We all spend a lot of energy trying to get people to listen to us, and despite our best efforts, we often fail. But what if the secret to influencing others was to demonstrate acceptance? Enter validation—communication where one accepts and sees the validity in another person’s experience. Research on validation shows that it has profound effects, from improving relationships and de-escalating conflicts to increasing one’s influence and self-compassion.

From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.

Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it. It's time to learn how to get the right work done. In the HBR Guide to Getting the Right Work Done, you'll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress—your improved productivity will also set you apart from the pack.

Life isn’t linear, and yet we try to mold it around linear goals: four-year college degrees, ten-year career plans, thirty-year mortgages. What if instead we approached life as a giant playground for experimentation? Based on ancestral philosophy and the latest scientific research, Tiny Experiments provides a desperately needed reframing: Uncertainty can be a state of expanded possibility and a space for metamorphosis. Neuroscientist and entrepreneur Anne-Laure Le Cunff reveals that all you need is an experimental mindset to turn challenges into self-discovery and doubt into opportunity.

Being highly attuned to your emotions, your environment, and the behavior of others can be the keys to success, but they can also lead to overthinking everything and burnout. Human behavior expert and executive coach Melody Wilding, LMSW has spent the past 10 years working with Sensitive Strivers like you. In this groundbreaking book, she draws on decades of research and client work to examine the intersection of sensitivity and achievement in the workplace and offer neuroscience-based strategies you can use to reclaim control of your life and reach your full potential.

The Like Switch is packed with all the tools you need for turning strangers into friends, whether you are on a sales call, a first date, or a job interview. As a Special Agent for the FBI's National Security Division's Behavioral Analysis Program, Dr. Jack Schafer developed dynamic and breakthrough strategies for profiling terrorists and detecting deception. Now, Dr. Schafer has evolved his proven-on-the-battlefield tactics for the day-to-day, but no less critical battle of getting people to like you.

To be successful you need to be Weird, Selfish, Shameless, Obsessed, Nosy, Manipulative, Brutal, Reckless, and Bossy. And that takes courage. As a former Google leader and top career coach who chased an attractive stranger off the subway and later married him, Jenny Wood knows her way around courage. In this book, Wood shatters conventional wisdom about achieving your goals. She gives you permission to ditch your fear and chase after what you want, unapologetically.

In Reset, Heath explores a framework for getting unstuck and making the changes that matter. The secret is to find “leverage points”: places where a little bit of effort can yield a disproportionate return. Then, we can thoughtfully rearrange our resources to push on those points.

In recent years, Olga Khazan had been spiraling toward an existential crisis. Though she treasured her loving, long-term relationship and her dream job, she often caught herself snatching dissatisfaction from the jaws of happiness. Her neurotic overachieving had always been a professional asset, but lately, Olga felt that her brittle disposition could shatter under the weight of just one more thing. She knew something had to give—but was it really possible to change her entire approach to life?

Are you tired of sending out dozens of job applications every day and never hearing back? Or, when you do land interviews, not getting an offer, and never knowing why? As a former recruiter and head of HR at multiple companies, Madeline Mann has seen every kind of job application under the sun, and she’s here to tell you that the antiquated job search advice you’ve been told before is all wrong.

From Seth Godin, one of the world's most influential business thinkers and bestselling author of This is Marketing, comes an essential guide to thinking strategically in a complex, ever-changing world. This is Strategy is a modern classic that offers perspectives you'll find yourself returning to again and again. Rather than providing step-by-step formulas, Godin offers something more valuable: a new way of seeing and thinking about the challenges you face.

Celebrated keynote speaker, trainer, and leadership coach Rene Rodriguez delivers an eye-opening roadmap to using applied neuroscience to improve listeners' communication ability, critical thinking, cultural awareness, and leadership skills. Based in the author's proprietary AMPLIFII system and methodologies he has taught to over 100,000 participants around the world, the book offers practical tips, useful frameworks, guided practice, and simple application exercises to help listeners create new and lasting behaviors that effect change in their life and work.

In Quit, Duke teaches you how to get good at quitting. Drawing on stories from elite athletes like Mount Everest climbers, founders of leading companies like Stewart Butterfield, the CEO of Slack, and top entertainers like Dave Chappelle, Duke explains why quitting is integral to success, as well as strategies for determining when to hold 'em, and when to fold 'em, that will save you time, energy, and money.

In this essential guide, Dr. Julie teaches her millions of readers and clients how to navigate life’s toughest occurrences while they’re happening, rather than moments or years after the fact. What if we can learn to harness our emotions and stay present so we can process and choose how to respond to a situation? Picking up where Why Has Nobody Told Me This Before? leaves off, Dr. Julie shares the research-backed concepts and powerful skills we can use to weather our most vulnerable moments.

Many of us dread having to convey our ideas to others, often feeling ill-equipped, anxious, and awkward. Public speaking experts help by focusing on planned communication experiences such as slide presentations, pitches, or formal talks. Yet, most of our professional and personal communication occurs in spontaneous situations that creep up on us and all too often leave us flustered and stumbling for words. Stanford lecturer, podcast host, and communication expert Matt Abrahams provides tangible, actionable skills to help even the most anxious of speakers succeed when speaking spontaneously.

Being highly attuned to your emotions, your environment, and the behavior of others can be the keys to success, but they can also lead to overthinking everything and burnout. Human behavior expert and executive coach Melody Wilding, LMSW has spent the past 10 years working with Sensitive Strivers like you. In this groundbreaking book, she draws on decades of research and client work to examine the intersection of sensitivity and achievement in the workplace and offer neuroscience-based strategies you can use to reclaim control of your life and reach your full potential.

