-
The Great Employee Handbook
- Narrated by: Kevin Young
- Length: 4 hrs and 34 mins
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Get 2 free audiobooks during trial.
Buy for $14.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Publisher's summary
The most valuable on-the-job skills come from experience but you don t have to work a lifetime to master them.
Often, it s the day-to-day issues, those not found in any training manual, that keep us from being our best at work. We ve all looked back on challenges we ve faced whether they involved a boss, a coworker, or a customer and thought, If I knew then what I know now, I would have handled that in a completely different way!
The old saying experience is the best teacher has probably never been more true than in the workplace. But what if you could learn those important workplace lessons without having to go through the pain yourself? That s the idea behind The Great Employee Handbook.
Wall Street Journal best-selling author Quint Studer has pulled together the best insights gained from working with thousands of employees during his career. The high-impact tips he shares will help you more productively handle those situations every employee finds difficult (and get them right the first time).
You ll learn how to:
- Put your best foot forward in the first 90 days
- Build an emotional bank account with coworkers (It s the best way to get quick forgiveness when you mess up!)
- Discuss your own development plan without looking self-promotional
- Have difficult conversations with your bossSolve problems and resolve conflicts without getting the boss involved
- Alleviate customer anxiety so they ll buy from you (and keep coming back)
- And much, much more
Studer has created a valuable tool for companies in every industry. We all know a good day at work means a good day in our personal lives, too. That positivity is what employees and the leaders who count on them really want.
Listeners also enjoyed...
-
A Culture of High Performance
- Achieving Higher Quality at a Lower Cost
- By: Quint Studer
- Narrated by: Kevin Young
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Our industry has always dealt with change. But the environment we re navigating now requires change at a whole different level. We ve moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In his new book, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.
-
-
Wonderful book!!
- By Kelly Waite on 07-26-19
By: Quint Studer
-
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
- By: Quint Studer
- Narrated by: Kevin Young
- Length: 7 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.
-
-
Excellent
- By Andrea on 03-25-15
By: Quint Studer
-
Straight A Leadership
- Alignment Action Accountability
- By: Quint Studer
- Narrated by: Kevin Young
- Length: 5 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
Today more than ever, your senior leaders must produce 'Straight' work. Quint Studer's new book is the study guide they need. Straight A Leadership, a book by Wall Street Journal best-selling author Quint Studer, can help your organization achieve the peak performance it needs to survive in the toughest environment. The book is based on Studer Group's work with hundreds of top healthcare organizations.
-
-
Excellent book for any leader in healthcare
- By Scott on 05-05-18
By: Quint Studer
-
The Busy Leader's Handbook
- How to Lead People and Places That Thrive
- By: Quint Studer
- Narrated by: Stephen R. Thorne
- Length: 8 hrs and 4 mins
- Unabridged
-
Overall
-
Performance
-
Story
Being a great leader means getting the fundamentals right. It also means consistently doing the "little things" that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader's Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day - especially when work is at its most intense.
-
-
Insightful Guide
- By Mary Ann Mendoza on 05-19-20
By: Quint Studer
-
The Calling
- Why Healthcare Is So Special
- By: Quint Studer
- Narrated by: Quint Studer
- Length: 5 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
The book is for anyone and everyone who works in healthcare. Written in the practical, easy-to-process style that has become Studer’s trademark - and packed with heartfelt stories that showcase the many gifts of healthcare people - the book will help clinicians and non-clinicians alike to keep their emotional bank accounts full.
-
-
Loved listening
- By Daisy R on 06-20-22
By: Quint Studer
-
The E-Factor
- How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare
- By: Craig Deao
- Narrated by: Kevin Young
- Length: 6 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key. If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers.
-
-
Great advertising for Studor Group
- By Tim Thomas on 04-14-19
By: Craig Deao
-
A Culture of High Performance
- Achieving Higher Quality at a Lower Cost
- By: Quint Studer
- Narrated by: Kevin Young
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Our industry has always dealt with change. But the environment we re navigating now requires change at a whole different level. We ve moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In his new book, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.
-
-
Wonderful book!!
- By Kelly Waite on 07-26-19
By: Quint Studer
-
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
- By: Quint Studer
- Narrated by: Kevin Young
- Length: 7 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.
