
Sponge
Leadership Lessons I Learnt from My Clients
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Buy for $9.90
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Ranjan Kamath
About this listen
Veteran adman and author Ambi Parameswaran has relied on one process of learning above all others: powerful conversations with clients and customers. A challenging customer, in his view, goes from being someone who poses an obstacle to quality work to someone with eye-opening ideas and concepts. Approached as an exercise in listening and learning, these conversations can become long-term lessons.
Ambi has worked with some of the most respected brands and names in the Indian corporate world, and each of those assignments were for him masterclasses in leadership development. In this book, Ambi recounts conversations with some of the most iconic business leaders, such as Ratan Tata, Azim Premji, S. Ramadorai, Karsanbhai Patel, M. Damodaran, Dr V. Kurien and many others. He soaked up these conversations, in his own words, 'like a sponge’.
This book is an attempt to walk us through some of those dialogues - both the illuminating and the difficult aspects of them - to help us understand how they were learning sessions. For anyone looking at turbocharging their business and career, the ‘Sponge Process’ that emphasises listening is a radical new way of engaging with clients and customers.
©2018 Ambi Parameswaran (P)2019 Audible, Inc.Listeners also enjoyed...
-
How Clients Buy
- A Practical Guide to Business Development for Consulting and Professional Services
- By: Tom McMakin, Doug Fletcher
- Narrated by: Barry Abrams
- Length: 6 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or "behind" when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do.
-
-
Wish for more depth
- By Michael on 10-18-19
By: Tom McMakin, and others
-
The Ride of a Lifetime
- Lessons Learned from 15 Years as CEO of the Walt Disney Company
- By: Robert Iger
- Narrated by: Jim Frangione, Robert Iger
- Length: 8 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Competition was more intense than ever, and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger - think global - and turn Disney into a stronger brand in international markets.
-
-
Joins “Shoe Dog” as required biographies.
- By Matt S. on 01-02-20
By: Robert Iger
-
Never Eat Alone, Expanded and Updated
- And the Other Secrets to Success, One Relationship at a Time
- By: Keith Ferrazzi, Tahl Raz
- Narrated by: Richard Harries
- Length: 13 hrs and 49 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Never Eat Alone, Ferrazzi lays out the specific steps - and inner mindset - he uses to reach out to connect with the thousands of colleagues, friends, and associates on his contacts list, people he has helped and who have helped him. And in the time since Never Eat Alone was published in 2005, the rise of social media and new, collaborative management styles have only made Ferrazzi’s advice more essential for anyone hoping to get ahead in business.
-
-
Couldn't finish
- By book smart on 05-01-16
By: Keith Ferrazzi, and others
-
No Rules Rules
- Netflix and the Culture of Reinvention
- By: Reed Hastings, Erin Meyer
- Narrated by: Jason Culp, Allyson Ryan
- Length: 9 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
Here for the first time, Hastings and Erin Meyer, best-selling author of The Culture Map and one of the world's most influential business thinkers, dive deep into the controversial philosophies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from his own career, No Rules Rules is the full, fascinating, and untold story of a unique company making its mark on the world.
-
-
Infomercial for Netflix
- By Srikanth Raju on 11-01-20
By: Reed Hastings, and others
-
The Ultimate Sales Machine
- By: Chet Holmes
- Narrated by: Amanda Holmes, George Newbern
- Length: 11 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
The only lasting way to enhance your productivity and growth is to focus on a handful of basic concepts and repeat them week after week - and teach your staff to do the same. This audiobook explains how to tune up virtually every area of your business systematically, with just a little disciplined focus. Spend an hour per week on each "impact area" of your business, and you will be astonished at how much you can accomplish.
-
-
Ok if you are selling carpet cleaning services.
- By Sandy on 04-28-10
By: Chet Holmes
-
Winning
- By: Jack Welch, Suzy Welch
- Narrated by: Jack Welch
- Length: 11 hrs and 23 mins
- Unabridged
-
Overall
-
Performance
-
Story
Jack Welch knows how to win. During his 40-year career at General Electric, he led the company to year-after-year success around the globe, in multiple markets, against brutal competition. His honest, be-the-best style of management became the gold standard in business, with his relentless focus on people, teamwork, and profits.
-
-
Jack's Alltime-Best
- By Anonymous User on 04-18-05
By: Jack Welch, and others
-
How Clients Buy
- A Practical Guide to Business Development for Consulting and Professional Services
- By: Tom McMakin, Doug Fletcher
- Narrated by: Barry Abrams
- Length: 6 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or "behind" when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do.
-
-
Wish for more depth
- By Michael on 10-18-19
By: Tom McMakin, and others
-
The Ride of a Lifetime
- Lessons Learned from 15 Years as CEO of the Walt Disney Company
- By: Robert Iger
- Narrated by: Jim Frangione, Robert Iger
- Length: 8 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Competition was more intense than ever, and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger - think global - and turn Disney into a stronger brand in international markets.
