
User Friendly
How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
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Narrated by:
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Jean Ann Douglass
About this listen
2019 Amazon.com Best Books of the Year
This program includes material read by the authors.
In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need.
Spanning over a century of sweeping changes, from women’s rights to the Great Depression to World War II to the rise of the digital era, this audiobook unpacks the ways in which the world has been - and continues to be - remade according to the principles of the once-obscure discipline of user-experience design.
In this essential program, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change - an underappreciated but essential history that’s pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time - and you’ll never interact with technology the same way again.
©2019 Cliff Kuang, Robert Fabricant (P)2019 Macmillan AudioListeners also enjoyed...
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- By: Jeff Gothelf, Josh Seiden
- Narrated by: Douglas Martin
- Length: 4 hrs and 56 mins
- Unabridged
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Lean UX has become the preferred approach to interaction design, tailor-made for today’s agile teams. In the second edition of this award-winning book, leading advocates Jeff Gothelf and Josh Seiden expand on the valuable Lean UX principles, tactics, and techniques covered in the first edition to share how product teams can easily incorporate design, experimentation, iteration, and continuous learning from real users into their Agile process.
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The standard for all design teams
- By billsensei on 05-05-22
By: Jeff Gothelf, and others
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Intuitive Design
- Eight Steps to an Intuitive UI
- By: Everett N. McKay
- Narrated by: Miles Meili
- Length: 4 hrs and 46 mins
- Unabridged
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Your mission: To design an intuitive UI for your next project. Your problem: You’re not sure what “intuitive UI” really means. Worst problem: Your team isn’t sure either, so your discussions about intuitive design are unproductive and opinion-driven. If this sounds familiar, Intuitive Design: Eight Steps to an Intuitive UI will give you the insight, principles, and guidelines you need to get the job done. You’ll learn the objective and actionable steps for designing intuitive UIs - for mobile, web, and desktop apps. Mission accomplished!
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Design can apply to audio too
- By Trang on 06-04-19
By: Everett N. McKay
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Articulating Design Decisions
- Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience
- By: Tom Greever
- Narrated by: Ric Chetter
- Length: 6 hrs and 56 mins
- Unabridged
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Talking to people about your designs might seem like a basic skill, but it can be difficult to do well. In many cases, how you communicate with stakeholders, clients, and other non-designers may be more important than the designs themselves. Because if you can't get their support, your work will never see the light of day - no matter how good it is. This practical guide focuses on principles, tactics, and actionable methods for presenting your designs.
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A must for any UX Designer!
- By Michael on 04-05-22
By: Tom Greever
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Continuous Discovery Habits
- Discover Products That Create Customer Value and Business Value
- By: Teresa Torres
- Narrated by: Teresa Torres
- Length: 7 hrs and 9 mins
- Unabridged
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In this audiobook, you'll learn a structured and sustainable approach to continuous discovery that will help you answer each of these questions, giving you the confidence to act while also preparing you to be wrong. You'll learn to balance action with doubt so that you can get started without being blindsided by what you don't get right. If you want to discover products that customers love—that also deliver business results—this audiobook is for you.
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The title is confusing. Great content inside.
- By Ken Wells on 09-25-22
By: Teresa Torres
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User Story Mapping
- Discover the Whole Story, Build the Right Product
- By: Jeff Patton, Peter Economy - foreword
- Narrated by: Roy McCrerey
- Length: 8 hrs and 19 mins
- Unabridged
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User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why.
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Straw man arguments and handwaving
- By Amazon Customer on 01-02-22
By: Jeff Patton, and others
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Hooked: How to Build Habit-Forming Products
- By: Nir Eyal, Ryan Hoover
- Narrated by: Nir Eyal
- Length: 4 hrs and 40 mins
- Unabridged
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Why do some products capture our attention, while others flop? What makes us engage with certain products out of habit? Is there a pattern underlying how technologies hook us? This audiobook introduces listeners to the "Hooked Model", a four-step process companies use to build customer habits. Through consecutive cycles through the hook, successful products reach their ultimate goal of bringing users back repeatedly - without depending on costly advertising or aggressive messaging.
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Great book, wish the narration was a little better.
- By Todays The Best Day - Dani Davis on 07-21-15
By: Nir Eyal, and others
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Creative Confidence
- Unleashing the Creative Potential Within Us All
- By: Tom Kelley, David Kelley
- Narrated by: Dan Woren
- Length: 7 hrs and 8 mins
- Unabridged
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Too often, companies and individuals assume that creativity and innovation are the domain of the "creative types." But two of the leading experts in innovation, design, and creativity on the planet show us that each and every one of us is creative. In an incredibly entertaining and inspiring narrative that draws on countless stories from their work at IDEO, the Stanford d.school, and with many of the world's top companies, David and Tom Kelley identify the principles and strategies that will allow us to tap into our creative potential.
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A dull pointless book
- By A on 12-21-13
By: Tom Kelley, and others
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UX Research
- Practical Techniques for Designing Better Products
- By: Brad Nunnally, David Farkas
- Narrated by: Charlie Krone
- Length: 5 hrs and 14 mins
- Unabridged
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One key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there’s often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. But anyone can conduct product research. With this quick reference guide, you’ll learn a common language and set of tools to help you carry out research in an informed and productive manner.
