The Little Big Things
163 Ways to Pursue EXCELLENCE
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Narrated by:
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Tom Peters
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By:
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Tom Peters
About this listen
"Years ago, I wrote about a retail store in the Palo Alto environs—a good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine—from retailers to bankers to plumbing-supply-house owners—have come up to remind me, sometimes 15 or 20 years later, of 'the two-cent candy story', and to tell me how it had a sizable impact on how they did business, metaphorically and in fact.
"Well, the Two-Cent Candy Phenomenon has struck again—with oomph and in the most unlikely of places.
"For years, Singapore's 'brand" has more or less been Southeast Asia's 'place that works'....But as 'the rest' in the geographic neighborhood closed the efficiency gap, and China continued to rise-race-soar, Singapore decided a couple of years ago to 'rebrand' itself as not only a place that works but also as an exciting, 'with it' city.
"Singapore's fabled operating efficiency starts, as indeed it should, at ports of entry—the airport being a prime example. From immigration to baggage claim to transportation downtown, the services are unmatched anywhere in the world for speed and efficiency:
- The entry form was a marvel of simplicity.
- The lines were short, very short, with more than adequate staffing.
- The process was simple and unobtrusive.
- The immigration officer could have easily gotten work at Starbucks; she was all smiles and courtesy.
- And Yes! Yes There was a little candy jar at each Immigration portal!
"Operationalizing: Make 'two-centing it' part and parcel of 'the way we do business around here'."
--Tom Peters
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The Mackay MBA of Selling in The Real World
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Harvey Mackay is a legend - his bestsellers Swim with the Sharks Without Being Eaten Alive and Beware the Naked Man Who Offers You His Shirt were named by the New York Times as two of the most inspirational business books of all time. Now he’s back with the sum total of decades of sales know-how - teaching go-getters how to make the sale and hit the numbers, day in and day out. His advice is rooted in road-tested, real-world experiences and include tips on the Web, LinkedIn, and Facebook. The human touch is still the most important tool a salesperson has.
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Empty rah-rah
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After meeting chef Alice Waters at her legendary restaurant, Chez Panisse, Sydney Finkelstein got to thinking about the dozens of chefs who had come from her establishment to open their own restaurants and gain notoriety as some of the country's most creative culinary figures. Waters, he found, had spawned a family tree of geniuses. Could this pattern exist in other industries?
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Interesting, but not helpful
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First, Break All the Rules
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They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
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Content is dated
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The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
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Goldsmith implores listeners to avoid the Great Western Disease of “I’ll be happy when. . . .” He offers practical advice and exercises aimed at helping us shed the obstacles, especially the failures of imagination, that prevent us from creating our own fulfilling lives. With this book as their guide, listeners can close the gap between what they plan to achieve and what they actually get done—and avoid the trap of existential regret, the kind that reroutes destinies and persecutes our memories.
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Brilliant Book 💛
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The Power of People Skills
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People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
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great listen
- By RB Player on 03-30-18
By: Trevor Throness
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Business Secrets of the Trappist Monks
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In addition to his work as an entrepreneur, corporate executive, and consultant, for the last 16 years August Turak worked alongside the Trappist monks of Mepkin Abbey, watching firsthand as they undertook new enterprises and sustained an incredibly successful business practice. Service and selflessness are at the heart of this 1,500-year-old monastic tradition’s remarkable business success, an ancient though immensely relevant economic model that preserves what is positive and productive about capitalism while transcending its ethical limitations and internal contradictions.
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Succeed in Business without Losing your Soul
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Your First Year in Network Marketing
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Network marketing is one of the fastest-growing career opportunities in the United States. Millions of people just like you have abandoned dead-end jobs for the chance to achieve the dream of growing their own businesses. What many of them find, however, is that the first year in network marketing is often the most challenging---and, for some, the most discouraging.
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My first year
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Yes, And
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The Second City has launched the careers of celebrated comic performers such as Tina Fey and Stephen Colbert and produced award-winning content. But it's the actual improvisational process developed and honed over the years by The Second City that has become its legacy. Players master an ability to cocreate in ensembles using philosophies that celebrate a "yes, and" approach.
