-
The Simple Truths of Service
- Inspired by Johnny the Bagger
- Narrated by: Don Hagen, Rose Itzcovitz
- Length: 38 mins
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Publisher's summary
If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store.
Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.
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… by micromanaging
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Classic example of an expert who can't teach
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- By: Mark Sanborn, Margaret Kelly - foreword
- Narrated by: Stephen Bel Davies
- Length: 4 hrs and 40 mins
- Unabridged
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Nine years ago, best-selling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies - even, cities - were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more.
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Excellent extension of The Fred Factor
- By Mike Henry Sr. on 02-07-15
By: Mark Sanborn, and others
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The Power of Who
- You Already Know Everyone You Need To Know
- By: Bob Beaudine
- Narrated by: Bob Beaudine
- Length: 5 hrs and 3 mins
- Unabridged
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Do you know that key relationships have been specifically placed to help you in ways you never imagined? Do you realize there are special people who are not just happenstance acquaintances but strategic relationships to help you find the life of your dream? Have you missed the simplicity behind this mysterious thing called DESTINY? Perhaps the real problem of finding your dream isn't about who you don't know, but whom you've neglected.
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A silly treatment of a serious topic
- By Gare&Sophia on 12-04-12
By: Bob Beaudine
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Crossing Over
- By: John Edward
- Narrated by: John Edward
- Length: 4 hrs and 45 mins
- Abridged
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In Crossing Over, John brings his listeners with him on the extraordinary journey that has been his life since his New York Times best seller One Last Time was published in 1998. In the style of his TV show and personal appearances (poignant, funny, and remarkably candid) John deals head-on with the controversial issues he has confronted on his voyage as a psychic medium. Listeners might be surprised to learn that it hasn't always been smooth sailing.
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Intriguing and entertaining
- By Betty on 05-10-09
By: John Edward
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Chicken Soup for Entrepreneur's Soul: Advice and Inspiration for Fulfilling Dreams
- By: Jack Canfield, Mark Victor Hansen
- Narrated by: Alan Robertson
- Length: 8 hrs and 21 mins
- Unabridged
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Chicken Soup for the Entrepreneur's Soul is a compilation of short stories from entrepreneurs, both large and small, who share their experiences of success, failure and courage, with a little helpful advice mixed in. Many of these stories, told for the first time here, will enlighten you to new methods of entrepreneurship or simply help you believe in the possibilities of getting started.
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Great!
- By Anonymous User on 03-01-20
By: Jack Canfield, and others
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Once Upon a Town
- The Miracle of the North Platte Canteen
- By: Bob Greene
- Narrated by: Fritz Weaver
- Length: 6 hrs and 5 mins
- Unabridged
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During World War II, American soldiers from every city and walk of life rolled through North Platte, Nebraska, on troop trains, en route to Europe and the Pacific. The tiny town transformed its modest railroad depot into the North Platte Canteen, a place where soldiers could enjoy coffee, music, home-cooked food, magazines, and friendly conversation during a stopover that lasted only a few minutes.
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Long Tale of a Truly Inspiring Short Tale
- By Suzy on 02-25-11
By: Bob Greene
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The Power of Nice
- How to Conquer the Business World with Kindness
- By: Linda Kaplan Thaler, Robin Koval
- Narrated by: Linda Kaplan Thaler, Robin Koval
- Length: 2 hrs and 58 mins
- Unabridged
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Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. While so many companies encourage a dog-eat-dog mentality, The Kaplan Thaler Group has succeeded through chocolate and flowers.
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For selected audiences
- By Coach Brock on 10-15-07
By: Linda Kaplan Thaler, and others
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100 Ways to Create Wealth
- By: Sam Beckford, Steve Chandler
- Narrated by: Steve Chandler
- Length: 8 hrs and 36 mins
- Unabridged
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These 100 eye-opening ways to create wealth are drawn from the author's successful careers, with many touching personal stories as well as stories and examples from the hundreds of clients these master coaches have advised. This book is chock full of ways to make money, deepen life's pleasure, increase personal wage-earning power, and start fresh entrepreneurial ideas right at home.
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A MUST HAVE!
- By Thomas on 10-31-08
By: Sam Beckford, and others
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- By: Robert Spector, breAnne O. Reeves
- Narrated by: Eric Pollins
- Length: 6 hrs and 14 mins
- Unabridged
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In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization - in any industry - in every corner of the world.
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Inspiring
- By Carrie Brinton on 01-02-19
By: Robert Spector, and others
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All In
- How Great Leaders Build Unstoppable Teams
- By: Mike Michalowicz
- Narrated by: Mike Michalowicz
- Length: 7 hrs and 39 mins
- Unabridged
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ALL IN is the pinnacle book in Mike Michalowicz's Entrepreneurship Simplified series, setting the standard for building high-performing teams in today’s challenging work environment. Whether dealing with remote work, flex schedules, or generational divides, ALL IN provides a proven framework for recruiting top talent, transforming underperformers into superstars, and cultivating a culture where every employee is as dedicated as an owner.
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Outstanding
- By Lance Lawshe on 06-27-24
By: Mike Michalowicz
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Chronicles of a Fashion Buyer
- The Mostly True Adventures of an International Fashion Buyer
- By: Mercedes Gonzalez
- Narrated by: Mercedes Gonzalez
- Length: 9 hrs and 53 mins
- Unabridged
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Fashion is a business of smoke and mirrors, notorious for crushing the souls of most who dare to be part of the industry. Go on a global expedition with New York City-based fashion buyer, strategist, and consultant, Mercedes Gonzalez, as she learns that there is no glamour in fashion and that only cutthroat corporate espionage prevails. From politicking with blood diamond dealers and Russian kingpins to living in indigenous villages, she has relied on her street smarts and fear of her uncle in order to outwit the industry tyrants at their own game.
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Very Enagaging
- By Rainbow on 07-31-23
What listeners say about The Simple Truths of Service
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Ashleigh Blatt
- 03-09-21
Wonderful
Everyone who works needs to listen to this book. Period. It’s a reminder to just be nice and to remember you can do so at work too.
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- AJE
- 12-03-23
The lessons can be applied to any service job
Great little read for anyone in the hospitality industry. Great as a gift for really anyone that may need to step up their customer service game to the next level.
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- Amy S.
- 02-07-15
Inspiring
Thank you! This was a great book to refocus me and my staff on what is most important. I loved it and have been implementing many ideas from this book into my business.
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2 people found this helpful
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- Anonymous User
- 06-11-24
Uplifting
Very uplifting! Everyone can give something from their heart to differentiate themselves! Any act of kindness goes a long way!
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- Laureen
- 03-30-20
Exceptional Book
Great book, very inspiring to every one. Any one can make a difference. It takes just one to start it.
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- Amazon Customer
- 09-09-19
Excellent service reading
This was required reading for work, but I was really inspired by the content and story. I would highly recommend it.
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- Kindle Customer
- 06-22-24
Inspirational Service
This is a great leadership growth tool. It's a great way to inspire service in ever industry.
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- Consumer
- 11-28-17
Where’s the beef?
This is the length of a magazine article, not a book. Good story, good theme, good idea but it should be sold for $1.99 because it’s basically the size of a magazine article. To market this as a book is a misrepresentation.
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