-
-
Excellent
- By Andrea on 03-25-15
By: Quint Studer
-
Straight A Leadership
- Alignment Action Accountability
- By: Quint Studer
- Narrated by: Kevin Young
- Length: 5 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
Today more than ever, your senior leaders must produce 'Straight' work. Quint Studer's new book is the study guide they need. Straight A Leadership, a book by Wall Street Journal best-selling author Quint Studer, can help your organization achieve the peak performance it needs to survive in the toughest environment. The book is based on Studer Group's work with hundreds of top healthcare organizations.
-
-
Excellent book for any leader in healthcare
- By Scott on 05-05-18
By: Quint Studer
-
The Busy Leader's Handbook
- How to Lead People and Places That Thrive
- By: Quint Studer
- Narrated by: Stephen R. Thorne
- Length: 8 hrs and 4 mins
- Unabridged
-
Overall
-
Performance
-
Story
Being a great leader means getting the fundamentals right. It also means consistently doing the "little things" that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader's Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day - especially when work is at its most intense.
-
-
Insightful Guide
- By Mary Ann Mendoza on 05-19-20
By: Quint Studer
-
The Calling
- Why Healthcare Is So Special
- By: Quint Studer
- Narrated by: Quint Studer
- Length: 5 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
The book is for anyone and everyone who works in healthcare. Written in the practical, easy-to-process style that has become Studer’s trademark - and packed with heartfelt stories that showcase the many gifts of healthcare people - the book will help clinicians and non-clinicians alike to keep their emotional bank accounts full.
-
-
Loved listening
- By Daisy R on 06-20-22
By: Quint Studer
-
The E-Factor
- How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare
- By: Craig Deao
- Narrated by: Kevin Young
- Length: 6 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key. If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers.
-
-
Great advertising for Studor Group
- By Tim Thomas on 04-14-19
By: Craig Deao
-
Who Moved My Cheese?
- An A-Mazing Way to Deal with Change in Your Work and in Your Life
- By: Spencer Johnson, Kenneth Blanchard
- Narrated by: Tony Roberts, Karen Ziemba
- Length: 1 hr and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
Most people are fearful of change because they don't have any control over how or when it happens to them. Since change happens either to the individual or by the individual, Dr. Spencer Johnson uses a simple story to show that when it comes to living in a changing world, what matters most is your attitude. Exploring a simple way to take the fear and anxiety out of managing the future, Who Moved My Cheese? can help you discover how to anticipate, acknowledge, and accept change in order to have a positive impact on your job, your relationships, and every aspect of your life.
-
-
loved it!
- By Dee on 09-18-18
By: Spencer Johnson, and others
-
First, Break All the Rules
- What the World's Greatest Managers Do Differently
- By: Marcus Buckingham, Gallup Press, Jim Harter - foreword
- Narrated by: Mel Foster
- Length: 9 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
-
-
Content is dated
- By A. Yoshida on 09-09-19
By: Marcus Buckingham, and others
-
The Fearless Organization
- Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
- By: Amy C. Edmondson
- Narrated by: Jennifer Jill Araya
- Length: 6 hrs and 43 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent, but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate.
-
-
The Foundation for Organizational Transformation
- By DG on 01-27-20
By: Amy C. Edmondson
-
The Checklist Manifesto
- How to Get Things Right
- By: Atul Gawande
- Narrated by: John Bedford Lloyd
- Length: 6 hrs and 9 mins
- Unabridged
-
Overall
-
Performance
-
Story
We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies - neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist.
-
-
Riveting!
- By Tad Davis on 01-11-10
By: Atul Gawande
-
The Loudest Duck
- Moving Beyond Diversity while Embracing Differences to Achieve Success at Work
- By: Laura A Liswood
- Narrated by: Lisa Rothe
- Length: 4 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Loudest Duck is a book for managers and executives faced with the productivity and leadership challenges of a heterogeneous, multicultural workplace. It's a book for anyone working his or her way up the ladder in this new corporate world order. It's a book for anyone who belongs to a non-dominant group, be it women, people of color, short people, or employees who don't play golf but whose bosses do.
-
-
Hard to follow narration and repetitive points.
