Customer Psychology

Product List
    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 05-11-21
    • Language: English
    • 4.5 out of 5 stars 30 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Regular price: $17.19 or 1 credit

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  • Regular price: $20.00 or 1 credit

    Sale price: $20.00 or 1 credit

    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • By: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 07-07-17
    • Language: English
    • 4.5 out of 5 stars 373 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Regular price: $24.06 or 1 credit

    Sale price: $24.06 or 1 credit

    • How Brands Create Authentic Engagement by Understanding What Motivates Us
    • By: Joe Federer
    • Narrated by: Alex Knox
    • Length: 9 hrs and 14 mins
    • Release date: 07-14-21
    • Language: English
    • 4.5 out of 5 stars 11 ratings
    • Joe Federer draws on evolutionary biology, anthropology, neuroanatomy, and psychology, as well as more than a decade of hands-on experience, to explain why people act so differently in various online spaces and what they are seeking from participating in each one....

    Regular price: $17.19 or 1 credit

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    • A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
    • By: Patrick Lencioni
    • Narrated by: Dan Woren
    • Length: 4 hrs and 17 mins
    • Release date: 02-23-10
    • Language: English
    • 5 out of 5 stars 2,220 ratings
    • This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge....

    Regular price: $13.50 or 1 credit

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    • How Decoupling Drives Consumer Disruption
    • By: Thales S. Teixeira, Greg Piechota
    • Narrated by: Tom Weitzel
    • Length: 11 hrs and 14 mins
    • Release date: 02-19-19
    • Language: English
    • 4.5 out of 5 stars 165 ratings
    • Based on six years of research, Harvard Business School Professor Thales Teixeira shows how and why industries are disrupted and what established companies can do to respond - as well as what potential start-ups must master if they hope to gain a competitive edge....

    Regular price: $18.00 or 1 credit

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    • Master the Art of Persuasion, Positively Influence Others, Increase Sales, and Stand Out From the Crowd.
    • By: Dr. Jacent Mpalyenkana
    • Narrated by: Virtual Voice
    • Length: 3 hrs and 52 mins
    • Release date: 02-22-24
    • Language: English
    • Not rated yet
    • This book will help you shape your game plan and increase your ability to positively influence and persuade others. Whether you are selling ...

    Regular price: $14.99 or 1 credit

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    • The 39 Essential Rules for Delivering Sensational Service
    • By: Lee Cockerell
    • Narrated by: Lee Cockerell
    • Length: 3 hrs and 59 mins
    • Release date: 03-05-13
    • Language: English
    • 4.5 out of 5 stars 451 ratings
    • The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence....

    Regular price: $13.50 or 1 credit

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  • Regular price: $3.99 or 1 credit

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  • Regular price: $11.99 or 1 credit

    Sale price: $11.99 or 1 credit

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    • How to Conquer the Business World with Kindness
    • By: Linda Kaplan Thaler, Robin Koval
    • Narrated by: Linda Kaplan Thaler, Robin Koval
    • Length: 2 hrs and 58 mins
    • Release date: 07-24-07
    • Language: English
    • 4 out of 5 stars 209 ratings
    • Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice....

    Regular price: $15.59 or 1 credit

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    • By: Tom Johnson
    • Narrated by: Virtual Voice
    • Length: 4 hrs and 19 mins
    • Release date: 09-02-24
    • Language: English
    • 1 out of 5 stars 1 rating
    • In today's fast-paced, ever-evolving world of sales, traditional methods no longer guarantee success. Buyers are more informed, discerning, and ...

    Regular price: $4.99 or 1 credit

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    • 50 Easy and Effective Exercises for Building EQ
    • By: Adele B. Lynn, Janele R. Lynn
    • Narrated by: Karen Saltus
    • Length: 7 hrs and 5 mins
    • Release date: 11-11-15
    • Language: English
    • 3 out of 5 stars 9 ratings
    • Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar....

    Regular price: $25.78 or 1 credit

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    • The 6 Keys To Deliver A World-Class Experience
    • By: David Brownlee
    • Narrated by: Virtual Voice
    • Length: 2 hrs and 10 mins
    • Release date: 02-15-24
    • Language: English
    • 5 out of 5 stars 1 rating
    • Customer Service Success, The 6 Keys To Deliver A World-Class Experience, offers you new solutions to the age-old challenges that you face in your ...

    Regular price: $14.99 or 1 credit

    Sale price: $14.99 or 1 credit

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  • Regular price: $4.99 or 1 credit

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    • Strategies and Tactics for Identifying and Attracting Your Core Customer Segments
    • By: Barrett Williams, ChatGPT ChatGPT
    • Narrated by: Virtual Voice
    • Length: 3 hrs and 13 mins
    • Release date: 04-21-24
    • Language: English
    • Not rated yet
    • Introducing "Engaging Enthusiasts," THE ultimate guide for everyone looking to unlock the exciting world of role-playing games (RPG). This ...

    Regular price: $4.99 or 1 credit

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    • How to Create an Effective Customer Focus
    • By: Sarah Cook
    • Narrated by: Karen Cass
    • Length: 10 hrs and 56 mins
    • Release date: 11-30-17
    • Language: English
    • 4 out of 5 stars 1 rating
    • In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company....

    Regular price: $25.00 or 1 credit

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    • How Leading Companies Engage, Convert, and Retain Customers
    • By: Barry Kelly, Daniel Quick
    • Narrated by: Matt Weisgerber
    • Length: 6 hrs and 24 mins
    • Release date: 05-10-22
    • Language: English
    • 5 out of 5 stars 1 rating
    • In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers, customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your products and services is the key to converting them....

    Regular price: $17.19 or 1 credit

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    • By: Tom Halpin
    • Narrated by: Tom Halpin
    • Length: 4 hrs and 9 mins
    • Release date: 11-04-19
    • Language: English
    • 5 out of 5 stars 6 ratings
    • The Customer Prevention Culture will prompt leaders to think differently about their businesses by challenging their views of company culture and the resulting effects on customer experience. When the culture of commerce and the sales engine are embraced, it's game over for rivals....

    Regular price: $14.95 or 1 credit

    Sale price: $14.95 or 1 credit

    • By: ICI
    • Narrated by: William Bahl
    • Length: 1 hr and 2 mins
    • Release date: 01-04-18
    • Language: English
    • 5 out of 5 stars 40 ratings
    • Relationships build business.... How do you relate to your target audience? If you want to have a long-term customer-based circle, building relationships is essential....

    Regular price: $6.95 or 1 credit

    Sale price: $6.95 or 1 credit