-
-
Joins “Shoe Dog” as required biographies.
- By Matt S. on 01-02-20
By: Robert Iger
-
Never Eat Alone, Expanded and Updated
- And the Other Secrets to Success, One Relationship at a Time
- By: Keith Ferrazzi, Tahl Raz
- Narrated by: Richard Harries
- Length: 13 hrs and 49 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Never Eat Alone, Ferrazzi lays out the specific steps - and inner mindset - he uses to reach out to connect with the thousands of colleagues, friends, and associates on his contacts list, people he has helped and who have helped him. And in the time since Never Eat Alone was published in 2005, the rise of social media and new, collaborative management styles have only made Ferrazzi’s advice more essential for anyone hoping to get ahead in business.
-
-
Couldn't finish
- By book smart on 05-01-16
By: Keith Ferrazzi, and others
-
No Rules Rules
- Netflix and the Culture of Reinvention
- By: Reed Hastings, Erin Meyer
- Narrated by: Jason Culp, Allyson Ryan
- Length: 9 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
Here for the first time, Hastings and Erin Meyer, best-selling author of The Culture Map and one of the world's most influential business thinkers, dive deep into the controversial philosophies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from his own career, No Rules Rules is the full, fascinating, and untold story of a unique company making its mark on the world.
-
-
Infomercial for Netflix
- By Srikanth Raju on 11-01-20
By: Reed Hastings, and others
-
The Ultimate Sales Machine
- By: Chet Holmes
- Narrated by: Amanda Holmes, George Newbern
- Length: 11 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
The only lasting way to enhance your productivity and growth is to focus on a handful of basic concepts and repeat them week after week - and teach your staff to do the same. This audiobook explains how to tune up virtually every area of your business systematically, with just a little disciplined focus. Spend an hour per week on each "impact area" of your business, and you will be astonished at how much you can accomplish.
-
-
Ok if you are selling carpet cleaning services.
- By Sandy on 04-28-10
By: Chet Holmes
-
Winning
- By: Jack Welch, Suzy Welch
- Narrated by: Jack Welch
- Length: 11 hrs and 23 mins
- Unabridged
-
Overall
-
Performance
-
Story
Jack Welch knows how to win. During his 40-year career at General Electric, he led the company to year-after-year success around the globe, in multiple markets, against brutal competition. His honest, be-the-best style of management became the gold standard in business, with his relentless focus on people, teamwork, and profits.
-
-
Jack's Alltime-Best
- By Anonymous User on 04-18-05
By: Jack Welch, and others
-
The Art of the Start 2.0
- The Time-Tested, Battle-Hardened Guide for Anyone Starting Anything
- By: Guy Kawasaki
- Narrated by: Paul Boehmer
- Length: 8 hrs and 43 mins
- Unabridged
-
Overall
-
Performance
-
Story
Whether you're an entrepreneur, an intrapreneur, or a not-for-profit leader, there's no shortage of advice on such topics as writing a business plan, recruiting, raising capital, and branding. In fact there are so many books, articles, and websites that many startups get bogged down to the point of paralysis, or they focus on the wrong priorities and go broke before they discover their mistakes.
-
-
Like a collection of about.com articles
- By Lee on 06-15-15
By: Guy Kawasaki
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
-
-
Reinforces core values
- By Vicki Cloutier on 04-07-22
-
Masters of Scale
- Surprising Truths from the World's Most Successful Entrepreneurs
- By: Reid Hoffman, June Cohen, Deron Triff
- Narrated by: William DeMeritt, Reid Hoffman
- Length: 9 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
Behind the scenes in Silicon Valley, Reid Hoffman (founder of LinkedIn, investor at Greylock) is a sought-after adviser to heads of companies and heads of state. On each episode of his podcast, Masters of Scale, he sits down with a guest from an all-star list of visionary founders and leaders, digging into the surprising strategies that power their company’s growth. In this book, he draws on their most riveting, revealing stories - as well as his own experience as a founder and investor - to distill the secrets behind the most extraordinary success stories of our times.
-
-
It's not a book it's meandering excrement
- By ashtor llc on 06-05-22
By: Reid Hoffman, and others
-
The Pursuit of Wow!
- Every Person's Guide to Topsy-turvy Times
- By: Tom Peters
- Narrated by: Tom Peters
- Length: 1 hr and 30 mins
- Abridged
-
Overall
-
Performance
-
Story
Once more the "unconventional" Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A "must" hear for every business person.
-
-
Outdated array of crap
- By Alejandro on 07-13-20
By: Tom Peters
-
Think. Do. Say.
- How to Seize Attention and Build Trust in a Busy, Busy World
- By: Ron Tite
- Narrated by: Ron Tite
- Length: 4 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
People today are inundated with non-stop content, broken promises, endless product extensions - and pressure from articles titled "The Seven Things That Successful People Do Every Day". They don’t know where to look or who to trust. So, how do you win their time, and their confidence? From renowned advertising creative director Ron Tite comes a powerful approach to cutting through the noise - three words: Think. Do. Say. Ditch the jargon, and start making good things happen for you and your organization.