- By John Murphy on 10-17-22
By: Laura A Liswood
-
No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- By: Cy Wakeman
- Narrated by: Cynthia Farrell
- Length: 4 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
-
-
It's a good dose of reality, but not enough...
- By Phaethon on 02-25-20
By: Cy Wakeman
-
The First-Time Manager
- By: Jim McCormick, Loren B. Belker, Gary S. Topchik
- Narrated by: Nathan Girard
- Length: 7 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people. The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’ style, and more.
-
-
Too adversarial
- By May Rico on 09-22-21
By: Jim McCormick, and others
-
Eat THAT Cookie!
- Make Workplace Positivity Pay Off... For Individuals, Teams, and Organizations
- By: Liz Jazwiec
- Narrated by: Liz Jazwiec
- Length: 3 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Is it possible to create a positive workforce in negative times? Yes, it is, says speaker, strategist and consultant Liz Jazwiec, RN. But first, you have to get real about how tough a job in healthcare really is and also about the negative things you and your staff members do to make it even tougher. In her audiobook, Liz gets real about all that and more. In her darkly humorous, ever-so-slightly sarcastic style - after all she was an ER nurse - she builds a case for the powerful benefits of a positive workplace.
-
-
Great book!
- By Stacey L. on 07-19-24
By: Liz Jazwiec
-
Hey Cupcake! We are ALL Leaders
- By: Liz Jazwiec
- Narrated by: Liz Jazwiec
- Length: 3 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
Leaders aren't always who you think they are. Eventually, most of us will be called on to lead someone, whether it's a department, a shift, a project team or a new employee. And speaker, strategist, and author Liz Jazwiec, RN, says being a good leader requires certain traits: A dash of fearlessness, the ability to tell it like it is, the willingness to learn from and laugh at your mistakes and Cupcake, you're gonna make some!
-
-
Many Ah ha moments
- By Heidi on 03-10-23
By: Liz Jazwiec
-
Radical Candor: Fully Revised & Updated Edition
- Be a Kick-Ass Boss Without Losing Your Humanity
- By: Kim Scott
- Narrated by: Teri Schnaubelt
- Length: 11 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor - avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy - you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class.
-
-
Odd Beginning in Revised Ed but Stick with it
- By nonscelus on 12-05-19
By: Kim Scott
-
How to Be a Great Boss
- By: Gino Wickman, René Boer
- Narrated by: Peter Berkrot
- Length: 3 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
In How to Be a Great Boss, Gino Wickman and René Boer present a straightforward, practical approach to help bosses at all levels of an organization get the most from their people. They share time-tested tools that have worked for more than 30,000 bosses in every industry. You can learn to be a great boss - and dramatically improve both your organization's performance and your team's excitement about their work.
-
-
Great principles, but repetitive of Traction
- By Amazon Customer on 11-03-16
By: Gino Wickman, and others
-
Creating Magic
- 10 Common Sense Leadership Strategies from a Life at Disney
- By: Lee Cockerell
- Narrated by: Lee Cockerell
- Length: 7 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership, the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort operations for over a decade.
-
-
Brilliant, simple, lessons on leadership
- By Garrett on 10-16-10
By: Lee Cockerell
Related to this topic
-
The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- By: Richard P. Finnegan
- Narrated by: Tim Andres Pabon
- Length: 3 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
-
-
Great advice.
- By Kevin L. Jeter on 11-02-18
-
Corporate Confidential
- 50 Secrets Your Company Doesn’t Want You to Know - and What to Do About Them
- By: Cynthia Shapiro
- Narrated by: Vanessa Daniels
- Length: 6 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
Cynthia Shapiro is a former human resources executive who's pulling back the curtain on the way that companies really work. In Corporate Confidential, she unmasks startling truths and what you can do about them. Shapiro pulls no punches, giving listeners an inside look at a secret world of hidden agendas they would never normally see: a world of insider information and insights that can save a career.
-
-
Bad advice
- By Colin Priest on 11-14-20
By: Cynthia Shapiro
-
How to Not Suck as a Manager
- 5 Facts to Bring Any Boss Out of the Basement
- By: A. P. Grow
- Narrated by: A. P. Grow
- Length: 1 hr and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
Dr. Grow is dean of workplace sanity education for the Workplace Sanity Group; a team dedicated to improving interpersonal communication and effectiveness in the workplace. His PhD is in Educational Leadership with a focus on adult education and training and its application in organizational development. He has been overseeing both public and private operations for over 20 years. His work experience includes training and support team member and international program manager at Microsoft and organizational development manager on the West Coast for Green Mountain Coffee Roasters.
