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Coach the Person, Not the Problem

A Guide to Using Reflective Inquiry

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Coach the Person, Not the Problem

By: Marcia Reynolds
Narrated by: Tiffany Williams
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About this listen

From a founding member of the coaching movement comes a detailed guide to mastering one of a coach’s toughest skills: thoughtfully reflecting clients’ words and expressions back to them so they see themselves and their world through new eyes.

“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers — inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations.

This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: Focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach.

©2020 Marcia Reynolds (P)2020 Marcia Reynolds
Management & Leadership Business Transformational Coaching
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What listeners say about Coach the Person, Not the Problem

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Reccomend .

If you coach and haven't read this yet, I highly reccomend. Well done, well-written, and well received! Vital information necessary to masterful coaching.

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Required for all coaches

This is the clearest and most focused guide for coaching - at its broadest understanding as a method.

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Insightful

This is a great book full of insights and examples. I highly recommend it to both new and experienced coaches.

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Being curious and reserving judgement.

This books is excellently written and organized. The philosophies, practices and approaches will be essential in my coaching practice.

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Doing Coaching or Being a Coach

The book is full.of practical tips and ideas with examples which are real and help grasp the concept in an effective manner !

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A must read for all coaches

What a great value-adding book. In addition to the conceptual discussion, it's a gem of How-to guidance supported with lots of case studies and tips that manifest how the concepts look in practice. As a coach, I found this book well worth the time spent listening to it. I highly recommend it.

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Well worth the time

The author is very intensional in sharing methods to coach people to discover their own biases, fears, and other blocks. I found it very easy to absorb and actually enjoyable.

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Great Listen for All New Coaches

I am a new coach and there are so many pearls in this book. Good for all but a must for new! Thank you!

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Practical Coaching Techniques

Application of reflective inquiry takes the “overthinking” out of the coaching process and reminds the reader/coach that maintaining presence in the moment with the client comes through curiosity, not through a list of the next best question.

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A Must for Coaches and Leaders

While this book focuses on coaches, it provides skills for leaders that will impact culture, productivity, and bottom line results.

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