The Shopping Revolution Audiobook By Barbara E. Kahn cover art

The Shopping Revolution

How Successful Retailers Win Customers in an Era of Endless Disruption

Preview

Try for $0.00
Prime logo Prime members: New to Audible?
Get 2 free audiobooks during trial.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 30 days. Cancel anytime.

The Shopping Revolution

By: Barbara E. Kahn
Narrated by: Lisa Larsen
Try for $0.00

$14.95/month after 30 days. Cancel anytime.

Buy for $13.75

Buy for $13.75

Confirm purchase
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.
Cancel

About this listen

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach - and their companies out of business.

In The Shopping Revolution, Barbara E. Kahn, a foremost retail expert and professor at the Wharton School, examines the companies that have been most successful during this wave of change and offers fresh insights into what we can learn from their ascendance.

  • How did Amazon become the retailer of choice for a large portion of the US population, and how can other companies work with them or compete with them?
  • How did Walmart beat out other grocers in the late 1990s to become the leader in food retailing, and how must they pivot to hold their leadership position today?
  • How did Warby Parker make a dent in the once-untouchable Luxottica's lucrative eyewear business, and what can that tell start-ups about how to unseat a Goliath?
  • How did Sephora draw customers away from once-dominant department stores to become the go-to retailers for beauty products, and what can retailers learn from their success?
  • How are luxury and fast-fashion retailers competing in the ever-changing, fickle world of fashion?

Building on these insights, Kahn offers a framework that any company can use to create a competitive strategy to survive and thrive in today's - and tomorrow's - retail environment.

©2018 Barbara E. Kahn (P)2018 Gildan Media, LLC
E-Commerce Marketing & Sales Sales & Selling Customer Service Business Market Analysis
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about The Shopping Revolution

Average customer ratings
Overall
  • 4 out of 5 stars
  • 5 Stars
    10
  • 4 Stars
    9
  • 3 Stars
    4
  • 2 Stars
    1
  • 1 Stars
    0
Performance
  • 4.5 out of 5 stars
  • 5 Stars
    11
  • 4 Stars
    7
  • 3 Stars
    3
  • 2 Stars
    1
  • 1 Stars
    0
Story
  • 4 out of 5 stars
  • 5 Stars
    8
  • 4 Stars
    8
  • 3 Stars
    3
  • 2 Stars
    2
  • 1 Stars
    0

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Comprehensive update on retail shopping trends

Well done, thorough comprehensive state of current shopping / retail trends. Excellent narration, but to continually hear verbal reference at every juncture of some aspect of the Kahn business model becomes tiresome like George Constanta trying to coin his own nickname. Seriously, how cut-throat competitive can things be at Wharton if they accept posers like Trump?

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    2 out of 5 stars
  • Performance
    2 out of 5 stars
  • Story
    2 out of 5 stars

Very basic ecom info

Rudimentary information but if you're new to the e-commerce game and want the total review of what's going on in the industry it'll suffice. the book is getting old enough now but while still relevant is significantly off in what's happening in a very agile industry.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!