-
The Empathy Edge
- Harnessing the Value of Compassion as an Engine for Success
- Narrated by: Maria Ross
- Length: 5 hrs and 25 mins
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Get 2 free audiobooks during trial.
Buy for $19.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Publisher's summary
Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy.
Being empathetic at work means seeing the situation from another’s perspective and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change makers, and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful.
Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic - and innovative - workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures, and increased profits.
In this practical playbook for businesses of all types, Maria Ross proves that empathy is not just good for society - it’s great for business and may transform you at a personal level, too.
Listeners also enjoyed...
-
You're Not Listening
- What You're Missing and Why It Matters
- By: Kate Murphy
- Narrated by: Kate Murphy
- Length: 6 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here.
-
-
Very Interesting and Helpful
- By Bike49038 on 02-17-20
By: Kate Murphy
-
Hidden Potential
- The Science of Achieving Greater Things
- By: Adam Grant
- Narrated by: Adam Grant, Maurice Ashley, R. A. Dickey, and others
- Length: 7 hrs and 21 mins
- Unabridged
-
Overall
-
Performance
-
Story
We live in a world that’s obsessed with talent. We celebrate gifted students in school, natural athletes in sports, and child prodigies in music. But admiring people who start out with innate advantages leads us to overlook the distance we ourselves can travel. We underestimate the range of skills that we can learn and how good we can become. We can all improve at improving. And when opportunity doesn’t knock, there are ways to build a door.
-
-
Nope
- By Anna OConnor-McClure on 10-27-23
By: Adam Grant
-
The Art of Empathy
- A Training Course in Life's Most Essential Skill
- By: Karla McLaren
- Narrated by: Karla McLaren
- Length: 6 hrs and 56 mins
- Original Recording
-
Overall
-
Performance
-
Story
Some of us are natural-born empaths - those with an exceptional gift for feeling and understanding the emotions, circumstances, and needs of others. But empathy, teaches Karla McLaren, is a universal human skill that we can all learn to awaken and use wisely. With The Art of Empathy, you will learn, step-by-step, the art of experiencing through the eyes and hearts of those around you - and to connect with and support them most effectively.
-
-
Exceptional way of explaining emotions.
- By Livia Fanti on 04-13-16
By: Karla McLaren
-
Outwitting the Devil
- The Secret to Freedom and Success
- By: Napoleon Hill, Sharon L. Lechter - editor, Mark Victor Hansen - foreword
- Narrated by: Dan John Miller, Phil Gigante
- Length: 5 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
Using his legendary ability to get to the root of human potential, Napoleon Hill digs deep to reveal how fear, procrastination, anger, and jealousy prevent us from realizing our personal goals. This long-suppressed parable, once considered too controversial to publish, was written by Hill in 1938 following the publication of his classic bestseller, Think and Grow Rich. Annotated and edited for a contemporary audience by Rich Dad, Poor Dad and Three Feet from Gold coauthor Sharon Lechter, this book is profound, powerful, resonant, and rich with insight.
-
-
A Good Book Spoiled by the Incessant Interruption
- By Beracah on 04-10-12
By: Napoleon Hill, and others
-
Presence
- Bringing Your Boldest Self to Your Biggest Challenges
- By: Amy Cuddy
- Narrated by: Amy Cuddy
- Length: 9 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
Brilliantly researched, impassioned, and accessible, Presence is filled with stories of individuals who learned how to flourish during the stressful moments that once terrified them. Every listener will learn how to approach their biggest challenges with confidence instead of dread, and to leave them with satisfaction instead of regret.
-
-
Watch the TED Talk
- By A. Yoshida on 07-10-16
By: Amy Cuddy
-
The Self-Driven Child
- The Science and Sense of Giving Your Kids More Control over Their Lives
- By: William Stixrud PhD, Ned Johnson
- Narrated by: Kaleo Griffith
- Length: 11 hrs and 35 mins
- Unabridged
-
Overall
-
Performance
-
Story
Many of us know we're putting too much pressure on our kids - and on ourselves - but how do we get off this crazy train? We want our children to succeed, to be their best, and to do their best, but what if they are not on board? A few years ago, Ned Johnson and Bill Stixrud started noticing the same problem from different angles: even high-performing kids were coming to them acutely stressed and lacking any real motivation. Many complained that they had no real control over their lives.
-
-
Practical, wise, and well researched
- By Andrew on 07-12-18
By: William Stixrud PhD, and others
-
You're Not Listening
- What You're Missing and Why It Matters
- By: Kate Murphy
- Narrated by: Kate Murphy
- Length: 6 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here.
