Preview
  • Covert Cows and Chick-fil-A

  • How Faith, Cows, and Chicken Built an Iconic Brand
  • By: Steve Robinson
  • Narrated by: Milton Bagby
  • Length: 7 hrs and 21 mins
  • 4.7 out of 5 stars (454 ratings)

Prime logo Prime members: New to Audible?
Get 2 free audiobooks during trial.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 30 days. Cancel anytime.

Covert Cows and Chick-fil-A

By: Steve Robinson
Narrated by: Milton Bagby
Try for $0.00

$14.95/month after 30 days. Cancel anytime.

Buy for $19.79

Buy for $19.79

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's summary

The longtime chief marketing officer for Chick-fil-A tells the inside story of how the company turned prevailing theories of fast-food marketing upside down and built one of the most successful and beloved brands in America.

During his 34-year tenure at Chick-fil-A, Steve Robinson was integrally involved in the company’s growth - from 184 stores and $100 million in annual sales in 1981 to more than 2,100 stores and more than $6.8 billion in annual sales in 2015 - and was a firsthand witness to its evolution as an indelible global brand. In Covert Cows and Chick-fil-A, Robinson shares behind-the-scenes accounts of key moments, including the creation of the Chick-fil-A corporate purpose and the formation and management of the now-iconic "Eat Mor Chikin" cow campaign.

Drawing on his personal interactions with the gifted team of company leaders, restaurant operators, and the company's founder, Truett Cathy, Robinson explains the important traits that built the company's culture and sustained it through recession and many other challenges. He also reveals how every aspect of the company's approach reflects an unwavering dedication to Christian values and to the individual customer experience. Written with disarming candor and revealing storytelling, Covert Cows and Chick-fil-A is the never-before-told story of a great American success.

Enjoy a behind-the-scenes look at Chick-Fil-A’s visual marketing strategy with photos available in the audiobook companion PDF download.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2019 Steve Robinson (P)2019 Thomas Nelson
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about Covert Cows and Chick-fil-A

Average customer ratings
Overall
  • 4.5 out of 5 stars
  • 5 Stars
    362
  • 4 Stars
    61
  • 3 Stars
    17
  • 2 Stars
    8
  • 1 Stars
    6
Performance
  • 4.5 out of 5 stars
  • 5 Stars
    330
  • 4 Stars
    49
  • 3 Stars
    13
  • 2 Stars
    7
  • 1 Stars
    5
Story
  • 4.5 out of 5 stars
  • 5 Stars
    326
  • 4 Stars
    50
  • 3 Stars
    13
  • 2 Stars
    8
  • 1 Stars
    7

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Awesome book!

Steve Robinson is a great story teller and Milton Bagby is an amazing narrator. Together they framed the story and my heart was touched in hearing his story of my favorite restaurant.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Great insight

Great insight into the humble beginnings of a major national brand. The principles , leadership and teamwork talked about in this book are very inspiring, along with the strategies and rollercoaster ride that comes along with the restaurant business this book is a must read for those looking for insight from a brand that continues to evolve.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Im biased, because I love the sauce.

I loved it.
Simply written, big overview and not a ton of details which I would have enjoyed. But overall, a waited for, great book.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Great for small business owners!

such a great experience through out the whole book, it will make you cry, laugh, sad, and most important that anything can be accomplished with hard work, ethics and honesty. much RESPECT to everyone that works at chick-fil-A. an awesome experience for me as start my reading journey.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Awesome tale of faith and wisdom

I love hearing the stories of gutsy , unstoppable men and women who had a dream and wouldn't be denied! Especially people of faith!

This is a must read if you're trying to build a substantial organization that will last.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

enjoyed

influential, inspiring, TO GOD BE THE GLORY amen HALLELUJAH amen brother ready to keep reading

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

2 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Phenomenal insight into how to build an enduring brand and company!

Loved Steve’s storytelling style. Hundreds of gold nuggets in the connection between ones values and real business decisions. Authentic, values based leadership mixed with massive commitment and brilliant, creative, marketing strategies backed with a genuine love for people produces ridiculous success! If you want to achieve greater success in your business and leadership, this is a must read!!

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Such a great story and testimony

This book was such a great lesson of how the right motives and steadfast focus on living out one’s calling resulted in a legacy anyone would be proud of.
Thank you Truett Cathy, Cathy family, and Chick fil a leadership for walking out your faith in business every day and in every way.

Great book, one of my all time favorites!!!

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Amazing Story

this book was so insightful it just about gave you everything that Chick-fil-A stood for how they built it how they became who they became their principles what they stood for and most of all being a restaurant that had God as their Foundation. I would highly recommend this book it took me some time to get through it but I'm glad that I finally got through it.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Godly foundation for business

Biblically based philosophy that works every time it’s tried! Principled leaders using God’s word as their foundation.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!