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The Title is all you learn from the book
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What listeners say about The Little Big Things
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall
- Steve
- 05-07-10
Good, but not Tom's best
Peters is an excellent reader of his own stuff, very engaging. There is a lot of good stuff here, some fluffy stuff. Not Peters' best, but still better than most business/personal improvement books. Worth your time.
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2 people found this helpful
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Overall
- Scott Simmonds
- 05-29-10
One of the years best biz books
Great content. Great ideas. Thought provoking. Great narration.
Well done, Mr Peters.
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- Danielle
- 04-30-13
Brash but brilliant
Only Tom could get away with the information in the way he communicates it. Compelling and totally on the money.
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- kiwi.relichunter
- 07-30-12
Fantastic
Where does The Little Big Things rank among all the audiobooks you’ve listened to so far?
Great in car listening, each key point is salient and briefly expanded with stories that bring context to these ideas.
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- Albert
- 09-19-12
The Art of Business
Would you listen to The Little Big Things again? Why?
The way this book is laid out it is best suited as a reference. They are individual essays on the art of business from sage advice to a world vision of how to treat the world and yourself.
What did you like best about this story?
I like Peters' style. Since he is also the speaker the text carries with it the sense of a one-on-one conversation with you.
What about Tom Peters’s performance did you like?
It's lively. He is passionate about what he thinks is important.
Did you have an extreme reaction to this book? Did it make you laugh or cry?
My reaction made me more intense and gave me a different perception on what I do. I am a professional actor. Much of his advice applies to me as it would to an air conditioner salesman. He asks for a clear-eyed look at yourself and urges you to take action. That appeals to me. How do I carry out my business? What's my story? All of this is valuable.
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Performance
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- Donald W. McCoy
- 12-13-15
Excellence!
Would you recommend this audiobook to a friend? If so, why?
Yes. I believe that this book's focus is on achieving Excellence through the practice of a little effort goes a long way.
What did you like best about this story?
This was my second book on professional development. So, for me, this book changed my attitude and outlook on what my responsibilities should be as an employee. If I want to move up in any company, it starts with me, and my focus on excellence.
Which scene was your favorite?
Anything on the topic of, MBWA - Manage By Wandering Around.
If you were to make a film of this book, what would the tag line be?
Excellence is in you, all you have to do is want it.
Any additional comments?
I am not in management. These ideas have inspired an attitude change in me. My job is not just a job, but an opportunity to be Excellent. I want to do more. Tom's ideas have helped me transform my work ethic completely.
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- Douglas Scroggs
- 02-11-12
endless
Would you recommend this audiobook to a friend? If so, why?
yes, so they can see thru the so called guru's of the world
What other book might you compare The Little Big Things to and why?
the origin of feces
What about Tom Peters???s performance did you like?
witty, bombastic ,
Was this a book you wanted to listen to all in one sitting?
yes
Any additional comments?
his mastery of the american scene shows forth in full view, when at great length and with frequent repetition he extols the greatness of our beloved leader, barrack obama, with our nation in shambles and millions out of work , and the printing presses running at full steam this author should be required reading by all business leaders, in red china...
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Overall
- Robert
- 04-12-10
good read.. too much soapbox..
The concept and basic info from this book is captivating and useful - although I could do without the overused gimmicks like " the three things you need to know are LISTEN LISTEN and LISTEN" - and goofball comments about business lessons I could learn from Barack Obama -
A decent book, but one better served in paperback vs. audio since these chapters would be easier to digest little by little..
A decent book, but one better served in paperback vs audio since these chapters would be easier to digest little by little..
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15 people found this helpful
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- Jill Davis
- 02-02-22
Well worth the listen …
Tom Peters still has it 20 years later!
Succinct. Insightful. Convicting. Helpful.
Giving it to my team
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- Leo E. Hickman
- 07-13-21
One of best!
If I was in a fox hole or stuck on a sinking ship, the one person I would want with me is Tom! His advice can be scary, but I can guarantee it will work.
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