Mediation Career
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- By: Christopher W. Moore
- Narrated by: Paul Boehmer
- Length: 29 hrs and 52 mins
- Unabridged
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field.
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A great idea but poorly executed
- By Louie Louie on 11-14-19
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Narrated by: Paul Boehmer
- Length: 29 hrs and 52 mins
- Release date: 10-21-19
- Language: English
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect....
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- By: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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Great examples
- By JP on 07-16-24
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release date: 07-27-20
- Language: English
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- By: Harvard Business Review
- Narrated by: Mike Lenz, Eleanor McCormick
- Length: 1 hr and 47 mins
- Unabridged
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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its okay, not great
- By HonestBuyer on 03-13-24
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrated by: Mike Lenz, Eleanor McCormick
- Series: HBR Emotional Intelligence Series
- Length: 1 hr and 47 mins
- Release date: 09-08-22
- Language: English
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This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive....
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Resolving Conflicts at Work
- Ten Strategies for Everyone on the Job
- By: Kenneth Cloke, Joan Goldsmith, Warren Bennis - foreword
- Narrated by: Danny Campbell
- Length: 14 hrs and 38 mins
- Unabridged
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Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.
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Too wordy - too much of the same thing
- By CG on 08-03-22
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Resolving Conflicts at Work
- Ten Strategies for Everyone on the Job
- Narrated by: Danny Campbell
- Length: 14 hrs and 38 mins
- Release date: 10-30-18
- Language: English
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Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities....
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Daniel Kahneman, Deepak Malhotra, and others
- Narrated by: Chloe Cannon, Brian Holden
- Length: 5 hrs and 50 mins
- Unabridged
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This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.
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Good primer with wide variety of examples
- By S. O'HALLORAN on 02-24-20
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Narrated by: Chloe Cannon, Brian Holden
- Series: HBR's 10 Must Reads series
- Length: 5 hrs and 50 mins
- Release date: 12-31-19
- Language: English
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This book will inspire you to control the negotiation before you enter the room....
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Unabridged
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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Common sense- but if only everyone read this book
- By Carrie Fisher on 01-01-24
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Release date: 08-03-21
- Language: English
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Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations....
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Cómo tratar con gente difícil [Dealing with Difficult People]
- By: Tony Schwartz, Harvard Business Review, Holly Weeks, and others
- Narrated by: Bobby Sánchez
- Length: 2 hrs and 17 mins
- Unabridged
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El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas. ¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer frme frente a determinados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar? De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.
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Consejos para relación con jefes
- By Laura on 09-06-24
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Cómo tratar con gente difícil [Dealing with Difficult People]
- Narrated by: Bobby Sánchez
- Length: 2 hrs and 17 mins
- Release date: 02-15-22
- Language: Spanish
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De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas....
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- By: Robert I. Sutton Ph.D.
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Abridged
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- By David on 02-16-08
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Release date: 02-22-07
- Language: English
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In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....
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33 Strategies of War
- By: Robert Greene
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Unabridged
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33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.
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Great for thinkers
- By Mathew on 06-17-18
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33 Strategies of War
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Release date: 07-22-15
- Language: English
- 33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- By: William Ury
- Narrated by: William Ury
- Length: 4 hrs and 26 mins
- Unabridged
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William Ury, co-author of the classic best seller on negotiation Getting to Yes, has taught tens of thousands of people from all walks of life - managers, salespeople, students, parents, lawyers, and diplomats - how to become better negotiators. Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be.
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WIN,WIN,WIN!
- By Leslie on 05-09-15
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Getting to Yes with Yourself
- (And Other Worthy Opponents)
- Narrated by: William Ury
- Length: 4 hrs and 26 mins
- Release date: 01-20-15
- Language: English
- Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be....
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Civil Unity
- The Radical Path to Transform Our Discourse, Our Lives, and Our World
- By: Shola Richards
- Narrated by: Shola Richards
- Length: 7 hrs and 1 min
- Unabridged
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In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world. International civility consultant and keynote speaker Shola Richards believes that unifying our world around the power of civility is that radical act, and it’s not for the faint of heart. Do we want a safer world to live in? Do we want less toxicity in our politics? Do we want a world free of hate and discrimination? Do we want to work in organizations that allow us to do our best work?
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Civil Unity
- The Radical Path to Transform Our Discourse, Our Lives, and Our World
- Narrated by: Shola Richards
- Length: 7 hrs and 1 min
- Release date: 09-24-24
- Language: English
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In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world.
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Don't Get Mad at Penguins
- And Other Ways to Detox the Conflict in Your Life and Business
- By: Gabe Karp
- Narrated by: Gabe Karp
- Length: 4 hrs and 58 mins
- Unabridged
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While most people view conflict as a bad thing that should be avoided at all costs, the reality is that embracing conflict in a healthy way is the single greatest factor in driving success and avoiding painful failure. Don't Get Mad at Penguins breaks down the factors that escalate conflict to dangerous heights and shows us how to defuse conflict and make it work for us rather than against us.
