Difficult Leadership
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Unabridged
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.
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I love it, will hear again! gives you structure!
- By HonestBuyer on 03-13-24
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Release date: 04-11-23
- Language: English
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative....
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- By: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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Great examples
- By JP on 07-16-24
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release date: 07-27-20
- Language: English
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Abridged
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- By Carl on 12-18-02
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Release date: 07-27-00
- Language: English
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety, based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people....
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Difficult Conversations Don't Have to Be Difficult
- A Simple, Smart Way to Make Your Relationships and Team Better
- By: Jon Gordon, Amy P. Kelly
- Narrated by: Amy P. Kelly
- Length: 1 hr and 42 mins
- Unabridged
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In Difficult Conversations Don't Have to be Difficult, bestselling author Jon Gordon and veteran human resources professional and executive coach Amy P. Kelly deliver an inspiring new take on how to make tough workplace conversations an asset in building a stronger team and organization. The book, written as a business fable, follows Ruth, the CEO of a successful multinational company who has been instructed by her board to prepare her company for sale.
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Rambler of nothing
- By David Ryan on 10-31-24
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Difficult Conversations Don't Have to Be Difficult
- A Simple, Smart Way to Make Your Relationships and Team Better
- Narrated by: Amy P. Kelly
- Length: 1 hr and 42 mins
- Release date: 09-10-24
- Language: English
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In Difficult Conversations Don't Have to be Difficult, bestselling author Jon Gordon and veteran human resources professional and executive coach Amy P. Kelly deliver an inspiring new take on how to make tough workplace conversations an asset in building a stronger team and organization.
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- By: Marcia Reynolds
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Unabridged
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Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning - to prompt people to think through problems, see situations more strategically, and transcend their limitations. Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns.
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Powerful guidsnce for dynamic times
- By Brian Dooley on 03-24-16
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Release date: 10-09-14
- Language: English
- Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning....
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Difficult Situations
- How to Turn Arguments into Victories - Maxwell's Leadership Series
- By: Christopher Maxwell
- Narrated by: Todd Barsness
- Length: 21 mins
- Unabridged
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Imagine yourself having a tough conversation with your boss that you've been putting off for months...now imagine being in total control of the situation. You are in control of your emotions (even when he or she isn't) and you are easily swaying your boss to your side of the argument. And now imagine that this daydream is a reality. This audiobook will make you the master of your own destiny. It will allow you to get through all the difficult conversations in your life easily and effortlessly.
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Short, sweet and concise
- By Eli on 02-12-16
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Difficult Situations
- How to Turn Arguments into Victories - Maxwell's Leadership Series
- Narrated by: Todd Barsness
- Length: 21 mins
- Release date: 10-24-12
- Language: English
- Imagine yourself having a tough conversation with your boss that you've been putting off for months...now imagine being in total control of the situation....
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- By: Robert I. Sutton Ph.D.
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Abridged
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- By David on 02-16-08
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Release date: 02-22-07
- Language: English
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In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....
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Changing How We Think About Difficult Patients
- A Guide for Physicians and Healthcare Professionals
- By: Joan Naidorf
- Narrated by: Susan Bennett
- Length: 3 hrs and 54 mins
- Unabridged
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Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, recurring problems arise in their interactions with some patients that lead physicians to label them as "difficult." Some studies indicate that physicians identify 15 percent or more of their patients as "difficult." The negative feelings that physicians have toward these patients may lead to frustration, cynicism, and burnout.
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Changing How We Think About Difficult Patients
- A Guide for Physicians and Healthcare Professionals
- Narrated by: Susan Bennett
- Length: 3 hrs and 54 mins
- Release date: 05-17-23
- Language: English
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Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, recurring problems arise in their interactions with some patients that lead physicians to label them as "difficult"....
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Dealing with Difficult People
- By: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Skip it
- By Tim on 01-12-22
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release date: 05-28-19
- Language: English
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....
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Crossing the Desert
- The Power of Embracing Life's Difficult Journeys
- By: Payam Zamani
- Narrated by: Nas Mehdi
- Length: 10 hrs and 14 mins
- Unabridged
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In the summer of 1987, Payam Zamani fled Iran. As a member of the Baha'i Faith, he had already survived years of religious persecution at the hands of Islamic fundamentalists. Taking the only path available to him, he escaped to Pakistan through the Emptiness Desert: a harrowing five-day trek through one of the hottest, driest, and most hostile regions on the planet. Twelve years later, he and his brother set records when the company they founded hit a $1.2 billion valuation on Wall Street.
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Wealthy and also having a noble purpose in life are not exclusive of each other.
- By LIZ DAVIS on 10-28-24
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Crossing the Desert
- The Power of Embracing Life's Difficult Journeys
- Narrated by: Nas Mehdi
- Length: 10 hrs and 14 mins
- Release date: 06-18-24
- Language: English
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At the age of 16, he escaped persecution and made his way to America as a refugee. At 28, he secured a billion-dollar IPO. Today, he's redefining what it means to be an entrepreneur by building a new model of capitalism.
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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Almost nothing to do with difficult people
- By Amazon Customer on 05-25-18
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release date: 11-29-16
- Language: English
- Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....
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Managing the Difficult: Zero Tolerance
- Proven Strategies for Dealing with Difficult People
- By: Rory Sullivan
- Narrated by: Stu Royce
- Length: 3 hrs
- Unabridged
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All of us have been in a situation where we have to manage or lead a group of people. No matter if you are the owner of a small startup, a supervisor, or the head of a million dollar company, you know managing a group of people is one of the hardest jobs in the world. Just think about how hard it is to organize and satisfy a whole family on vacation. This should be a piece of cake compared to the challenges someone in a management position is facing. As a higher-up, you don't want to be the authoritarian bad guy everyone uses to point fingers at.
