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Coach the Person, Not the Problem

A Guide to Using Reflective Inquiry

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Coach the Person, Not the Problem

By: Marcia Reynolds
Narrated by: Tiffany Williams
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About this listen

From a founding member of the coaching movement comes a detailed guide to mastering one of a coach’s toughest skills: thoughtfully reflecting clients’ words and expressions back to them so they see themselves and their world through new eyes.

“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers — inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations.

This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: Focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach.

©2020 Marcia Reynolds (P)2020 Marcia Reynolds
Management & Leadership Business Transformational Coaching
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Practical Guidance • Insightful Concepts • Rich Toolbox • Clear Focused Guide • Helpful Reframing
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If you coach and haven't read this yet, I highly reccomend. Well done, well-written, and well received! Vital information necessary to masterful coaching.

Reccomend .

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This is the clearest and most focused guide for coaching - at its broadest understanding as a method.

Required for all coaches

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I appreciate that this book supports our clients and ourselves as coaches. It doesn't simply provide a list of questions but offers a method to raise client awareness to reach their goals and inspire us to reflect on ourselves. I know I will refer back to this book repeatedly.

Insightful.

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The book is full.of practical tips and ideas with examples which are real and help grasp the concept in an effective manner !

Doing Coaching or Being a Coach

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What a great value-adding book. In addition to the conceptual discussion, it's a gem of How-to guidance supported with lots of case studies and tips that manifest how the concepts look in practice. As a coach, I found this book well worth the time spent listening to it. I highly recommend it.

A must read for all coaches

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This is a great book full of insights and examples. I highly recommend it to both new and experienced coaches.

Insightful

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This books is excellently written and organized. The philosophies, practices and approaches will be essential in my coaching practice.

Being curious and reserving judgement.

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As I’m getting started on my coaching journey, this book was so helpful to reframe the experience. Remove judgment and show up with compassion and curiosity.

So helpful!

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While this book focuses on coaches, it provides skills for leaders that will impact culture, productivity, and bottom line results.

A Must for Coaches and Leaders

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Loaded with coaching wisdom and best practices - from beginning to end. Marcia lays out the fundamentals and walks you thru, step-by-step. Excellent tools and tips for beginners and as a refresher for more experienced coaches. Highly recommend!

Coaching Wisdom

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