User Friendly
How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
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Narrated by:
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Jean Ann Douglass
About this listen
2019 Amazon.com Best Books of the Year
This program includes material read by the authors.
In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need.
Spanning over a century of sweeping changes, from women’s rights to the Great Depression to World War II to the rise of the digital era, this audiobook unpacks the ways in which the world has been - and continues to be - remade according to the principles of the once-obscure discipline of user-experience design.
In this essential program, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change - an underappreciated but essential history that’s pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time - and you’ll never interact with technology the same way again.
©2019 Cliff Kuang, Robert Fabricant (P)2019 Macmillan AudioListeners also enjoyed...
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Women are not ancillary to the history of technology; they turn up at the very beginning of every important wave. But they've often been hidden in plain sight, their inventions and contributions touching our lives in ways we don't even realize. Vice reporter and YACHT lead singer Claire L. Evans finally gives these unsung female heroes their due with her insightful social history of the Broad Band, the women who made the Internet what it is today. Evans shows us how these women built and colored the technologies we can't imagine life without.
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Inspiring
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By: Claire L. Evans
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Trade-Off
- Why Some Things Catch On, and Others Don't
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- Narrated by: Dennis Holland
- Length: 6 hrs and 58 mins
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In Trade-Off, Kevin Maney shows how these conflicting forces determine the success, or failure, of new products and services in the marketplace. He shows that almost every decision we make as consumers involves a trade-off between fidelity and convenience between the products we love and the products we need.
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No Trade-Offs for Reading Trade-Off
- By Joshua Kim on 06-10-12
By: Kevin Maney
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Play Bigger
- How Pirates, Dreamers, and Innovators Create and Dominate Markets
- By: Play Bigger LLC, Dave Peterson, Christopher Lochhead, and others
- Narrated by: Sean Pratt
- Length: 8 hrs and 7 mins
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Winning today isn't about beating the competition at the old game. It's about inventing a whole new game - defining a new market category, developing it, and dominating it over time. You can't build a legendary company without building a legendary category. If you think that having the best product is all it takes to win, you're going to lose. In this farsighted, pioneering guide, the founders of Silicon Valley advisory firm Play Bigger rely on data analysis and interviews to understand the inner workings of "category kings".
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The most impactful new thinking of the year
- By Chris Guest on 12-21-16
By: Play Bigger LLC, and others
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The Innovation Secrets of Steve Jobs
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- Narrated by: Sean Mangan
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In The Innovation Secrets of Steve Jobs, best-selling author Carmine Gallo reveals the qualities that make the Apple co-founder the most innovative leader in business today. Each principle is backed with research, quotes, and first-person interviews with experts and business leaders, as well as specific ideas for applying those principles to every business, large or small.
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awful
- By Thomas on 10-15-11
By: Carmine Gallo
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Autonomy
- The Quest to Build the Driverless Car—and How It Will Reshape Our World
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In Autonomy, former GM executive and current advisor to the Google Self-Driving Car project Lawrence Burns offers a sweeping history of the race to make the driverless car a reality. In the past decade, Silicon Valley companies like Google, Tesla and Uber have positioned themselves to revolutionize the way we move around by developing driverless vehicles while traditional auto companies like General Motors, Ford, and Daimler have been fighting back by partnering by with new tech start-ups.
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Easy listen, non-technical perspective
- By James S. on 09-14-18
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Wanting
- The Power of Mimetic Desire in Everyday Life
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Gravity affects every aspect of our physical being, but there’s a psychological force just as powerful - yet almost nobody has heard of it. It’s responsible for bringing groups of people together and pulling them apart, making certain goals attractive to some and not to others, and fueling cycles of anxiety and conflict. In Wanting, Luke Burgis draws on the work of French polymath René Girard to bring this hidden force to light and reveals how it shapes our lives and societies.
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One of the most important books you'll ever read
- By chris boutte on 06-14-21
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The World Is Flat
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When scholars write the history of the world twenty years from now, what will they say was the most crucial development in the first few years of the twenty-first century? The attacks on the World Trade Center on 9/11 and the Iraq war? Or the convergence of technology and events that allowed India, China, and so many other countries to become part of the global supply chain for services and manufacturing, creating an explosion of wealth in the middle classes of the world's two biggest nations?
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If you like cliches...
- By Jonathan Shultz on 09-08-07
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Everything All at Once
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- Narrated by: Bill Nye
- Length: 12 hrs and 34 mins
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Everything All at Once is an exciting, inspiring call to unleash the power of the nerd mindset that exists within us all. Nye believes we'll never be able to tackle our society's biggest, most complex problems if we don't even know how to solve the small ones. Step by step, he shows his listeners the key tools behind his everything-all-at-once approach: radical curiosity, a deep desire for a better future, and a willingness to take the actions needed to make it a reality.
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Bill Nye is awesome, but skip this one
- By Evan on 08-15-17
By: Bill Nye
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Now You See It
- How the Brain Science of Attention Will Transform the Way We Live, Work, and Learn
- By: Cathy N. Davidson
- Narrated by: Laural Merlington
- Length: 13 hrs and 53 mins
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When Duke University gave free iPods to the freshman class in 2003, critics said they were wasting their money. Yet when the students in practically every discipline invented academic uses for the music players, suddenly the idea could be seen in a new light - as an innovative way to turn learning on its head. Using cutting-edge research on the brain, Cathy N. Davidson show how attention blindness has produced one of our society's greatest challenges.