-
-
How to not suck is a great book
- By Haley Hull on 09-28-20
By: A. P. Grow
-
Great on the Job
- What to Say, How to Say It. The Secrets of Getting Ahead.
- By: Jodi Glickman
- Narrated by: Tanya Eby
- Length: 5 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you’re not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form. Great on the Job teaches people how to talk to one another at work, every day, in every situation....
-
-
Never thought about learning this…
- By Amazon Customer on 10-21-23
By: Jodi Glickman
-
Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- By: Marie G. McIntyre PhD
- Narrated by: Margaret Strom
- Length: 9 hrs and 10 mins
- Unabridged
-
Overall
-
Performance
-
Story
Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
-
-
Amateur.
- By Christie on 08-11-18
-
The Making of a Manager
- What to Do When Everyone Looks to You
- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
-
-
Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
-
The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- By: Richard P. Finnegan
- Narrated by: Tim Andres Pabon
- Length: 3 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
-
-
Great advice.
- By Kevin L. Jeter on 11-02-18
-
Corporate Confidential
- 50 Secrets Your Company Doesn’t Want You to Know - and What to Do About Them
- By: Cynthia Shapiro
- Narrated by: Vanessa Daniels
- Length: 6 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
Cynthia Shapiro is a former human resources executive who's pulling back the curtain on the way that companies really work. In Corporate Confidential, she unmasks startling truths and what you can do about them. Shapiro pulls no punches, giving listeners an inside look at a secret world of hidden agendas they would never normally see: a world of insider information and insights that can save a career.
-
-
Bad advice
- By Colin Priest on 11-14-20
By: Cynthia Shapiro
-
How to Not Suck as a Manager
- 5 Facts to Bring Any Boss Out of the Basement
- By: A. P. Grow
- Narrated by: A. P. Grow
- Length: 1 hr and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
Dr. Grow is dean of workplace sanity education for the Workplace Sanity Group; a team dedicated to improving interpersonal communication and effectiveness in the workplace. His PhD is in Educational Leadership with a focus on adult education and training and its application in organizational development. He has been overseeing both public and private operations for over 20 years. His work experience includes training and support team member and international program manager at Microsoft and organizational development manager on the West Coast for Green Mountain Coffee Roasters.
-
-
How to not suck is a great book
- By Haley Hull on 09-28-20
By: A. P. Grow
-
Great on the Job
- What to Say, How to Say It. The Secrets of Getting Ahead.
- By: Jodi Glickman
- Narrated by: Tanya Eby
- Length: 5 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you’re not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form. Great on the Job teaches people how to talk to one another at work, every day, in every situation....
-
-
Never thought about learning this…
- By Amazon Customer on 10-21-23
By: Jodi Glickman
-
Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- By: Marie G. McIntyre PhD
- Narrated by: Margaret Strom
- Length: 9 hrs and 10 mins
- Unabridged
-
Overall
-
Performance
-
Story
Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
-
-
Amateur.
- By Christie on 08-11-18
-
The Making of a Manager
- What to Do When Everyone Looks to You
- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
-
-
Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
-
How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- By: Roger Connors, Tom Smith
- Narrated by: Lloyd James
- Length: 9 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
-
-
HELP - How Can I Get The Lost Hours Back ?
- By Mike on 09-23-09
By: Roger Connors, and others
-
The Myth of the Nice Girl
- Achieving a Career You Love Without Becoming a Person You Hate
- By: Fran Hauser, Jodi Lipper
- Narrated by: Fran Hauser
- Length: 5 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Myth of the Nice Girl, Fran Hauser deconstructs the negative perception of "niceness" that many women struggle with in the business world. If women are nice, they are seen as weak and ineffective, but if they are tough, they are labeled a bitch. Hauser proves that women don't have to sacrifice their values or hide their authentic personalities to be successful.