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Real life stories
- By Richard Simtob on 06-14-23
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Don't Get Mad at Penguins
- And Other Ways to Detox the Conflict in Your Life and Business
- Narrated by: Gabe Karp
- Length: 4 hrs and 58 mins
- Release date: 04-12-22
- Language: English
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Don't Get Mad at Penguins offers an indispensable tool kit for engaging and harnessing healthy conflict to drive success and happiness, and eliminate the pain and stress of toxic conflict....
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Unabridged
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We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?
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Run for Cover
- By Judy on 06-21-17
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Collaborating with the Enemy
- How to Work with People You Don't Agree with or Like or Trust
- Narrated by: Jeff Hoyt
- Length: 3 hrs and 30 mins
- Release date: 04-27-17
- Language: English
- We're trying to get something done that really matters to us....
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The Anatomy of Peace, Third Edition
- Resolving the Heart of Conflict
- By: The Arbinger Institute
- Narrated by: Kaleo Griffith
- Length: 6 hrs and 33 mins
- Unabridged
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This phenomenal best seller - over 525,000 copies sold - is now expanded in a new third edition and explores how we often misunderstand the causes of our conflicts and shows us the paths to achieving true peace within ourselves and our relationships.
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Excellent book
- By J. Stewart on 03-13-21
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The Anatomy of Peace, Third Edition
- Resolving the Heart of Conflict
- Narrated by: Kaleo Griffith
- Length: 6 hrs and 33 mins
- Release date: 12-29-20
- Language: English
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This phenomenal best seller - over 525,000 copies sold - is now expanded in a new third edition and explores how we often misunderstand the causes of our conflicts and shows us the paths to achieving true peace within ourselves and our relationships....
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The Book of Real-World Negotiations
- Successful Strategies from Business, Government, and Daily Life
- By: Joshua N. Weiss, William L. Ury - foreword
- Narrated by: Christopher Grove
- Length: 7 hrs and 59 mins
- Unabridged
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This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios. It reveals what is possible through preparation, persistence, creativity, and taking a strategic approach to your negotiations.
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Excellent real life examples of how to negotiate a seemingly impossible impasse
- By Amazon Customer on 07-22-24
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The Book of Real-World Negotiations
- Successful Strategies from Business, Government, and Daily Life
- Narrated by: Christopher Grove
- Length: 7 hrs and 59 mins
- Release date: 10-13-20
- Language: English
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This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios....
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Negotiating at Work
- Turn Small Wins into Big Gains
- By: Deborah M. Kolb, Jessica L. Porter
- Narrated by: Emily Ellet
- Length: 7 hrs and 35 mins
- Unabridged
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Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context - of organizational culture, of prior negotiations, of power relationships - that dictates which issues are negotiable and by whom.
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Approaching negotiations and preparations
- By Sam on 04-05-24
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Negotiating at Work
- Turn Small Wins into Big Gains
- Narrated by: Emily Ellet
- Length: 7 hrs and 35 mins
- Release date: 10-18-19
- Language: English
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Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever....
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- By: Barbara Mitchell, Cornelia Gamlem
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Unabridged
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No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Release date: 10-26-17
- Language: English
- No one wants to go into a tenuous situation blind and fumbling for words. Empower yourself to stand up to conflict rather than run from it....
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Learn CPR!
- By Andrew Getchell on 06-21-24
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Release date: 07-22-21
- Language: English
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Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....
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The Dealmaker's Ten Commandments
- Ten Essential Tools for Business Forged in the Trenches of Hollywood
- By: Jeff B. Cohen
- Narrated by: Jeff B. Cohen
- Length: 4 hrs and 18 mins
- Unabridged
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The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level. Peppered with entertainment industry war stories, The Dealmaker's Ten Commandments has been forged in the white-hot crucible of brutal transactional combat.
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I love this guy
- By Philo on 09-25-15
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The Dealmaker's Ten Commandments
- Ten Essential Tools for Business Forged in the Trenches of Hollywood
- Narrated by: Jeff B. Cohen
- Length: 4 hrs and 18 mins
- Release date: 06-07-15
- Language: English
- The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level....
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The Anatomy of Peace (Fourth Edition)
- Resolving the Heart of Conflict
- By: The Arbinger Institute
- Narrated by: Kaleo Griffith
- Length: 7 hrs and 39 mins
- Unabridged
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From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations. The Anatomy of Peace uses a fictional story to powerfully show listeners the way to transform conflict.
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Drew me in
- By Godson on 06-21-22
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The Anatomy of Peace (Fourth Edition)
- Resolving the Heart of Conflict
- Narrated by: Kaleo Griffith
- Length: 7 hrs and 39 mins
- Release date: 01-31-22
- Language: English
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From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....
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Please try againRegular price: $14.78 or 1 credit
Sale price: $14.78 or 1 credit
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