Product List
    • Practical Strategies for Resolving Conflict 4th Edition
    • By: Christopher W. Moore
    • Narrated by: Paul Boehmer
    • Length: 29 hrs and 52 mins
    • Release date: 10-21-19
    • Language: English
    • 3.5 out of 5 stars 8 ratings
    • For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect....

    Regular price: $25.79 or 1 credit

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    • Smart Tactics for Overcoming the Problem People in Your Life
    • By: Gill Hasson
    • Narrated by: Katy Carmichael
    • Length: 4 hrs and 21 mins
    • Release date: 07-27-20
    • Language: English
    • 5 out of 5 stars 13 ratings
    • Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....

    Regular price: $11.17 or 1 credit

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  • Regular price: $7.73 or 1 credit

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    • Ten Strategies for Everyone on the Job
    • By: Kenneth Cloke, Joan Goldsmith, Warren Bennis - foreword
    • Narrated by: Danny Campbell
    • Length: 14 hrs and 38 mins
    • Release date: 10-30-18
    • Language: English
    • 4 out of 5 stars 8 ratings
    • Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities....

    Regular price: $21.49 or 1 credit

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  • Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

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    • Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
    • By: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
    • Narrated by: Barrett Whitener
    • Length: 4 hrs and 25 mins
    • Release date: 08-03-21
    • Language: English
    • 4.5 out of 5 stars 45 ratings
    • Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations....

    Regular price: $17.19 or 1 credit

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    Included in Plus membership
  • Regular price: $9.45 or 1 credit

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    • Building a Civilized Workplace and Surviving One That Isn't
    • By: Robert I. Sutton Ph.D.
    • Narrated by: Robert Sutton
    • Length: 2 hrs and 59 mins
    • Release date: 02-22-07
    • Language: English
    • 4 out of 5 stars 1,070 ratings
    • In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....

    Regular price: $14.81 or 1 credit

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    • By: Robert Greene
    • Narrated by: Donald Coren
    • Length: 27 hrs and 30 mins
    • Release date: 07-22-15
    • Language: English
    • 5 out of 5 stars 4,776 ratings
    • 33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....

    Regular price: $30.09 or 1 credit

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    • (And Other Worthy Opponents)
    • By: William Ury
    • Narrated by: William Ury
    • Length: 4 hrs and 26 mins
    • Release date: 01-20-15
    • Language: English
    • 4.5 out of 5 stars 566 ratings
    • Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be....

    Regular price: $14.39 or 1 credit

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    • The Radical Path to Transform Our Discourse, Our Lives, and Our World
    • By: Shola Richards
    • Narrated by: Shola Richards
    • Length: 7 hrs and 1 min
    • Release date: 09-24-24
    • Language: English
    • 5 out of 5 stars 1 rating
    • In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world.

    Regular price: $19.95 or 1 credit

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    • And Other Ways to Detox the Conflict in Your Life and Business
    • By: Gabe Karp
    • Narrated by: Gabe Karp
    • Length: 4 hrs and 58 mins
    • Release date: 04-12-22
    • Language: English
    • 5 out of 5 stars 13 ratings
    • Don't Get Mad at Penguins offers an indispensable tool kit for engaging and harnessing healthy conflict to drive success and happiness, and eliminate the pain and stress of toxic conflict....

    Regular price: $17.19 or 1 credit

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    • How to Work with People You Don't Agree with or Like or Trust
    • By: Adam Kahane
    • Narrated by: Jeff Hoyt
    • Length: 3 hrs and 30 mins
    • Release date: 04-27-17
    • Language: English
    • 4 out of 5 stars 120 ratings
    • We're trying to get something done that really matters to us....

    Regular price: $17.12 or 1 credit

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    • Resolving the Heart of Conflict
    • By: The Arbinger Institute
    • Narrated by: Kaleo Griffith
    • Length: 6 hrs and 33 mins
    • Release date: 12-29-20
    • Language: English
    • 4.5 out of 5 stars 267 ratings
    • This phenomenal best seller - over 525,000 copies sold - is now expanded in a new third edition and explores how we often misunderstand the causes of our conflicts and shows us the paths to achieving true peace within ourselves and our relationships....

    Regular price: $13.22 or 1 credit

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    • Successful Strategies from Business, Government, and Daily Life
    • By: Joshua N. Weiss, William L. Ury - foreword
    • Narrated by: Christopher Grove
    • Length: 7 hrs and 59 mins
    • Release date: 10-13-20
    • Language: English
    • 4 out of 5 stars 8 ratings
    • This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios....

    Regular price: $17.19 or 1 credit

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    • Turn Small Wins into Big Gains
    • By: Deborah M. Kolb, Jessica L. Porter
    • Narrated by: Emily Ellet
    • Length: 7 hrs and 35 mins
    • Release date: 10-18-19
    • Language: English
    • 4.5 out of 5 stars 13 ratings
    • Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever....

    Regular price: $21.49 or 1 credit

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    • 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
    • By: Barbara Mitchell, Cornelia Gamlem
    • Narrated by: Karen Saltus
    • Length: 4 hrs and 24 mins
    • Release date: 10-26-17
    • Language: English
    • 2.5 out of 5 stars 7 ratings
    • No one wants to go into a tenuous situation blind and fumbling for words. Empower yourself to stand up to conflict rather than run from it....

    Regular price: $21.48 or 1 credit

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  • Regular price: $17.19 or 1 credit

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    • Ten Essential Tools for Business Forged in the Trenches of Hollywood
    • By: Jeff B. Cohen
    • Narrated by: Jeff B. Cohen
    • Length: 4 hrs and 18 mins
    • Release date: 06-07-15
    • Language: English
    • 4.5 out of 5 stars 51 ratings
    • The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level....

    Regular price: $16.00 or 1 credit

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    • Resolving the Heart of Conflict
    • By: The Arbinger Institute
    • Narrated by: Kaleo Griffith
    • Length: 7 hrs and 39 mins
    • Release date: 01-31-22
    • Language: English
    • 4.5 out of 5 stars 200 ratings
    • From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....

    Regular price: $14.78 or 1 credit

    Sale price: $14.78 or 1 credit