The Fearless Organization
Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
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Narrated by:
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Jennifer Jill Araya
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By:
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Amy C. Edmondson
About this listen
The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent - but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate.
Not every idea is good, and yes, there are stupid questions, and yes, dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing.
This audiobook explores this culture of psychological safety and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation.
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After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
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Good breadth, shallow depth
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The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
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They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
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Learn From the Master
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For innovation and leadership guru Hal Gregersen, the power of questions has always been clear - but it took some years for the follow-on question to hit him: If so much depends on fresh questions, shouldn’t we know more about how to arrive at them? That sent him on a research quest ultimately including more than 200 interviews with creative thinkers. Questions Are the Answer delivers the insights Gregersen gained about the conditions that give rise to catalytic questions - and breakthrough insights - and how anyone can create them.
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All you need is the title
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Leading with Cultural Intelligence, Second Editon
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Business today is global - and success requires a new set of skills. But not to worry, whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team at home, you don't have to master the nuances of every culture you encounter. With cultural intelligence, or CQ, you can lead effectively in any context.
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good 101, but not more
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What listeners say about The Fearless Organization
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Agnius101
- 10-15-19
Good one, worth listening
However, there were too much emphasis on psychological safety benefits and why it matters.
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3 people found this helpful
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- wijola
- 02-21-22
Sometimes dense, great "how" and "why" answers
the placement of the pragmatic recommendations toward the end is probably necessary since it requires new context for otherwise familiar stories. it does put the reader at risk of dropping off, maybe because some of the nuances between case studies seem small enough that it starts to feel repetitive. stick around for the end though- it's worth it.
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1 person found this helpful
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- Southard
- 11-03-22
Psycological safety is the path to a fearless org.
This author gave one of my favorite presentations during last year's Global Leadership Summit, so I was excited to pick up this book and learn about psychological safety. Our world has been filled with fear lately, and some of that fear is ingrained in our organizations. We fear speaking up when we have ideas or questions. Fear keeps us from being our best. The book is broken into three parts. In part one, Edmonson talks about the power of psychological safety – what is it, and how do you measure and observe it? She talks about how things are in our VUCA (volatility, uncertainty, complexity, ambiguity) world and how having the safety to speak up and lead from a place of honesty, integrity, and vulnerability allows us to grow. In Part two, Edmonson discusses psychological safety at work. First, she gives case studies of companies that ended up causing big problems because they had cultures of low psychological safety – Volkswagen, Wells Fargo, FED, and Nokia. Each of these organizations failed to be safe and they ended up in big trouble. One contributing factor is dangerous silence – no one was ever fired for being silent. But silence and inaction lead to disasters like Chornobyl. So what is it like to have a fearless workplace? Edmonson gives the example of the cockpit communication and environment when Capt. Sully safely landed his A320 in the Hudson. The flight crew worked together to quickly analyze their limited options, to put the right person in control, and they saved 155 souls. Another good example is Pixar. By giving candid and tough feedback early in the filmmaking process, the team makes their movies great. In part three, Edmonson works through creating a fearless organization. She describes setting the stage for safety. Talking about it in our organizations, then inviting others to participate in the process. Getting real feedback sometimes takes asking better questions. And then leaders must, actually respond positively. They must thank people for bringing hard truths to light and they must do something about those hard truths like sanction violations and correct problems. Finally, Edmonson talks about how building safety takes a gradual approach. It doesn’t happen immediately. To build psychological safety leaders must always be improving and must lead by example.
This book is for leaders wanting to create better places to work for their people.
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- Amazon Customer
- 10-17-19
Good story with clear handles and examples
Clear and sensible theory on creating a work environment where people feel safe enough to learn and grow, both individually and at the overarching company level. For anyone who’s worked in teams of any size, there will be clear handles allowing you to enhance or at least reflect on past, current and hopefully future situations.
Narration was clear, lively and a nice 1.0x pace for me personally.
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- K8LRingo
- 08-16-22
Great read for any organization leader
Very helpful for HR and Organization leaders looking for the science and “case for change” for Psychological Safety.
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- Sarah Ritter Hamilton
- 08-22-24
Informative
Great look at psychological safety, giving examples to explain the key points. Helpful for improving an organization, no matter what your role within the organization is.
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- Amazon Customer
- 12-13-24
Psychological safety very well unpacked
Interestingly, many of the examples given are well known, but I had not considered them under the banner of psychological safety. Many great lessons to apply immediately around openness of communication, being authentic, listening effectively, leading participatively and failing fast.
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- Jon Pederson
- 11-03-20
Convincing about why, wished for more hows
Easy to listen at 1.2x, narrator speaks very clearly. Some good recent case studies, positive and negative examples, regarding fearless organizations. It also had some good case studies for how companies got there (and/or lost their way). As a listener without great authority, I felt like I didn't have a lot of practical examples of how to recognize fear, and help deal with it.
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- Keshia
- 12-18-22
How are you playing?
Are you playing NOT to loose or playing to win? This question changed my outlook.
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- Andre
- 10-19-23
To the point
Succinct and to the point. A bit redundant but good use of examples to clarify the issue.
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