-
-
Very Interesting and Helpful
- By Bike49038 on 02-17-20
By: Kate Murphy
-
Hidden Potential
- The Science of Achieving Greater Things
- By: Adam Grant
- Narrated by: Adam Grant, Maurice Ashley, R. A. Dickey, and others
- Length: 7 hrs and 21 mins
- Unabridged
-
Overall
-
Performance
-
Story
We live in a world that’s obsessed with talent. We celebrate gifted students in school, natural athletes in sports, and child prodigies in music. But admiring people who start out with innate advantages leads us to overlook the distance we ourselves can travel. We underestimate the range of skills that we can learn and how good we can become. We can all improve at improving. And when opportunity doesn’t knock, there are ways to build a door.
-
-
Nope
- By Anna OConnor-McClure on 10-27-23
By: Adam Grant
-
The Art of Empathy
- A Training Course in Life's Most Essential Skill
- By: Karla McLaren
- Narrated by: Karla McLaren
- Length: 6 hrs and 56 mins
- Original Recording
-
Overall
-
Performance
-
Story
Some of us are natural-born empaths - those with an exceptional gift for feeling and understanding the emotions, circumstances, and needs of others. But empathy, teaches Karla McLaren, is a universal human skill that we can all learn to awaken and use wisely. With The Art of Empathy, you will learn, step-by-step, the art of experiencing through the eyes and hearts of those around you - and to connect with and support them most effectively.
-
-
Exceptional way of explaining emotions.
- By Livia Fanti on 04-13-16
By: Karla McLaren
-
Outwitting the Devil
- The Secret to Freedom and Success
- By: Napoleon Hill, Sharon L. Lechter - editor, Mark Victor Hansen - foreword
- Narrated by: Dan John Miller, Phil Gigante
- Length: 5 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
Using his legendary ability to get to the root of human potential, Napoleon Hill digs deep to reveal how fear, procrastination, anger, and jealousy prevent us from realizing our personal goals. This long-suppressed parable, once considered too controversial to publish, was written by Hill in 1938 following the publication of his classic bestseller, Think and Grow Rich. Annotated and edited for a contemporary audience by Rich Dad, Poor Dad and Three Feet from Gold coauthor Sharon Lechter, this book is profound, powerful, resonant, and rich with insight.
-
-
A Good Book Spoiled by the Incessant Interruption
- By Beracah on 04-10-12
By: Napoleon Hill, and others
-
Presence
- Bringing Your Boldest Self to Your Biggest Challenges
- By: Amy Cuddy
- Narrated by: Amy Cuddy
- Length: 9 hrs and 18 mins
- Unabridged
-
Overall
-
Performance
-
Story
Brilliantly researched, impassioned, and accessible, Presence is filled with stories of individuals who learned how to flourish during the stressful moments that once terrified them. Every listener will learn how to approach their biggest challenges with confidence instead of dread, and to leave them with satisfaction instead of regret.
-
-
Watch the TED Talk
- By A. Yoshida on 07-10-16
By: Amy Cuddy
-
The Self-Driven Child
- The Science and Sense of Giving Your Kids More Control over Their Lives
- By: William Stixrud PhD, Ned Johnson
- Narrated by: Kaleo Griffith
- Length: 11 hrs and 35 mins
- Unabridged
-
Overall
-
Performance
-
Story
Many of us know we're putting too much pressure on our kids - and on ourselves - but how do we get off this crazy train? We want our children to succeed, to be their best, and to do their best, but what if they are not on board? A few years ago, Ned Johnson and Bill Stixrud started noticing the same problem from different angles: even high-performing kids were coming to them acutely stressed and lacking any real motivation. Many complained that they had no real control over their lives.
-
-
Practical, wise, and well researched
- By Andrew on 07-12-18
By: William Stixrud PhD, and others
-
Originals
- How Non-Conformists Move the World
- By: Adam Grant, Sheryl Sandberg - foreword
- Narrated by: Fred Sanders, Susan Denaker
- Length: 10 hrs and 1 min
- Unabridged
-
Overall
-
Performance
-
Story
With Give and Take, Adam Grant not only introduced a landmark new paradigm for success but also established himself as one of his generation’s most compelling and provocative thought leaders. In Originals he again addresses the challenge of improving the world, but now from the perspective of becoming original: choosing to champion novel ideas and values that go against the grain, battle conformity, and buck outdated traditions. How can we originate new ideas, policies, and practices without risking it all?
-
-
Interesting, but not science
- By Lloyd Fassett on 03-14-16
By: Adam Grant, and others
-
Applied Empathy
- By: Michael Ventura
- Narrated by: Michael Ventura
- Length: 5 hrs and 41 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Applied Empathy, Michael Ventura, CEO and founder of Sub Rosa, a design firm that finds creative solutions for iconic brands and institutions such as GE, Nike, Citibank, Nikon, and Warby Parker and also West Point and the White House, offers entrepreneurs and executives a radical new business book and way forward. Applied Empathy presents real strategies, based on Sub Rosa’s design work as well as the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value).
