Leading with Gratitude
Eight Leadership Practices for Extraordinary Business Results
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Narrated by:
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Adrian Gostick
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Chester Elton
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Marshall Goldsmith
About this listen
The influential New York Times best-selling authors - the "apostles of appreciation" Chester Elton and Adrian Gostick - provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability.
Workers want and need to know their work is appreciated. Showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance. New research shows that gratitude boosts employee engagement, reduces turnover, and leads team members to express more gratitude to one another - strengthening team bonds. Studies have also shown that gratitude is beneficial for those expressing it and is one of the most powerful variables in predicting a person’s overall well-being - above money, health, and optimism. The WD-40 Company knows this firsthand. When the leadership gave thousands of managers training in expressing gratitude to their employees, the company saw record increases in revenue.
Despite these benefits, few executives effectively utilize this simple tool. In fact, new research reveals “people are less likely to express gratitude at work than anyplace else”. What accounts for the staggering chasm between awareness of gratitude’s benefits and the failure of so many leaders to do it - or do it well? Adrian Gostick and Chester Elton call this the gratitude gap. In this invaluable guide, they identify the widespread and pernicious myths about managing others that cause leaders to withhold thanks.
Gostick and Elton also introduce eight simple ways managers can show employees they are valued. They supplement their insights and advice with stories of how many of today’s most successful leaders - such as Alan Mulally of Ford and Hubert Joly of Best Buy - successfully incorporated gratitude into their leadership styles.
Showing gratitude isn’t just about being nice, it’s about being smart - really smart - and it’s a skill that everyone can easily learn.
©2020 Adrian Gostick and Chester Elton (P)2020 HarperAudioListeners also enjoyed...
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Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
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Incredible testament to the spirit of positive growth and change
- By Alexandra d. on 04-05-23
By: Jason Jennings, and others
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The Power of People Skills
- How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- By: Trevor Throness
- Narrated by: Tom Parks
- Length: 5 hrs and 41 mins
- Unabridged
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Overall
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Performance
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Story
People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
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great listen
- By RB Player on 03-30-18
By: Trevor Throness
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The Making of a Manager
- What to Do When Everyone Looks to You
- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
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Overall
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Story
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
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Everybody Matters
- The Extraordinary Power of Caring for Your People Like Family
- By: Bob Chapman, Raj Sisodia
- Narrated by: Steven Menasche
- Length: 8 hrs and 51 mins
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Overall
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Performance
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Starting in 1997, Bob Chapman and Barry-Wehmiller pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions to be moved around, "managed" with carrots and sticks, or discarded at will. Instead Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That's not a cliché on a mission statement; it's the bedrock of the company's success.
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A Much Better Read
- By Bob Burton on 12-14-18
By: Bob Chapman, and others
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How Remarkable Women Lead
- The Breakthrough Model for Work and Life
- By: Joanna Barsh, Susie Cranston, Geoffrey Lewis
- Narrated by: Pam Ward
- Length: 9 hrs and 1 min
- Unabridged
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Overall
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Performance
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Story
Based on five years of proprietary research, How Remarkable Women Lead speaks to you as no other book has, with its hopeful outlook and unique ideas about success. It's the new "right stuff" of leadership, raising provocative issues such as whether feminine leadership traits (for women and men) are better suited for our fast-changing, hyper-competitive, and increasingly complex world. In this book, McKinsey & Company consultants Joanna Barsh and Susie Cranston establish the links between joy, happiness, and distinctive performance with the groundbreaking model of Centered Leadership.
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Great read for Men & Women
- By yvonne on 08-17-12
By: Joanna Barsh, and others
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Inclusify
- The Power of Uniqueness and Belonging to Build Innovative Teams
- By: Stefanie K. Johnson
- Narrated by: Amanda Dolan
- Length: 7 hrs and 7 mins
- Unabridged
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Overall
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Performance
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Story
Humans have two basic desires: to stand out and to fit in. Companies respond by creating groups that tend to the extreme - where everyone fits in and no one stands out, or where everyone stands out and no one fits in. How do we find that happy medium where workers can demonstrate their individuality while also feeling they belong? The answer, according to Stefanie Johnson, is to Inclusify.
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Outdated paradigms and novice leadership perspectives
- By Sawyers on 08-13-22
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Lead like a Woman
- Gain Confidence, Navigate Obstacles, Empower Others
- By: Deborah Smith Pegues
- Narrated by: Deborah Smith Pegues
- Length: 6 hrs and 10 mins
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Overall
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Performance
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Story
Every day, whether they’re competing in the business world or serving in a nonprofit, women hear that they’re not enough. They’re too emotional to lead, and the way they act, speak, and even think is detrimental to success. But in Lead like a Woman, former Fortune 500 executive Deborah Smith Pegues shows that your uniquely female qualities can position you for success - if you know how to use them.
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Misleading due to faith
- By Lauren Craft on 05-24-21
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Hug Your People
- The Proven Way to Hire, Inspire, and Recognize Your Employees
- By: Jack Mitchell
- Narrated by: James Boles
- Length: 6 hrs and 4 mins
- Unabridged
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Overall
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Performance
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In Hug Your People, Jack Mitchell shares his secrets for creating happy employees, secrets as simple as they are revolutionary.