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Excellent Overview of UX Research
- By Rob Stern on 02-16-22
By: Brad Nunnally, and others
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Designing for Behavior Change (2nd Edition)
- Applying Psychology and Behavioral Economics
- By: Stephen Wendel
- Narrated by: Danny Hughes
- Length: 12 hrs and 46 mins
- Unabridged
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Designers and managers hope their products become essential for users-integrated into their lives like Instagram, Lyft, and others have become. Such deep integration isn't accidental: it's a process of careful design and iterative learning, especially for technology companies. This guide shows you how to apply behavioral science—research that supports many products—to help your users achieve their goals using your product.
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Good overview of the discipline
- By Amazon Customer on 08-03-24
By: Stephen Wendel
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Change by Design, Revised and Updated
- How Design Thinking Transforms Organizations and Inspires Innovation
- By: Tim Brown
- Narrated by: Tim Roberts, Tim Brown
- Length: 7 hrs and 37 mins
- Unabridged
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The subject of “design thinking” is the rage at business schools, throughout corporations, and increasingly in the popular press - due in large part to work of IDEO, a leading design firm, and its celebrated CEO, Tim Brown, who uses this audiobook to reveal how the techniques and strategies of design belong at every level of business. Change by Design is an audiobook for creative leaders seeking to infuse design thinking into every level of an organization, product, or service to drive new alternatives for business and society.
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Not quite what I was hoping for
- By Amazon Customer on 01-16-20
By: Tim Brown
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Writing Is Designing
- Words and the User Experience
- By: Michael J. Metts, Andy Welfle, Sara Wachter-Boettcher - foreword
- Narrated by: William Sarris
- Length: 4 hrs and 41 mins
- Unabridged
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Without words, apps would be an unusable jumble of shapes and icons, while voice interfaces and chatbots wouldn't even exist. Words make software human-centered, and require just as much thought as the branding and code.
By: Michael J. Metts, and others
What listeners say about User Friendly
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- Joao Castro
- 04-01-23
great review
great review of the history of the field, implications and practice. a great companion to those who fell in love with the design of everyday things
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- Phil Williams
- 04-08-24
Excellent…
This is a superb framing of design considerations for product development. Also very much appreciated the timeline history of design at the end. Highly recommend!
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- J. Downing
- 11-13-20
Great history of ID and HF
Really enjoyed this book, almost wish it was longer. would have loved a little more about the user friendliness of physical products, but they did a much better job than most books I've read lately that only seem to talk about app development.
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5 people found this helpful
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- John Doe
- 07-11-21
User Friendly Is An Excellent History On Design
User Friendly provides an excellent history on the world of user centered design. It embarks on anecdotal stories of multiple designs and their impact on the world. While this book isn’t a guide on HOW to design amazing products it provides excellent insights and is extremely easy to listen to.
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2 people found this helpful
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- Marcel Sjohann Chastain
- 05-09-23
excellent content, highly worth a listen
as a software engineer and aspiring product designer, I was extremely impressed with the content of this book. the authors did a wonderful job weaving together the history and principles of user friendly design. I enjoyed the stories and quotes, and frequently found myself taking notes or looking up other interesting authors/books mentioned.
next up: another listen
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1 person found this helpful
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- GrandLukeMa
- 01-20-20
I now 'get' the role of design
As a non designer, really helped me understand what design is and implications of design beyond looks and convenience. I didn't appreciate how much design shapes behavior. I found the history and the stories quite compelling and informative without being laborious.
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6 people found this helpful
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- HR33
- 05-25-23
Interesting historical info
This isn’t a how to book if you’re looking for professional resources in that way but it does cover an interesting historical view of how human centered design came to be.
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1 person found this helpful
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- Amazon Customer
- 08-18-22
Artfully woven stories, not quite user-friendly
If you are open to a long, winding, artfully crafted story about some of the key designers in the last 100 years, and where the direction of design is going in the future, you will enjoy this book. I didn't even know I would be interested in such history, but I did listen all the way through because it is written and narrated so well.
I wouldn't say this book is written to be user friendly - you couldn't easily jump in and quickly understand any given usability theme it explores. I'd often forget what theme any given Chapter was about. It's not super focused, it's more like a piece of art. The masterful storytelling builds from chapter to chapter, pointing back to previous characters. The narration is incredible, too.
It is definitely worth listening to, though I would have preferred a shorter version. I would've preferred a book that condenses the principles and focuses more on the framework of 'rule's mentioned in the subtitle, with the stories as the side-dish of each chapter. A bit misleading, publishers.
Not what I was expecting, but a great book.
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- Dan Gottesman
- 06-22-20
important and fascinating presentation re design
should be mandatory reading for all designers of anything and all ergonomists, human factors professionals, and anyone appreciates and cares about good design.
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4 people found this helpful
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- Anonymous User
- 12-26-22
Muy esclarecedor
Tiene bastante información. Como para escucharlo varias veces. Muy completo aunque habla mucho de EUA y no tanto de otros países.
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