
The Big Store
Inside the Crisis and Revolution at Sears
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Narrated by:
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Brian Sutherland
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Donald Katz - introduction
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By:
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Donald Katz
About this listen
In 1972, Sears, Roebuck, and Co. was America's greatest store, accounting for over 1 percent of the gross national product. Suddenly, profits plummeted and the stock price collapsed. Sears was at civil war and in need of a new leader. In 1978, Edward R. Telling became the Sears chairman, and by 1984 Sears was back on top, bigger than ever. Telling turned things around so dramatically it seemed like a miracle. But the resurrection of Sears as a great American merchant was no miracle, but the result of the power, vision, and will of strong leadership.
Award-winning author Donald Katz, who received unprecedented and unrestricted access to Sears's records, meetings, and executives, delivers a spellbinding account that gives you a front-row seat to a corporate revolution. Katz is the founder and CEO of Audible, the leading provider of spoken audio information and entertainment.
This edition includes an updated introduction written and narrated by the author.
©1987 Donald R. Katz (P)2018 Audible, Inc.Listeners also enjoyed...
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it was a fine book, but not super interesting 🤷🏻
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very insightful story
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Brilliant voice actor.
Who knew I would love this book?
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Incredibly Interesting
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Great read
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Too long and convoluted
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I think the author of this documentary failed to mention the quality of the Sears product line and focused more on the management. Still,it was an interesting story of how the mighty Sears could implode from 1977 to 1984. Just 7 years to destroy a legend that the younger generation will never appreciate, and the older generation will never forget.
I still have working Sears products in my home.
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A tale of corporate history
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Terrible narrator
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