The Customer Is Always Wrong Audiobook By Scott Seiss cover art

The Customer Is Always Wrong

An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy) - The Perfect Funny Christmas Gift for Retail, Service, or Office Workers

Preview

Try for $0.00
Prime logo Prime members: New to Audible?
Get 2 free audiobooks during trial.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 30 days. Cancel anytime.

The Customer Is Always Wrong

By: Scott Seiss
Narrated by: Scott Seiss
Try for $0.00

$14.95/month after 30 days. Cancel anytime.

Buy for $15.29

Buy for $15.29

Confirm purchase
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.
Cancel

About this listen

Read by the author.

Customers want you to magically produce something from the back room. Bosses schedule you on your day off. Corporate policies are mandated that make zero practical sense. Sound familiar?

If you've ever worked in customer service (or any job, really), you know that everyone else—the customer, the boss, the company—is always right, and never the employee. Well, lucky for you, the "Angry Retail Guy" is more furious—and funnier—than ever in this hilariously unhinged guide to all the things we wish we could say out loud at work . . . without getting fired. In The Customer Is Always Wrong, you'll laugh (and maybe cry) at this rant-filled, illustrated attack on all the frustrating things that suck about work.

Expanding on the ire-filled, laugh-out-loud viral videos that have made him a (whispered) workplace name, Scott Seiss joyfully eviscerates not only overbearing customers but every annoying aspect of work like purposeless job interview questions, debatable brand values, and the walking human trainwrecks that are our bosses. Scott guides you all the way from first applying to the job, to inevitably gritting your teeth and smiling on your last day when that one manager you despise says, “Come back and visit us!”

The Customer Is Always Wrong is for anyone who:

  • Is tired of their "raise" being as close as scientifically possible to 0 percent
  • Wants to tell their boss that not even the self-checkout machines want to work here
  • Is prepared to tell the next customer who asks to see the manager that the manager has no idea what's going on either
  • Calls in sick whenever their PTO request is denied
  • Believes entering a store five minutes before it closes should be illegal
  • Explains, on a weekly basis, why someone can't use a coupon that expired 17 years ago
  • Is physically repulsed by the phrase, "At this company, we're a family. . . ."

This tongue-in-cheek commiseration for workers will make you laugh out loud at the things that drive you crazy in the workplace. With Scott's signature rants, funny anecdotes, and absurd musings, this book celebrates and empowers underpaid and overworked employees with an uproarious ode to what we really think about our jobs and the customers that come with them (except the ones who listen to this book, of course).

Comics and graphics can be found in the audiobook companion PDF download.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2024 Scott Seiss (P)2024 Harper Celebrate
Career Success Performing Arts Funny Boss Witty Feel-Good Employment
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about The Customer Is Always Wrong

Average customer ratings
Overall
  • 5 out of 5 stars
  • 5 Stars
    61
  • 4 Stars
    5
  • 3 Stars
    0
  • 2 Stars
    2
  • 1 Stars
    1
Performance
  • 5 out of 5 stars
  • 5 Stars
    62
  • 4 Stars
    2
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    1
Story
  • 5 out of 5 stars
  • 5 Stars
    57
  • 4 Stars
    7
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Stars
    1

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    4 out of 5 stars

He spoke the truth ,,,,

Nothing at all,,, I’m waiting for the next book. This book was great to listen to and had valid points. Keep doing what your doing because you are funny

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Whoa. Very funny.

Hey this book is worth it! The comedy is great and on point. The performance is excellent and way better than you’d expect for a first time narrator. I think this book is the perfect palette cleanser after a series.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

HILARIOUS

Omg this is the funniest thing I have ever heard this guy knows the soul of every single person who's ever worked with the public

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Absolutely hilarious

One of the funniest books I have ever read. Be careful listening while driving I almost it a tree. Great job, Scott!

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    4 out of 5 stars

Good and funny

This is a great audiobook with a lot of good responses to vicious comments or actions we take for no good reason. It’s a great read that is short and simple.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Truth at the workplace

This was such a fun audio book. I love how the book is organized and glad Scott was the reader.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

I think retail chains should sell this.

I think everybody that jas ever worked a job can relate to this. These are just extra words to meet the 15-word minimum

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

The accuracy is on point.

If you’ve ever had a job doing anything that involved dealing with a customer, this book is 100% for you.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

How we all really feel

Super funny, expressing how we all really feel lol. Had a great laugh and enjoyed it so much .

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

LMAO

great book great book great book great book great book great book good book good book and awesome audio from Scott

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!