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We Need to Talk
- Narrated by: Gary J. Chambers
- Length: 2 hrs and 54 mins
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Publisher's summary
Will your business relationships suffer or be saved by your ability to communicate?
Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost, employees are encouraged or demotivated, professional networks are expanded or extinguished - all by how well we communicate. We Need to Talk reveals key strategies to help you build trust, win respect, and sidestep common minefields when communicating gets critical.
Discover how you can:
- Establish empathy and trust when communicating with subordinates, coworkers, superiors, or customers
- Rebuild the believability quotient when truthfulness has not always been practiced
- Rein in "brutal honesty" and the damage it causes
- Build rapport by actively listening
- Earn respect while delivering difficult or sensitive messages
- Build integrity while eliminating communication barriers like the grapevine
- Get results by guaranteeing the message you intended was interpreted correctly
Through a masterful use of stories and illustrations, We Need to Talk reveals six unique, powerful strategies for communicating successfully when relationships and results are riding on your abilities.
Praise for the book:
"As a manager in a client service environment, the need frequently arises to have critical conversations. Within days of reading We Need to Talk, I applied two of the principles Phil described and was beyond thrilled at the outcome. Not only did my associate respond favorably to the message, but agreed that changes were needed and committed to making them. I was utterly amazed at how easy it was to have the conversation. Every manager, no matter how experienced, can benefit from this book. The time comes for you to have your next critical conversation, pick up We Need to Talk. You'll be glad you did!" (Priscilla Pinnegar, client support manager II, ADP, Inc)
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Coloring Outside the Lines
- Business Thoughts on Creativity, Marketing, and Sales
- By: Jeff Tobe
- Narrated by: Jeff Tobe
- Length: 2 hrs and 48 mins
- Unabridged
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This audio from creativity guru Jeff Tobe is an unusually charming collection of warm, funny, and instructive business tales. It provides numerous examples of street-smart sales tactics, exemplary customer service, and outside-the-lines marketing. The audio program encourages anyone with an entrepreneurial spirit by providing story after story of creative ideas and inspiration. In Coloring Outside the Lines: Business Thoughts on Creativity, Marketing, and Sales, Jeff Tobe shows that when you compete head-on in business you are just agreeing to play by the same old rules.
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Hilarious and Charming, yet still Authentic
- By Michael Beyer on 02-09-23
By: Jeff Tobe
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Crucial Conversations
- Tools for Talking When Stakes Are High
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Anna Fields
- Length: 4 hrs and 17 mins
- Unabridged
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When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.
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Probably the worste nagging sounding narrator
- By Alexander on 09-27-21
By: Kerry Patterson, and others
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Be Amazing or Go Home
- Seven Customer Service Habits That Create Confidence with Everyone
- By: Shep Hyken
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 20 mins
- Unabridged
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Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.
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Basic common sense!
- By RENATA LAIR on 05-30-23
By: Shep Hyken
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Trust Works!
- Four Keys to Building Lasting Relationships
- By: Ken Blanchard
- Narrated by: Dan Woren
- Length: 2 hrs and 10 mins
- Unabridged
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New York Times best-selling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in audiobook form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us.
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Not for me!
- By Michael Perkowski on 11-24-16
By: Ken Blanchard
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Buy-In
- Saving Your Good Idea from Getting Shot Down
- By: John P. Kotter, Lorne A. Whitehead
- Narrated by: Tim Wheeler
- Length: 4 hrs and 22 mins
- Unabridged
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You believe in a good idea. You know it could make a crucial difference for you, your organization, your community. You present it, hoping for enthusiastic support. Instead, you get confounding questions, inane comments, and verbal bullets. Before you know what’s hit you, your idea is dead, shot down. It doesn’t have to be this way, say John Kotter and Lorne Whitehead. In Buy-In, they reveal how to protect good ideas and win the support needed to deliver valuable results.
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Practical Application
- By Kellie on 05-13-11
By: John P. Kotter, and others
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Crystal Clear Communication
- How to Explain Anything Clearly in Speech or Writing
- By: Gary S Goodman
- Narrated by: Gary S Goodman
- Length: 4 hrs and 18 mins
- Original Recording
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With this program, you'll have the tools, the techniques, and, just as importantly, the unflinching confidence to influence your readers and listeners decisively - both at work and at home.
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Largely Sales-Oriented, and Instantly Usable
- By Troy on 01-26-15
By: Gary S Goodman
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The Masculinity Manifesto
- How a Man Establishes Influence, Credibility and Authority
- By: Ryan Michler
- Narrated by: Ryan Michler
- Length: 5 hrs and 49 mins
- Unabridged
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Men are not the enemy, and masculinity, contrary to what much of popular culture would have you believe, is the solution to what plagues individuals, families, and society as a whole. In The Masculinity Manifesto, author and podcaster Ryan Michler focuses on how a man can wield his power and lead others well with influence, credibility, and authority. Ryan refuses to accept the gradual and intentional decay of masculinity, instead he chooses to tackle the questions others are afraid to address.
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One of the Best books of 2022!
- By Paul on 11-26-22
By: Ryan Michler
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The E-Myth Enterprise
- By: Michael E. Gerber
- Narrated by: John H. Mayer
- Length: 4 hrs and 28 mins
- Unabridged
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The E-Myth Enterprise explores the requirements that any new business must meet: the satisfaction of its four primary influencers - its employees, customers, suppliers, and investors - through four fundamental categories - visual, emotional, functional, and financial. Together these form the twin strategies every entrepreneur must use to design a business.
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Well done on your other book!
- By Nigel Bond on 10-19-09
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It's Not About the Coffee
- Leadership Principles from a Life at Starbucks
- By: Howard Behar
- Narrated by: Malcolm Hillgartner
- Length: 4 hrs and 22 mins
- Unabridged
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Howard Behar is one of three top executives who have helped shape one of the most recognized companies in the world: Starbucks. A widely acclaimed leader, Behar, with his signature energy, smarts, high expectations, and belief in people, has become a symbol of the soul and candor of the Starbucks culture.
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Top Level Leadership
- By ManifestingMango on 07-31-09
By: Howard Behar
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NLP at Work
- The Essence of Excellence, 3rd Edition (People Skills for Professionals)
- By: Sue Knight
- Narrated by: Sean Pratt
- Length: 14 hrs and 30 mins
- Unabridged
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Since the first edition, NLP at Work has pioneered the use of neurolinguistic programming (NLP) in the business world to improve communication, negotiation, teamwork, and influence. With more 100,000 copies sold and now in its third edition, NLP at Work is a clear and comprehensive introduction to using NLP in the workplace, with a unique personal style and approach.
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Narcisistic useless
- By Mike G. Bianco on 02-17-15
By: Sue Knight
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How to Spot a Liar
- By: Gregory Hartley, Maryann Karinch
- Narrated by: Gregory Hartley, Maryann Karinch
- Length: 2 hrs and 53 mins
- Abridged
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Have you ever been lied to? Of course you have, whether you knew it or not. Ever caught a spouse, business partner, parent, boss, or child brazenly lying right to your face? What if you could tell someone was lying, just by listening to them, and observing their action and behavior? Here's the first audiobook that gives you the tools to figure out what's really going on.
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Highly educational
- By Lorelei on 12-21-07
By: Gregory Hartley, and others