-
-
A Fantastic Must Read!
- By Gil on 06-19-18
By: Michael Ventura
-
Smart Brevity
- The Power of Saying More with Less
- By: Jim VandeHei, Mike Allen, Roy Schwartz
- Narrated by: Mark Chamberlin
- Length: 3 hrs and 1 min
- Unabridged
-
Overall
-
Performance
-
Story
Brevity is confidence. Length is fear. This is the guiding principle of Smart Brevity, a communication formula built by Axios journalists to prioritize essential news and information, explain its impact and deliver it in a concise and visual format. Now, the co-founders of Axios have created an essential guide for communicating effectively and efficiently using Smart Brevity—think Strunk and White’s Elements of Style for the digital age.
-
-
Should've been more brief
- By Voldi Way on 10-18-22
By: Jim VandeHei, and others
-
Traction
- How Any Startup Can Achieve Explosive Customer Growth
- By: Gabriel Weinberg, Justin Mares
- Narrated by: Gabriel Weinberg
- Length: 7 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
Most startups don't fail because they can't build a product. Most startups fail because they can't get traction. Startup advice tends to be a lot of platitudes repackaged with new buzzwords, but Traction is something else entirely. As Gabriel Weinberg and Justin Mares learned from their own experiences, building a successful company is hard. For every startup that grows to the point where it can go public or be profitably acquired, hundreds of others sputter and die.
-
-
Review from a marketing pro
- By SV on 06-18-16
By: Gabriel Weinberg, and others
-
Tiny Habits
- The Small Changes That Change Everything
- By: BJ Fogg PhD
- Narrated by: BJ Fogg PhD
- Length: 11 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
A habit expert from Stanford University shares his breakthrough method for building habits quickly and easily. With Tiny Habits you’ll increase productivity by tapping into positive emotions to create a happier and healthier life. Dr. Fogg’s new and extremely practical method picks up where Atomic Habits left off.
-
-
Downloadable PDF access
- By Kevin L. on 01-17-20
By: BJ Fogg PhD
-
Radical Candor: Fully Revised & Updated Edition
- Be a Kick-Ass Boss Without Losing Your Humanity
- By: Kim Scott
- Narrated by: Teri Schnaubelt
- Length: 11 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor - avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy - you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class.
-
-
Odd Beginning in Revised Ed but Stick with it
- By nonscelus on 12-05-19
By: Kim Scott
-
The Road to Character
- By: David Brooks
- Narrated by: Arthur Morey, David Brooks
- Length: 12 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
Looking to some of the world's greatest thinkers and inspiring leaders, Brooks explores how, through internal struggle and a sense of their own limitations, they have built a strong inner character. Labor activist Frances Perkins understood the need to suppress parts of herself so that she could be an instrument in a larger cause. Dwight Eisenhower organized his life not around impulsive self-expression but considered self-restraint.
-
-
Rich, textured stories
- By MarkM on 05-25-15
By: David Brooks
-
The Good Life
- Lessons from the World's Longest Scientific Study of Happiness
- By: Robert Waldinger MD, Marc Schulz PhD
- Narrated by: Robert Waldinger MD, Marc Schulz PhD
- Length: 11 hrs and 9 mins
- Unabridged
-
Overall
-
Performance
-
Story
What makes a life fulfilling and meaningful? The simple but surprising answer is: relationships. The stronger our relationships, the more likely we are to live happy, satisfying, and overall healthier lives. In fact, the Harvard Study of Adult Development reveals that the strength of our connections with others can predict the health of both our bodies and our brains as we go through life.
-
-
very little practical advice
- By Kindle Customer on 01-16-23
By: Robert Waldinger MD, and others
-
The Making of a Manager
- What to Do When Everyone Looks to You
- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
-
-
Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
-
The War for Kindness
- Building Empathy in a Fractured World
- By: Jamil Zaki
- Narrated by: Jamil Zaki
- Length: 7 hrs and 13 mins
- Unabridged
-
Overall
-
Performance
-
Story
Empathy is in short supply. We struggle to understand people who aren’t like us, but find it easy to hate them. Studies show that we are less caring than we were even 30 years ago. In 2006, Barack Obama said that the United States was suffering from an “empathy deficit.” Since then, things seem to have only gotten worse. In this groundbreaking book, Jamil Zaki shares cutting-edge research, including experiments from his own lab, showing that empathy is not a fixed trait - something we’re born with or not - but rather a skill that can be strengthened through effort.
-
-
I wanted to like it.