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3 Reasons to Read
- By Joshua Kim on 05-06-12
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The Laws of Simplicity
- Design, Technology, Business, Life
- By: John Maeda
- Narrated by: Nick Podehl
- Length: 2 hrs and 44 mins
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Finally, we are learning that simplicity equals sanity. We’re rebelling against technology that’s too complicated, DVD players with too many menus, and software accompanied by 75-megabyte “read me” manuals. The iPod’s clean gadgetry has made simplicity hip. But sometimes we find ourselves caught up in the simplicity paradox: we want something that’s simple and easy to use, but also does all the complex things we might ever want it to do.
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Get past the start and be impressed
- By Alex Z on 12-11-17
By: John Maeda
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Applied Minds
- How Engineers Think
- By: Guru Madhavan
- Narrated by: Sean Pratt
- Length: 5 hrs and 22 mins
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Through narratives and case studies spanning the brilliant history of engineering, Madhavan shows how the concepts of prototyping, efficiency, reliability, standards, optimization, and feedback are put to use in fields as diverse as transportation, retail, health care, and entertainment. Equal parts personal, practical, and profound, Applied Minds charts a path to a future where we apply strategies borrowed from engineering to create useful and inspired solutions to our most pressing challenges.
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excellent edifying book; great narrator too.
- By Phillip on 01-16-22
By: Guru Madhavan
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Weak Narration Makes for a Boring Listen
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In this audiobook, you'll learn a structured and sustainable approach to continuous discovery that will help you answer each of these questions, giving you the confidence to act while also preparing you to be wrong. You'll learn to balance action with doubt so that you can get started without being blindsided by what you don't get right. If you want to discover products that customers love—that also deliver business results—this audiobook is for you.
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The title is confusing. Great content inside.
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What listeners say about User Friendly
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Joao Castro
- 04-01-23
great review
great review of the history of the field, implications and practice. a great companion to those who fell in love with the design of everyday things
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- Phil Williams
- 04-08-24
Excellent…
This is a superb framing of design considerations for product development. Also very much appreciated the timeline history of design at the end. Highly recommend!
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- J. Downing
- 11-13-20
Great history of ID and HF
Really enjoyed this book, almost wish it was longer. would have loved a little more about the user friendliness of physical products, but they did a much better job than most books I've read lately that only seem to talk about app development.
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5 people found this helpful
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- John Doe
- 07-11-21
User Friendly Is An Excellent History On Design
User Friendly provides an excellent history on the world of user centered design. It embarks on anecdotal stories of multiple designs and their impact on the world. While this book isn’t a guide on HOW to design amazing products it provides excellent insights and is extremely easy to listen to.
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2 people found this helpful
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- Marcel Sjohann Chastain
- 05-09-23
excellent content, highly worth a listen
as a software engineer and aspiring product designer, I was extremely impressed with the content of this book. the authors did a wonderful job weaving together the history and principles of user friendly design. I enjoyed the stories and quotes, and frequently found myself taking notes or looking up other interesting authors/books mentioned.
next up: another listen
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1 person found this helpful
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- GrandLukeMa
- 01-20-20
I now 'get' the role of design
As a non designer, really helped me understand what design is and implications of design beyond looks and convenience. I didn't appreciate how much design shapes behavior. I found the history and the stories quite compelling and informative without being laborious.
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6 people found this helpful
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- HR33
- 05-25-23
Interesting historical info
This isn’t a how to book if you’re looking for professional resources in that way but it does cover an interesting historical view of how human centered design came to be.
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- Amazon Customer
- 08-18-22
Artfully woven stories, not quite user-friendly
If you are open to a long, winding, artfully crafted story about some of the key designers in the last 100 years, and where the direction of design is going in the future, you will enjoy this book. I didn't even know I would be interested in such history, but I did listen all the way through because it is written and narrated so well.
I wouldn't say this book is written to be user friendly - you couldn't easily jump in and quickly understand any given usability theme it explores. I'd often forget what theme any given Chapter was about. It's not super focused, it's more like a piece of art. The masterful storytelling builds from chapter to chapter, pointing back to previous characters. The narration is incredible, too.
It is definitely worth listening to, though I would have preferred a shorter version. I would've preferred a book that condenses the principles and focuses more on the framework of 'rule's mentioned in the subtitle, with the stories as the side-dish of each chapter. A bit misleading, publishers.
Not what I was expecting, but a great book.
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- Dan Gottesman
- 06-22-20
important and fascinating presentation re design
should be mandatory reading for all designers of anything and all ergonomists, human factors professionals, and anyone appreciates and cares about good design.
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4 people found this helpful
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- Anonymous User
- 12-26-22
Muy esclarecedor
Tiene bastante información. Como para escucharlo varias veces. Muy completo aunque habla mucho de EUA y no tanto de otros países.
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