How can we apply technology to drive business value? For years we've been told that the performance of software delivery teams doesn't matter - that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance - and what drives it - using rigorous statistical methods.

Persuasion is a seductive and elusive skill to master, and one that comes with tremendous power. Who wouldn't want to be able to talk anyone into doing anything they want? Well, there's good news about that: Persuasion is something you can learn with the help of this book! The tips, tricks, and techniques in this guide will serve as the perfect introduction to persuasion and then you can start influencing everyone around you and exerting your new powers.

Becoming Bulletproof means transforming yourself into a stronger, more confident, and more powerful person. Evy Poumpouras - former Secret Service agent to three presidents and one of only five women to receive the Medal of Valor - demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence situations, and prepare for the unexpected. When you have become bulletproof, you are your best, most courageous, and most powerful version of you.

Ernest Enabulele, a renowned human resource management expert and author, brings his more than eight years’ experience in preparing candidates for various interview scenarios to his new interview preparation guide.

Nonverbal communication skills such as mirroring, listening, and small talk are just a few topics we will cover in this elaborate book. These topics as well as other ones, such as flirting, job interviews, and socializing, are the basis for the broader concept of body language. To top it all off, the audiobook will list a number of tips to reduce social anxiety - something we all suffer from in some small degree and some more than others.

Grasping the fundamentals of interviewing skills is crucial for anyone experiencing the formal interview process. Not knowing what to expect, not knowing the basics of what you should and should not do, and not knowing what will make you a more attractive job candidate can all be the "kiss of death" as far your chances of obtaining that position. Therefore, do not enter an interview unprepared with little knowledge. Be one of the few applicants who educate yourself, insuring that you will acquire the Interviewing Edge.

If you’re not getting the respect, the money, or the opportunities you deserve, it’s time to tap into the power of communication. Whether you’re an introvert or extrovert, these tips will help you master your people skills and rapidly advance your career. And if you’re already a decent communicator, this book will skyrocket your life to the next level. Armed with the right knowledge and techniques, anyone can improve their communication skills, make their work life easier, and fast-track their success.

Social Engineering: The Science of Human Hacking reveals the craftier side of the hacker's repertoire - why hack into something when you could just ask for access? Undetectable by firewalls and antivirus software, social engineering relies on human fault to gain access to sensitive spaces; in this book, renowned expert Christopher Hadnagy explains the most commonly used techniques that fool even the most robust security personnel and reveals how these techniques have been used in the past.

The Way We Work is full of practical advice and information for understanding how our natural, inborn learning strengths can make a world of difference when it comes to the way we perceive and interact with others. You'll find ideas for maximum productivity, job satisfaction, and better work place relationships.

Why is it that some people have all the elements of success - education, skills, integrity, motivation - but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and nonverbal signals - in poker terms, "tells" - in business, to assess and influence others.

Whether you're a financial services expert or novice, you understand the business. You've worked hard to gain your product knowledge. You study industry trends. But do you know how to talk to clients so they'll listen? The How to Master the Art of Selling Financial Services live audio seminar shows you how to gain the trust of others quickly and get them to like you, take your advice, and become long-term clients, which is the foundation for every successful business.

Do you need to find people and set appointments to be successful in sales, relationships, and life? Are you stuck? This book will get you going - prospecting and setting appointments with confidence and commitment. Barry Andruschak was an ineffective, introverted newcomer to sales until he discovered the techniques in Prospecting and Setting Appointments Made Easy and built a remarkably successful career.

Congratulations on being called back for a job interview. That’s really amazing, you are on your way to landing your coveted job. However, you shouldn’t get it twisted; despite being called back for the interview, you are still a mile away from getting into that seat the next Monday morning. Just about 10 brilliant persons like yourself (maybe more brilliant) are vying for that same position. You don’t need to be scared though, your CV has gotten you this far. From on here forward, may the best candidate get the job.

Women drive 80 percent of consumer spending. The most powerful determining factor for how we see the world is gender. In today's business market, women hold buying power of $4.4 trillion in the United States alone. Mastering the skills to tap into the world's largest buying segment will give you the competitive advantage you need. In this audiobook, Dawn Jones shares seven techniques for bridging the gap and capturing more business.

Would you like to learn how to negotiate with anyone, in any situation? Would you like to improve your influence, respect, assertiveness, conversation skills, and confidence? Master the art of negotiating with easy-to-follow steps and real-life examples in this best-selling guide by Natasha Baker and James Fisher.