
Four Types of Problems
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Narrated by:
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Vernon Williams
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By:
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Art Smalley
About this listen
When faced with problems, many business leaders and teams look for familiar and standard problem-solving methods, often creating unnecessary struggle, frustration, delay, and ineffectiveness in solving the problem - if it is ever solved at all! In other words, they keep reaching for the same old hammer as if every business problem were a nail.
In Four Types of Problems, continuous improvement expert and author Art Smalley shows you how to break the "hammer-and-nail" trap.
He demonstrates that most business problems fall into four main categories:
- Troubleshooting
- Gap from standard
- Target state
- Open-ended and innovation
"Organizations and individuals at all levels fall into the trap of having one primary or standard way of solving every problem," says Smalley, who learned problem solving from Tomoo Harada at Toyota's historic Kamigo engine plant. Harada led the maintenance activities that created the stability needed for Taiichi Ohno's innovations in the Toyota production system.
Each type of problem category requires different thought processes, improvement methods, and management cadences. Each type has its own sub-system and surfacing mechanism, management cadence, timing, and difficulty level, he explained.
One size does not fit all. Situations and training people in tools or techniques only scratches the surface of problem solving.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
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- Unabridged
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We’re never going to be able to prevent people from saying or doing things that hurt our feelings. We will always have opportunities to get offended. But if we do things God’s way, we can choose to save ourselves a lot of misery and hardship. This doesn’t mean we allow people to abuse us. No, there is a time for confronting people and dealing with situations. However, the Bible commands us to love our enemies and forgive those who have wronged us, even when it feels impossible.
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Beautiful book
- By Johnie Gomez on 09-25-22
By: Joyce Meyer
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This Explains Everything
- Deep, Beautiful, and Elegant Theories of How the World Works
- By: John Brockman
- Narrated by: Ann Marie Lee, Michelle Ford, Peter Berkrot, and others
- Length: 12 hrs and 4 mins
- Unabridged
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In This Explains Everything, John Brockman, founder and publisher of Edge.org, asked experts in numerous fields and disciplines to come up with their favorite explanations for everyday occurrences. Why do we recognize patterns? Is there such a thing as positive stress? Are we genetically programmed to be in conflict with each other? Those are just some of the 150 questions that the world's best scientific minds answer with elegant simplicity.
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Great premise, but book really does not deliver
- By Amazon Customer on 01-21-17
By: John Brockman
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Skill with People
- By: Les Giblin
- Narrated by: Pat Reilly
- Length: 31 mins
- Unabridged
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Are you having problems with the boss? Wishing you could be a better spouse? Not communicating well with your employees? Having trouble building business relationships? Or would you just like to improve your people skills and your ability to make strong, lasting impressions on the men and women you meet every day? The solution is Skill With People! Les Giblin's timeless classic has what you need to get on the fast track to success at home, at work, and in business.
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very short but to the point
- By Tessy on 01-28-15
By: Les Giblin
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What a Time to Be Alone
- By: Chidera Eggerue
- Narrated by: Chidera Eggerue
- Length: 1 hr and 21 mins
- Unabridged
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In What a Time to Be Alone, The Slumflower will be your life guru, confidante and best friend. She'll show you that being alone is not just okay: it's just about the best freaking thing that's ever happened to you. As she says, 'You're bad as hell and you were made with intention.' It's about time you realised. Peppered with insightful Igbo proverbs from Chidera's Nigerian mother and narrated by the author, this audiobook will help you to navigate the modern world.
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LOVE IT!!
- By Jane on 04-18-19
By: Chidera Eggerue
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Pochemu my hotim, chtoby vy byli bogaty [Why We Want You to Be Rich]
- By: Donald J. Trump, Robert T. Kiyosaki
- Narrated by: Natalia Petrova
- Length: 8 hrs and 13 mins
- Unabridged
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Donald Trump and Robert Kiyosaki wrote Why We Want You to Be Rich because they saw how the turbulent economic climate would impact the middle class. They predict the middle class in America will continue to shrink—pushing most middle-class Americans into the ranks of the poor. This book inspires middle-class Americans who believe that the American Dream is alive and well to take control of their lives... and take charge of the one thing they have total control over: themselves.