-
-
The delivery of the book!
- By Daphne L Weaver on 08-08-24
By: Ron Tite
-
The Excellence Dividend
- Meeting the Tech Tide with Work That Wows and Jobs That Last
- By: Tom Peters
- Narrated by: Tom Peters
- Length: 11 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
For decades Tom Peters has been preaching the gospel of putting people first, and in today's rapidly changing business environment, this message is more important than ever. With his unparalleled expertise and inimitable charisma, Peters provides a roadmap for you and your organization to thrive amidst the tech tsunami, and he has a lot of fun doing it. The Excellence Dividend is an important new book from one of today’s greatest business thinkers.
-
-
Might be a better read than a listen
- By Lisa on 05-25-18
By: Tom Peters
-
Backable
- The Surprising Truth Behind What Makes People Take a Chance on You
- By: Suneel Gupta, Carlye Adler
- Narrated by: Suneel Gupta, Carlye Adler, Landon Woodson, and others
- Length: 5 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
A groundbreaking book that boldly claims the key to success in business is not talent, connections, or ideas, but the ability to persuade people to take a chance on potential.
-
-
I like it
- By Nikolai Yinger on 04-17-21
By: Suneel Gupta, and others
-
The Real-Life MBA
- Your No-BS Guide to Winning the Game, Building a Team, and Growing Your Career
- By: Jack Welch, Suzy Welch
- Narrated by: Sean Pratt
- Length: 6 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
In the decade since their blockbuster international best seller Winning was published, Jack and Suzy Welch have dug deeper into business, traveling the world; consulting to organizations of every size and in every industry; speaking before hundreds of audiences; working closely with entrepreneurs from Mumbai to Silicon Valley; and, in 2010, starting their own fully accredited online MBA program, which now has approximately 1,000 students enrolled.
-
-
Good for beginners
- By Ernesto V. on 06-30-15
By: Jack Welch, and others
-
Inside Apple
- How America's Most Admired - and Secretive - Company Really Works
- By: Adam Lashinsky
- Narrated by: Adam Lashinsky
- Length: 6 hrs and 50 mins
- Unabridged
-
Overall
-
Performance
-
Story
If Apple is Silicon Valley's answer to Willy Wonka's Chocolate Factory, then author Adam Lashinsky provides listeners with a golden ticket to step inside. This primer on leadership and innovation, offers exclusive new information about how Apple innovates. It should appeal to anyone hoping to bring some of that Apple magic to their own company, career, or creative endeavor.
-
-
Maybe I'm a fanboy, but
- By Timothy A. Smith on 01-31-12
By: Adam Lashinsky
-
21 Secrets of Million-Dollar Sellers
- America's Top Earners Reveal the Keys to Sales Success
- By: Stephen J. Harvill
- Narrated by: Danny Campbell
- Length: 6 hrs and 59 mins
- Unabridged
-
Overall
-
Performance
-
Story
For over 30 years, Steve Harvill has helped successful sales teams do what they do better, smarter, more elegantly, and more imaginatively. As a consultant for some of the top companies in the world, including Apple, Pepsi, Samsung, and Wells Fargo, he aids in simplifying processes that have become unwieldy and making teams more effective. His work inspired him to ask the question: What exactly sets the top producers apart from their peers?
-
-
amazing keep reading/listening
- By Rich Grey on 09-28-24
-
Business Stripped Bare
- Adventures of a Global Entrepreneur
- By: Richard Branson
- Narrated by: Adrian Mulraney
- Length: 11 hrs and 43 mins
- Unabridged
-
Overall
-
Performance
-
Story
From its creation as a mail-order record company to the literal launch of Virgin Galactic, today Virgin is one of the premier ‘way-of-life’ brands in the world, trusted and enjoyed by many millions of people. In Business Stripped Bare, Sir Richard Branson shares the inside track on his life in business and reveals the incredible truth about his most risky, brilliant and audacious deals.
-
-
Eccentric read by an eccentric man.
- By Garrett on 10-15-10
By: Richard Branson
-
Not All Fairy Tales Have Happy Endings
- The Rise and Fall of Sierra On-Line
- By: Ken Williams
- Narrated by: Josh Horowitz
- Length: 10 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Sierra On-Line was one of the very first computer game companies and at one time dominated the industry. The author, Ken Williams, founded Sierra On-Line with his wife Roberta who went on to create many of the company's best-selling games. Sierra grew from just Ken and Roberta to over 1,000 employees and a fan base that still exists today, despite the fact that the company was torn apart by criminal activities, scandal, and corruption that resulted in jail sentences and the collapse of Sierra.
-
-
a fitting ending to Sierra
- By Darrell on 05-10-21
By: Ken Williams
Fantastic audio book
Something went wrong. Please try again in a few minutes.