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good book.
- By Chance Woodal on 11-06-22
By: Jack Mitchell
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Superbosses
- How Exceptional Leaders Master the Flow of Talent
- By: Sydney Finkelstein
- Narrated by: Mel Foster
- Length: 8 hrs and 31 mins
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Overall
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Performance
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After meeting chef Alice Waters at her legendary restaurant, Chez Panisse, Sydney Finkelstein got to thinking about the dozens of chefs who had come from her establishment to open their own restaurants and gain notoriety as some of the country's most creative culinary figures. Waters, he found, had spawned a family tree of geniuses. Could this pattern exist in other industries?
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Interesting, but not helpful
- By Ben on 03-12-16
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Fred 2.0
- New Ideas on How to Keep Delivering Extraordinary Results
- By: Mark Sanborn, Margaret Kelly - foreword
- Narrated by: Stephen Bel Davies
- Length: 4 hrs and 40 mins
- Unabridged
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Overall
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Performance
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Story
Nine years ago, best-selling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies - even, cities - were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more.
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Excellent extension of The Fred Factor
- By Mike Henry Sr. on 02-07-15
By: Mark Sanborn, and others
-
The Best Place to Work
- The Art and Science of Creating an Extraordinary Workplace
- By: Ron Friedman PhD
- Narrated by: Walter Dixon
- Length: 8 hrs and 18 mins
- Unabridged
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Overall
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Performance
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Story
In The Best Place to Work, award-winning psychologist Ron Friedman, Ph.D. uses the latest research from the fields of motivation, creativity, behavioral economics, neuroscience, and management to reveal what really makes us successful at work. Combining powerful stories with cutting edge findings, Friedman shows leaders at every level how they can use scientifically-proven techniques to promote smarter thinking, greater innovation, and stronger performance.
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Useful ideas and information past first chapters
- By superstasia on 07-12-17
By: Ron Friedman PhD
-
The Little Big Things
- 163 Ways to Pursue EXCELLENCE
- By: Tom Peters
- Narrated by: Tom Peters
- Length: 11 hrs and 57 mins
- Unabridged
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Overall
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Performance
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Story
"Years ago, I wrote about a retail store in the Palo Alto environs—a good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine have come up to remind me, sometimes 15 or 20 years later, of “the two-cent candy story,” and to tell me how it had a sizable impact on how they did business."
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Really hard to listen
- By Alexander on 06-03-10
By: Tom Peters
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
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Overall
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Performance
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Story
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
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Reinforces core values
- By Vicki Cloutier on 04-07-22
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Business and organizational leaders spend well over half of their professional time engaged in this process. It is the way they do deals, lead employees, and manage relationships. Most leaders learn to negotiate on the job through a long process of trial and error. In today’s competitive marketplace, there is no time for experimentation, nor room to make mistakes. The good news is by mastering negotiation, the next level of success is actually closer than it appears. The actionable advice and practical guidance offered in this book give a roadmap for every type of negotiation.
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What listeners say about Leading with Gratitude
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Buyer Input
- 03-11-20
Great Leaders Express Gratitude!!!
Love, love, love the variety of research used to support solid common sense: gratitude pays - both at work and at home. These skilled authors weave a rich tapestry of truth in tandem with real-world story sharing. This was an intriguing read indeed!
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- Tiffany
- 02-13-22
Love
I thought this was great, loved the perspective and ideas! Showing more gratitude is so important and everyone should & needs to know their worth.
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- Kelly
- 03-09-24
excellent listen
concise, thought provoking, inspiring, great practical applications for work and life in general, highly recommend
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- Cheryl Wahl
- 10-11-22
Must read for all leaders today!
Gostick and Elton have done it again! They provide practical, tactical and research based advice that I can have life-changing impacts in business and in one’s personal life. Packed with stories that illustrate the effectiveness of their strategies. Excellent!
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- S. Wells
- 07-08-22
A Must Listen.
The best boss I ever had in my career used the principles in this book and I have tried hard over the years to copy his management style. I wish everyone in management would read this book and apply the principles to the work place.
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- Pete Mask
- 12-26-22
Great audiobook! Highly recommend for leaders at all levels
Audiobook was very relatable. Easy to listen to, and understand with concepts that could be easily applied to any workplace situation or scenario highly recommend for leaders at all levels.
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- Steve
- 07-15-22
Great read for leaders
Reminds your to show appreciation in your professional and personal lives. Gives cool techniques to help you do so.
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- MarkH
- 02-20-24
Gratitude, good for you good for your team!
A good book with tips on how to include gratitude as part of how you lead and how you live. The benefit being a more resilient and adaptive team, and a happier and healthier life.
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Gratitude leans to joy
This is a timely book.
Not sure what exactly triggered me to get it but something did and it was at the right time.
I can see clearer links now between gratitude and joy and Dun and purpose and meaning.
This is part of the missing piece of the puzzle I was looking for
Thank you - I am most grateful for this book and the tips and insights it gives
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1 person found this helpful