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Not in English
- By Amazon Customer on 03-26-17
By: Donald J. Trump, and others
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Get out of Your Own Way: Overcoming Self-Defeating Behavior
- Overcoming Self-Defeating Behavior
- By: Philip Goldberg, Mark Goulston MD
- Narrated by: Mark Goulston
- Length: 4 hrs and 49 mins
- Unabridged
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Practical, proven self-help steps show how to transform 40 common self-defeating behaviors, including procrastination, envy, obsession, anger, self-pity, compulsion, neediness, guilt, rebellion, inaction, and more.
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Nothing new
- By MsJulyswimwear on 07-25-20
By: Philip Goldberg, and others
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The Sober Diaries
- How One Woman Stopped Drinking and Started Living
- By: Clare Pooley
- Narrated by: Karen Cass
- Length: 10 hrs and 12 mins
- Unabridged
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Like many women, Clare Pooley found the juggle of a stressful career and family life a struggle, so she left her successful role as a managing partner in one of the world's biggest advertising agencies to look after her family. She knew the change wouldn't be easy, but she never expected to find herself an overweight, depressed, middle-aged mother of three who was drinking more than a bottle of wine a day and spending her evenings Googling 'am I an alcoholic?'
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The performance makes this one worthwhile...
- By River Holmes-miller on 04-24-18
By: Clare Pooley
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Yes to Life
- In Spite of Everything
- By: Viktor E. Frankl, Daniel Goleman - introduction
- Narrated by: Joelle Young, David Rintoul
- Length: 3 hrs and 4 mins
- Unabridged
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Eleven months after he was liberated from the Nazi concentration camps, Viktor E. Frankl held a series of public lectures in Vienna. The psychiatrist, who would soon become world famous, explained his central thoughts on meaning, resilience, and the importance of embracing life even in the face of great adversity. Published here for the very first time in English, Frankl's words resonate as strongly today as they did in 1946. He offers an insightful exploration of the maxim "Live as if you were living for the second time".
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Extraordinary story of courage
- By Gail D. on 05-08-20
By: Viktor E. Frankl, and others
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War and Peace
- By: Leo Tolstoy
- Narrated by: Zach Barrett
- Length: 67 hrs and 33 mins
- Unabridged
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War and Peace is a literary work by the Russian author Leo Tolstoy that mixes fictional narrative with chapters on history and philosophy. It was first published serially, then published in its entirety in 1869. It is regarded as Tolstoy's finest literary achievement and remains an internationally praised classic of world literature. The novel chronicles the French invasion of Russia and the impact of the Napoleonic era on Tsarist society through the stories of five Russian aristocratic families.
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garbage AI voice, not well done, don't buy
- By Travis Waddington on 05-27-25
By: Leo Tolstoy
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Side Hustle
- From Idea to Income in 27 Days
- By: Chris Guillebeau
- Narrated by: Chris Guillebeau
- Length: 4 hrs and 51 mins
- Unabridged
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For some people, the thought of quitting their day job to pursue the entrepreneurial life is exhilarating. For many others, it's terrifying. After all, a stable job that delivers a regular paycheck is a blessing. And not everyone has the means or the desire to take on the risks and responsibilities of working for themselves. But what if we could quickly and easily create an additional stream of income without giving up the security of a full-time job? Enter the side hustle.
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Just $100 Startup" distilled - At Double speed.
- By Daniel L on 09-25-17
By: Chris Guillebeau
'Four types of problems' point out the 4 categories most business problems fall into:
1- Troubleshooting
2- Gap from standard
3- Target state
4- Open-ended and innovation
It also provides a myriad of suggestions for not only how to identify the problem type, but the methods that can be used to address them. I would suggest paying extra attention to solution types 1 thru 3 as many of us will use these most frequently.
This book is truly (IMHO) another great addition to your Lean toolbox and will serve your team well to know and better understand your domains problems more intimately, so the right tools 🔧 can be used to solve them!
Don't take my word.. Check it out!
What did you think?
#problemidentification #therighttools #lean
The right tool for the right job!
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