy Ph.D.
- Narrated by: Tom Parks
- Length: 8 hrs and 20 mins
- Unabridged
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When a child is hurting, it can be the most painful challenge a parent will face. With compassion and perspective, Dr. Brad Reedy offers hope and wisdom for children who struggle and the parents who love them. The Journey of the Heroic Parent will take you on a journey to a happier, healthier relationship with your struggling child - and yourself. Through lessons learned, mother, father, and child will achieve greater understanding, love, and humanity - no matter what the outcome.
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Loved it! Will read over again and again!
- By wooplicity on 06-21-15
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Peace, Love & Healing
- Bodymind Communication & the Path to Self-Healing: An Exploration
- By: Bernie S. Siegel
- Narrated by: Bernie S. Siegel
- Length: 2 hrs and 56 mins
- Unabridged
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A classic of patient empowerment, Peace, Love & Healing offered the revolutionary message that we have an innate ability to heal ourselves. Now proven by numerous scientific studies, the connection between our minds and our bodies has been increasingly accepted as fact throughout the mainstream medical community. In a new introduction, Dr. Bernie Siegel highlights current research on the relationships among consciousness, psychosocial factors, attitude, and immune function.
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horrible horrible
- By Honestly on 02-09-15
By: Bernie S. Siegel
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Rewire
- Change Your Brain to Break Bad Habits, Overcome Addictions, Conquer Self-Destructive Behavior
- By: Richard O'Connor Ph.D.
- Narrated by: Fred Stella
- Length: 10 hrs and 18 mins
- Unabridged
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We humans tend to get in our own way time and time again - whether it comes to not speaking up for ourselves, going back to bad romantic partners, our umpteenth diet, or engaging in any of a range of bad habits we just can’t seem to shake. In Rewire, renowned psychotherapist Richard O’Connor, PhD, reveals why our bad habits die so hard. We have two brains - one a thoughtful, conscious, deliberative self, and the other an automatic self that does most of the work without our attention.
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Meh
- By Grateful on 12-31-14
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Too Soon Old, Too Late Smart
- 30 True Things You Need to Know Now
- By: Gordon Livingston
- Narrated by: James Jenner
- Length: 4 hrs and 35 mins
- Unabridged
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Full of things we may know but have not articulated to ourselves, Too Soon Old, Too Late Smart is a gentle and generous alternative to the trial-and-error learning that makes wisdom such an expensive commodity. For everyone who feels a sense of urgency that the clock ticks and still we aren't the person we'd like to be, it offers solace, guidance, and hope.
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This guy is a straight shooter
- By Julia on 11-13-05
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Getting Past Your Past
- Take Control of Your Life With Self-Help Techniques from EMDR Therapy
- By: Francine Shapiro
- Narrated by: Karen White
- Length: 12 hrs and 2 mins
- Unabridged
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Whether we've experienced small setbacks or major traumas, we are all influenced by memories and experiences we may not remember or don't fully understand. Getting Past Your Past offers practical procedures that demystify the human condition and empower listeners looking to achieve real change. An easy conversational style, humor, and fascinating real life stories make it simple to understand the brain science behind why we get stuck in various ways and what we can about it.
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NOT ENOUGH ON SOLUTIONS
- By MZHOLLAND on 08-20-12
By: Francine Shapiro
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Constructive Living
- By: David Reynolds
- Narrated by: David Reynolds
- Length: 4 hrs and 23 mins
- Unabridged
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Constructive Living combines two of the most popular forms of therapy in Japan into one profoundly effective approach that will not only enhance your productivity but also bring a flexible, responsive mind - a Zenlike tranquility - a to your personal and professional lives. Discover the life-changing potential of Morita therapy (based on taking right action in the moment) and Naikan therapy (a way to cultivate your awareness of how the world supports you) in three information-packed sessions.
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Insightfully Practical and Realistic
- By Paul Fears on 02-08-16
By: David Reynolds
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Counterclockwise
- Mindful Health and the Power of Possibility
- By: Ellen J. Langer
- Narrated by: Sandra Burr
- Length: 7 hrs and 10 mins
- Unabridged
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If we could turn back the clock psychologically, could we also turn it back physically? For more than 30 years, award-winning social psychologist Ellen Langer has studied this provocative question, and now has a conclusive answer: opening our minds to what's possible, instead of clinging to accepted notions about what's not, can lead to better health at any age.
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Surprisingly disappointing
- By Stephen on 06-23-09
By: Ellen J. Langer
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Surviving and Thriving with an Invisible Chronic Illness
- How to Stay Sane and Live One Step Ahead of Your Symptoms
- By: Ilana Jacqueline
- Narrated by: Lori Prince
- Length: 5 hrs and 14 mins
- Unabridged
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Do you live with a chronic, debilitating, yet invisible condition? You may feel isolated, out of step, judged, lonely, or misunderstood - and that's on top of dealing with your actual illness. Take heart. You are not alone, although sometimes it can feel that way. Written by a blogger who suffers from an invisible chronic illness, Surviving and Thriving with an Invisible Chronic Illness offers peer-to-peer support to help you stay sane, be your own advocate, and get back to living your life. This compelling guide is written for anyone suffering with an illness no one can see.
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Great Reference Guide!
- By Heather D on 03-21-18
By: Ilana Jacqueline
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Overcoming Harm OCD
- Mindfulness and CBT Tools for Coping with Unwanted Violent Thoughts
- By: Jon Hershfield MFT, Jonathan Grayson - foreword
- Narrated by: Sara K. Sheckells
- Length: 5 hrs and 59 mins
- Unabridged
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People with harm OCD - a form of obsessive-compulsive disorder (OCD) - suffer from violent, unwanted thoughts and a crippling fear of harming others. They may also resist seeking treatment for fear of being judged. In Overcoming Harm OCD, psychotherapist and OCD expert Jon Hershfield offers powerful cognitive behavioral therapy (CBT) and mindfulness tools to help listeners break the endless cycle of pain and self-doubt caused by their disorder, and overcome their most debilitating symptoms.
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Ok
- By Anonymous User on 09-18-22
By: Jon Hershfield MFT, and others
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The Power of Negative Thinking
- And How It Can Be a Powerful Route to Joy, Success and Satisfaction
- By: Oliver Burkeman
- Narrated by: Oliver Burkeman
- Length: 1 hr and 35 mins
- Unabridged
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Oliver Burkeman explores why people are often more successful - as are organisations, armies and governments - when they focus on reasons they are likely to fail; asks where happiness comes from, and whether we look for it in the wrong places; explores a phenomenon that has come to be called 'fungineering' – attempts to boost happiness in the workplace; and confronts what many of us see as the most negative of all experiences: death.
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Perfect Follow-up to "Addicted to Busy"
- By Andrew Lenards on 07-23-19
By: Oliver Burkeman
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How to Make Good Things Happen
- Know Your Brain, Enhance Your Life
- By: Marian Rojas Estapé
- Narrated by: Marisol Ramirez
- Length: 7 hrs and 54 mins
- Unabridged
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An empowering journey through the mechanisms of the mind from one of the world’s leading mental health experts.
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it's just ok
- By Serafin Zuniga on 01-18-24