Managing up helps you build the sort of relationships that foster more communication, collaboration, cooperation, and understanding between people at different levels of power, with a variety of perspectives and skills. Managing Up is your personal manual for building this vital skill so you can begin building your best future. Real-world strategies give you a set of actionable steps, supplemented by expert advice from a top leadership consultant that helps you get on track to advancement.

In You’re the Boss, Nawaz taps her experience and proprietary data drawn from analyzing and advising executives at organizations like Amazon, Microsoft, Google, Motorola, Nordstrom, and the United Nations, to offer managers everything they need to know to succeed at the job. Her work reveals that as our job expands, the added pressure to perform corrupts our actions, and our increased power will blind us to the impact of those actions. Even the most well-intentioned manager can quickly become the boss nobody wants to work for.

Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it. It's time to learn how to get the right work done. In the HBR Guide to Getting the Right Work Done, you'll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress—your improved productivity will also set you apart from the pack.

Life isn’t linear, and yet we try to mold it around linear goals: four-year college degrees, ten-year career plans, thirty-year mortgages. What if instead we approached life as a giant playground for experimentation? Based on ancestral philosophy and the latest scientific research, Tiny Experiments provides a desperately needed reframing: Uncertainty can be a state of expanded possibility and a space for metamorphosis. Neuroscientist and entrepreneur Anne-Laure Le Cunff reveals that all you need is an experimental mindset to turn challenges into self-discovery and doubt into opportunity.

The key to moving up? Managing Up! For readers seeking a surefire career-booster or simply looking to improve their relationship with their boss, this is a welcome guide written specifically to provide them with the skills needed to build a productive, mutually beneficial relationship with their boss. With the inspiring collection of ideas, strategies, and tactics found in Managing Up!, readers will learn to: * Enhance their relationship with their supervisor in a constructive and effective manner * Accurately read their boss's likes and dislikes * Provide the kind of support that helps ...

To be successful you need to be Weird, Selfish, Shameless, Obsessed, Nosy, Manipulative, Brutal, Reckless, and Bossy. And that takes courage. As a former Google leader and top career coach who chased an attractive stranger off the subway and later married him, Jenny Wood knows her way around courage. In this book, Wood shatters conventional wisdom about achieving your goals. She gives you permission to ditch your fear and chase after what you want, unapologetically.

Veteran information security professional Emily Crose delivers a deep dive into the history of the United States government's nuanced relationship with hacker culture and the role the latter has played in the former's domestic policy and geopolitics. In the book, you'll learn about significant events that have changed the way the hacking community has been perceived by the public, the state, and other hackers.

We all want a healthy and happy personal life, financial security, and to do meaningful work. We don’t want to lose sight of our values and, in pursuit of financial security and career success, get sucked into a dead-end job. We want a life filled with purpose and to leave behind a meaningful legacy. But how do we do all these things, especially in today’s divisive times? In Lead Like You Mean It, Laysha Ward draws on her storied career as one of the nation’s top Black female C-suite executives to show listeners the answer: leading with meaning.

Most of us are intimately familiar with anxiety, and with its increasing hold on our minds, our hopes and plans, and our bodies. But how well do we really understand it, and what can we do to transform it into something new—into resilience, or courage, or creativity? In this extraordinary book, Dr. Alexandra Shaker, a clinical psychologist, takes us on a journey through the body—from brain to blood to heart to guts—to examine the connections between our emotional, psychological, and physical lives.

Whether you're launching your business for the first time or looking to transform your existing business, Stu McLaren is here to help you launch a membership site. What's magical about a membership site is it not only creates predictable recurring revenue every month, but the more you put into it, the bigger potential it has to grow each month. With memberships, you never start from zero. You start every month with the momentum that you gained the previous months.

Getting an MBA takes time and money, making it inaccessible to many people who want to take charge in the business world. Now The 12-Week MBA offers an alternative way to learn business essentials, focusing on the skills and knowledge required to succeed as a manager and business leader. The 12-Week MBA’s unique premise is that there is a core set of business skills that entrepreneurs and future leaders of organizations can learn and will need regardless of their industry, function, or level.

You have big dreams and major goals for your life. You want to be a leader, fulfilled and fully realized, always able to take what life throws at you and stretch beyond the status quo. But for some reason, you never quite get there. You just aren't living up to your potential, and you don't know why. Now America's leadership expert John Maxwell gives you the tools you need to Be All You Can Be. In this powerful book filled with easy-to-grasp truths you can put to work right away, you'll discover the principles of success that can really help you succeed.

Building on the lessons she learned as an award-winning TV news journalist, Chen—who now speaks at Fortune 100 companies and whose LinkedIn Learning courses have been watched by over 2 million people—introduces a new way of getting noticed at work, without being loud, aggressive, or boastful. In Smart, Not Loud, Chen teaches listeners how they can look within, to the values they already hold, to more effectively show up.

Award-winning professor, management consultant, and virtual communications expert Andrew Brodsky is here to tell you that, yes, that meeting could have been an email. And that email? Maybe it should have been a voice note (really!). And your camera—it’s okay to turn it off; sometimes it’s even better. If you’re crushed under the weight of your inbox or exhausted from back-to-back-to-back video calls, then Ping is here to help workers at all levels and of all stripes—remote, hybrid, and in person—who use communication technologies as part of their jobs.