
Hug Your Customers
The Proven Way to Personalize Sales and Achieve Astounding Results
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Narrated by:
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Jack Mitchell
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By:
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Jack Mitchell
Revised and updated for the first time since original publication! Here is the 200,000-copy staple, praised by Warren Buffett as "a gem...I wish everyone at Berkshire would follow [Jack Mitchell's] advice - we would own the world".
If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business best seller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. It's that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in today's challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success.
©2003 Jack Mitchell (P)2015 Hachette AudioListeners also enjoyed...




















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Amazing!!
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Inspirational!
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Excelent focus in retail service<br />And personalized
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Would you consider the audio edition of Hug Your Customers to be better than the print version?
No. Narrator's voice was raspy and hard to listen to for any length of time. Good enthusiasm tho.What did you like best about this story?
Very practical advice. Terrific real-life stories to elaborate on main points.How could the performance have been better?
Different narrator.Did you have an extreme reaction to this book? Did it make you laugh or cry?
Not really.Any additional comments?
Probably could have been a tad shorter. The content began repeating itself toward the end.Good basic advice
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business person guide to success
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Sales 101
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Wonderful
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great book thoroughly enjoyed it
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Best book for business
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Must read for any business owner - and their teams!
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