The Heart of Change
Real-Life Stories of How People Change Their Organizations
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Narrated by:
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Oliver Wyman
About this listen
Now, Kotter and co-author Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?
Based on interviews within over 100 organizations in the midst of large-scale change, The Heart of Change delivers the simple yet provocative answer to this question, forever altering the way organizations and individuals approach change. While most companies believe change happens by making people think differently, Kotter and Cohen say the key lies in making them feel differently. They introduce a new dynamic - "see-feel-change" - that fuels action by showing people potent reasons for change that spark their emotions.
Organized around the revolutionary eight-step change process introduced in Leading Change, this story-driven book shows how the best change leaders use not just reports or analysis, but gloves, video cameras, airplanes, office design, and other concrete elements to impel people toward positive action. The authors reveal how this appeal to the heart - over the mind - motivates people to overcome even daunting obstacles to change and produce breathtaking results.
For individuals in every walk of life and companies in every stage of change, this compact, no-nonsense book captures the heart - and the how - of successful change.
©2002 John P. Kotter and Deliotte Consulting LLC (P)2008 Macmillan AudioListeners also enjoyed...
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Listening is harder than it looks - but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help you become an active listener, able to shape and focus any conversation.
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Necessary Endings
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While endings are a natural part of business and life, we often experience them with a sense of hesitation, sadness, resignation, or regret. But consultant, psychologist, and bestselling author Dr. Henry Cloud sees endings differently. He argues that our personal and professional lives can only improve to the degree that we can see endings as a necessary and strategic step to something better.
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A Good One
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Good Business Book on Teams
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Decorated Navy SEAL and successful businessman Brent Gleeson shares his revolutionary approach to navigating and leading change in the workplace - with a foreword by New York Times best-selling author Mark Owen. Inspired by his time as a Navy SEAL and building successful organizations in the business world, Brent Gleeson has created a revolutionary approach for today's existing and emerging business leaders and managers to improve their ability to successfully navigate organizational change.
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Excellent Book for any Leader.
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They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
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Content is dated
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Yes, And
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The Title is all you learn from the book
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A Much Better Read
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Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
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Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed best seller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind - that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie.
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You believe in a good idea. You know it could make a crucial difference for you, your organization, your community. You present it, hoping for enthusiastic support. Instead, you get confounding questions, inane comments, and verbal bullets. Before you know what’s hit you, your idea is dead, shot down. It doesn’t have to be this way, say John Kotter and Lorne Whitehead. In Buy-In, they reveal how to protect good ideas and win the support needed to deliver valuable results.
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What listeners say about The Heart of Change
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall
- Paul
- 08-17-08
Shame about the narration
I was really looking forward to hearing Kotter's latest offering and was not disappointed. The first hand case studies were illuminating and inspiring, it's a shame therefore that different voices were not employed in telling them. I found the use of only one narrator spoilt the impact of the content, I found myself nodding off now and then and/or having to rewind to ensure the point being made stayed with me.
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5 people found this helpful
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Overall
- T. Baysden
- 02-28-10
Great book
I really enjoyed the content of this book, but would have enjoyed it much better with different narration. It's not bad, it's just not right for this book.
Still the information is very good and illustrates the differing methods used in varying situations to effect change.
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- CR
- 01-15-16
Narration is really not that bad; content is good
This book lays out Kotter's 8-step change process; (paraphrased)
1) Create a Sense of Urgency
2) Build a Strong Core Team
3) Create a Vision
4) Communicate the Vision / Get Buy-In
5) Enable / Empower / Remove Obstacles
6) Create Short-Term Wins
7) Sustain the Effort / Don't Declare Victory Too Soon
8) Make the Change Part of the Culture to Make it Stick
He leverages some pretty helpful real-life stories to illustrate effective versus ineffective change management. The stories are fairly memorable and still effective in making the point despite being a little dated at this point.
The narration is fine. I guess many reviewers think it should be read more like a story with different voices, but as a business text that was relating stories (not trying to immerse the reader in a fantasy world like a business fable), I didn't find the narration off putting at all.
Overall, I recommend the book if you are in a leadership position. The advice is simple and solid. Of course it's not adhered to nearly enough, even when you know that you SHOULD follow this guidance.
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3 people found this helpful
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- Perry Lee Cua
- 06-19-16
interesting book
As a manager, it shows and remind me another perspective of the organization. I enjoyed it as it is accompanied by the book. worth reading it
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- Charles
- 06-17-17
great
really enjoyed the thorough insight and looking forward to learn more about the authors works
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- Natascha Pedersen
- 06-14-22
Great “visualization” on getting people onboard
Not everyone reacts equally to facts and figures - this book gives a guideline on how to get people onboard with their feelings.
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1 person found this helpful
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- Iosif
- 08-16-17
Sections Missing
Any additional comments?
The audible book seems to be missing sections, there are quite a few instances where the sentence is cut off and a brand new one with a different topic starts. I am not sure what happened in the editing process.
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- James P. Evans
- 12-15-10
Good and to the point
A good book that will help you understand how to affect change in an organization. For class I had to read this book and it did a very good job of breaking down all the stages of creating change. It is a good book for any manager to read. It will help you understand how things work or dont work.
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1 person found this helpful
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- Philips Adeniyi
- 03-05-15
Insightful
An in depth look into the human side of organisational change using real life stories to support the narrative
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1 person found this helpful
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- RPQ
- 08-24-15
Leaders.
Narration was good. It's amazing as to how much sounds like common sense however so many leaders get it wrong.
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