-
-
meeeh
- By Cindy blunt on 12-04-18
By: Fran Hauser, and others
-
The Power of People Skills
- How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- By: Trevor Throness
- Narrated by: Tom Parks
- Length: 5 hrs and 41 mins
- Unabridged
-
Overall
-
Performance
-
Story
People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
-
-
great listen
- By RB Player on 03-30-18
By: Trevor Throness
-
What Do You Really Want for Your Children?
- By: Dr. Wayne W. Dyer
- Narrated by: Dr. Wayne W. Dyer
- Length: 4 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
-
-
Deaply helpful
- By Dominique on 04-28-15
-
The 25 Most Common Sales Mistakes and How to Avoid Them
- By: Stephan Schiffman
- Narrated by: Michael Ferreri
- Length: 1 hr and 47 mins
- Unabridged
-
Overall
-
Performance
-
Story
Noted sales trainer Stephan Schiffman, the famous master of cold calls and sales techniques, provides bite-sized tips on correcting common sales problems, using the same nuggets-of-advice format as in many of his other books!
-
-
Distilled value.
- By Steve on 09-15-17
-
Be Amazing or Go Home
- Seven Customer Service Habits That Create Confidence with Everyone
- By: Shep Hyken
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 20 mins
- Unabridged
-
Overall
-
Performance
-
Story
Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.
-
-
Basic common sense!
- By RENATA LAIR on 05-30-23
By: Shep Hyken
-
The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- By: Kathleen Kelley Reardon
- Narrated by: Ruth Ann Phimister
- Length: 8 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
-
-
This book EXCELLENT!!!
- By Amazon Customer on 01-26-24
-
Sales Leadership
- The Essential Leadership Framework to Coach Sales Champions, Inspire Excellence, and Exceed Your Business Goals
- By: Keith Rosen MCC
- Narrated by: Keith Rosen MCC
- Length: 11 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
What if you can successfully coach anyone in 15, five, or even 60 seconds using one question? Sales Leadership makes delivering consistent, high-impact coaching easy. For busy, caring managers, this removes the pressure and misconception that, "Coaching is difficult, doesn't work, and I don't have time to coach." Since most managers don't know how to coach, they become part of the non-stop, problem-solving legion of frustrated Chief Problem Solvers who habitually do other's work, create dependency, and nourish the seed of mediocrity.
-
-
Link to collateral mentioned in the book was dead
- By Gina Godsey on 01-22-19
By: Keith Rosen MCC
-
What the Heck is EOS?
- A Complete Guide for Employees in Companies Running on EOS
- By: Gino Wickman, Tom Bouwer
- Narrated by: Corey Snow
- Length: 2 hrs and 16 mins
- Unabridged
-
Overall
-
Performance
-
Story
Has your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is? What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast listen, this book answers the questions many employees have about EOS and their company.
-
-
Get Ready for a WBOA
- By El Barto on 03-26-21
By: Gino Wickman, and others
-
The 5 Languages of Appreciation in the Workplace
- Empowering Organizations by Encouraging People
- By: Gary Chapman, Dr. Paul White
- Narrated by: Dr. Paul White
- Length: 6 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. Based on the number one New York Times best seller The 5 Love Languages® (over 12 million copies sold), this book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, coworkers, and leaders.
-
-
Missing Code to take the MBA Inventory
- By mare on 10-02-21
By: Gary Chapman, and others
-
Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
-
-
Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
-
Instant Influence
- How to Get Anyone to Do Anything - Fast
- By: Michael V. Pantalon
- Narrated by: Walter Dixon
- Length: 6 hrs and 57 mins
- Unabridged
-
Overall
-
Performance
-
Story
What could be better than getting anyone to do anything in seven minutes…or less? Finally, a revolutionary new approach scientifically proven to create instant, effective, and lasting change in anyone—coworkers, friends, family, strangers, even yourself.
-
-
Disappointing
- By Wicked Salty Homes on 05-14-11
What listeners say about The Great Employee Handbook
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Andrea
- 05-25-15
Excellent!
I wish every employee will be required to read this book and it will be a great transformation. I will model the great employee! " Whatever you do, do it all for the glory of The Lord Jesus"
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
2 people found this helpful
-
Overall
-
Performance
-
Story
- Theblessedmess
- 11-03-20
Very Helpful
Fantastic book with tons of examples and experiences in a variety of areas & industries
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!