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Managing the Difficult: Zero Tolerance
- Proven Strategies for Dealing with Difficult People
- Narrated by: Stu Royce
- Length: 3 hrs
- Release date: 10-03-19
- Language: English
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How to avoid the number one management problem and never let people take advantage of you again....
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How to Manage People
- 7 Easy Steps to Master Management Skills, Managing Difficult Employees, Delegation & Team Management (Leadership Skills, Book 2)
- By: Caden Burke
- Narrated by: Gavin Burns
- Length: 1 hr and 8 mins
- Unabridged
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Are you a new manager or struggling to get your employees on track? Are you struggling to get your people motivated, or not sure what it takes to push them to be high performers? How to Manage People is a great guide to help you make a move from being the boss to being someone your people admire and respect. Leading people can be a complex and daunting task, but those complexities are broken down into seven easy and actionable steps.
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How to Manage People
- 7 Easy Steps to Master Management Skills, Managing Difficult Employees, Delegation & Team Management (Leadership Skills, Book 2)
- Narrated by: Gavin Burns
- Length: 1 hr and 8 mins
- Release date: 09-21-23
- Language: English
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How to Manage People is a great guide to help you make a move from being the boss to being someone your people admire and respect. Leading people can be a complex and daunting task, but those complexities are broken down into seven easy and actionable steps....
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- By: Stephen R. Covey
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Unabridged
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A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.
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Good So Far Except for the Narrator
- By Matthew on 07-20-13
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Release date: 01-31-12
- Language: English
- The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving....
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- By: Noah Fleming, Shawn Veltman, Debra Margles - Foreword
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Unabridged
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Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.
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struggled
- By Mcc on 03-17-18
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Release date: 12-28-17
- Language: English
- Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers....
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MI-Lead
- A Leader’s Guide for Difficult Conversations
- By: Elizabeth Jenkins, Brian Kersh, Jason Wilcox
- Narrated by: Virtual Voice
- Length: 2 hrs and 26 mins
- Unabridged
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Effective leadership can be challenging, especially when addressing problematic behaviors with team members. Leaders often struggle with the following questions: How do I manage difficult team member behaviors? Where does taking disciplinary action fit in? When should I just fire my employee? Through many rewarding discussions with leaders, we have had the opportunity to really challenge the notion of “difficult team members”. MI-Lead: A Leader’s Guide for Difficult Conversations serves as a supplement to book one on MI-Lead, Motivational Interviewing for Leadership: MI-Lead, and ...
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MI-Lead
- A Leader’s Guide for Difficult Conversations
- Narrated by: Virtual Voice
- Length: 2 hrs and 26 mins
- Release date: 03-09-24
- Language: English
- Effective leadership can be challenging, especially when addressing problematic behaviors with team members. Leaders often struggle with the ...
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How to Manage Difficult People
- Proven Strategies for Dealing with Challenging Behaviour at Work
- By: Alan Fairweather
- Narrated by: Alan Fairweather
- Length: 4 hrs and 32 mins
- Unabridged
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This book contains some proven techniques for managing yourself, as well as managing difficult people. If you gain a better understanding of yourself, build your confidence, and use these techniques, then you’ll make your life a whole lot easier.
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How to Manage Difficult People
- Proven Strategies for Dealing with Challenging Behaviour at Work
- Narrated by: Alan Fairweather
- Length: 4 hrs and 32 mins
- Release date: 03-22-23
- Language: English
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This book contains some proven techniques for managing yourself, as well as managing difficult people. If you gain a better understanding of yourself, build your confidence, and use these techniques, then you’ll make your life a whole lot easier....
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- By: Karin Hurt, David Dye
- Narrated by: Karin Hurt, David Dye
- Length: 4 hrs and 49 mins
- Unabridged
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In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict.
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- Narrated by: Karin Hurt, David Dye
- Length: 4 hrs and 49 mins
- Release date: 05-14-24
- Language: English
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It's impossible to prepare for every workplace conflict. But this remarkably useful and practical resource helps professionals of all types prepare for inevitable workplace disagreements with actual phrasing to diffuse and prevent conflict....
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Can We Talk?
- Seven Principles for Managing Difficult Conversations at Work
- By: Roberta Chinsky Matuson
- Narrated by: Sara Sheckells
- Length: 8 hrs and 11 mins
- Unabridged
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Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored. The key to solving this problem starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful conversation, Can We Talk? outlines what each contributor needs to do to achieve the best possible result.
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Can We Talk?
- Seven Principles for Managing Difficult Conversations at Work
- Narrated by: Sara Sheckells
- Length: 8 hrs and 11 mins
- Release date: 09-28-21
- Language: English
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Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored....
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Wait, I'm Working With Who?!?
- The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
- By: Peter Economy
- Narrated by: Tom Parks
- Length: 5 hrs and 20 mins
- Unabridged
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This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock. Chock-full of useful advice that will make your workday happier and more productive.
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Wait, I'm Working With Who?!?
- The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
- Narrated by: Tom Parks
- Length: 5 hrs and 20 mins
- Release date: 04-01-21
- Language: English
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This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock....
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Please try againRegular price: $20.00 or 1 credit
Sale price: $20.00 or 1 credit
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