
Scaling People
Tactics for Management and Company Building
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Narrated by:
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Claire Hughes Johnson
From a Stripe and Google executive, a practical guide to company building and scaling the most important resource it has: its people.
A leader at both Google and Stripe from their early days, Claire Hughes Johnson has worked with founders and company builders to try to replicate their success. The most common questions she’s asked are not about business strategy—they’re about how to scale the operating structures and people systems of a rapidly growing startup.
Scaling People is a practical and empathetic guide to being an effective leader and manager in a high-growth environment. The tactical information it puts forward—including guidance on crafting foundational documents, strategic and financial planning, hiring and team development, and feedback and performance mechanisms—can be applied to companies of any size, in any industry. Scaling People includes dozens of worksheets, templates, exercises, and example documents to help founders, leaders, and company builders create scalable operating systems and lightweight processes that really work.
Implementing effective leadership and management practices takes effort and discipline, but the reward is a sustainable, scalable company that’s set up for long-term success. Scaling People is a detailed roadmap for company builders to put the right operating systems and structures in place to scale the most important resource a company has: its people.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2023 Claire Hughes Johnson (P)2023 Stripe PressListeners also enjoyed...




















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learned a lot, true manual
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I listed to it beginning to end and it was a reminder of some of the best practices I've seen that have helped the orgs I've been on be effective. If you are a leader at a growth stage company or of a org at a large company this is a must read. I'm going to recommend it to my entire team.
Comprehensive and practical handbook for operating conpanies
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Great tactics and mental models for scaling
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A large part of Johnson's book is how to make organization' managers effective leaders of their respective management teams. Johnson explains teams are organized to achieve goals to meet an organization's mission as a sin quo non of success. Johnson's book about organizational management is based on her challenging experience as a manager for Google and as the Chief Operating Officer for a successful tech company called Stripe.
"Scaling people..." is a great addition to the literature of organizational management. "Scaling people..." is an excellent tool for forward thinking organizations interested in growing and improving their performance.
COMPANY BUILDING
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Awesome!
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Tactical, Actionable Solutions
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Good guidance for new managers, good reminders for existing
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One of the best manuals for managers and organizational consultants
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