- By Brad Mouritsen on 10-23-21
By: Jamil Zaki
-
Impact Players
- How to Take the Lead, Play Bigger, and Multiply Your Impact
- By: Liz Wiseman
- Narrated by: Liz Wiseman
- Length: 10 hrs and 48 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Impact Players, New York Times best-selling author and researcher Liz Wiseman reveals the secrets of these stellar professionals who play the game at a higher level. Drawing on insights from leaders at top companies, Wiseman explains what the most influential players are doing differently, how small and seemingly insignificant differences in how we think and act can make an enormous impact, and why - with a little coaching - this mindset is available to everyone who wants to contribute at their highest level.
-
-
A must read/listen
- By Tiffany on 03-30-23
By: Liz Wiseman
-
New-School Leadership: Making a Difference in the 21st Century
- By: D. A. Abrams
- Narrated by: Jack Chekijian
- Length: 2 hrs and 48 mins
- Unabridged
-
Overall
-
Performance
-
Story
The need for and demands on leadership have changed radically in the past few years. To be a dynamic and effective leader of a 21st-century organization or corporation requires an entirely different strategy and set of skills than it did just five or ten years ago. In fact, much of the best advice and examples from even the last decade no longer apply.
-
-
Leadership
- By Lisa OHuggard on 12-02-19
By: D. A. Abrams
Related to this topic
-
The High-Potential Leader
- How to Grow Fast, Take on New Responsibilities, and Make an Impact
- By: Ram Charan, Geri Willigan
- Narrated by: Bob Reed
- Length: 5 hrs and 48 mins
- Unabridged
-
Overall
-
Performance
-
Story
Companies need high potential leaders (Hi-Pos) more than ever before to help them adapt to today's tumultuous, digitally-driven business environment. If you meet the Hi-Po criteria, you're in high demand - and this book explains how to fast-track yourself.
-
-
Good book for people wanting to climb the corporate ladder and for executives to accelerate high - potential leaders
- By Niel on 06-23-19
By: Ram Charan, and others
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
-
-
Reinforces core values
- By Vicki Cloutier on 04-07-22
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
-
Brand propaganda
- By MR A G ADELAAR on 05-22-15
-
Peak
- How Great Companies Get Their Mojo from Maslow (Revised and Updated)
- By: Chip Conley
- Narrated by: Brian Sutherland
- Length: 10 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
Peak is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once but twice. Author Chip Conley, founder and former CEO of one of the world's largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need.
-
-
Presentation and attention to detail matter
- By Stephen Estelle on 11-05-19
By: Chip Conley
-
The Commitment Engine
- Making Work Worth It
- By: John Jantsch
- Narrated by: John Jantsch
- Length: 6 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
The small-business guru behind Duct Tape Marketing and The Referral Engine teaches listeners how to establish lasting commitment in their employees, customers, and businesses. Why are some companies able to generate committed, long-term customers while others struggle to stay afloat? Why do the employees of some organizations fully dedicate themselves while others punch the clock without enthusiasm?
By: John Jantsch
-
All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- By: Adrian Gostick, Chester Elton
- Narrated by: Adrian Gostick, Chester Elton
- Length: 6 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
-
-
Interesting Theories in Management
- By Nancy on 07-28-12
By: Adrian Gostick, and others
-
The High-Potential Leader
- How to Grow Fast, Take on New Responsibilities, and Make an Impact
- By: Ram Charan, Geri Willigan
- Narrated by: Bob Reed
- Length: 5 hrs and 48 mins
- Unabridged
-
Overall
-
Performance
-
Story
Companies need high potential leaders (Hi-Pos) more than ever before to help them adapt to today's tumultuous, digitally-driven business environment. If you meet the Hi-Po criteria, you're in high demand - and this book explains how to fast-track yourself.
-
-
Good book for people wanting to climb the corporate ladder and for executives to accelerate high - potential leaders
- By Niel on 06-23-19
By: Ram Charan, and others
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
-
-
Reinforces core values
- By Vicki Cloutier on 04-07-22
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
-
Brand propaganda
- By MR A G ADELAAR on 05-22-15
-
Peak
- How Great Companies Get Their Mojo from Maslow (Revised and Updated)
- By: Chip Conley
- Narrated by: Brian Sutherland
- Length: 10 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
Peak is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once but twice. Author Chip Conley, founder and former CEO of one of the world's largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need.
-
-
Presentation and attention to detail matter
- By Stephen Estelle on 11-05-19
By: Chip Conley
-
The Commitment Engine
- Making Work Worth It
- By: John Jantsch
- Narrated by: John Jantsch
- Length: 6 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
The small-business guru behind Duct Tape Marketing and The Referral Engine teaches listeners how to establish lasting commitment in their employees, customers, and businesses. Why are some companies able to generate committed, long-term customers while others struggle to stay afloat? Why do the employees of some organizations fully dedicate themselves while others punch the clock without enthusiasm?
By: John Jantsch
-
All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- By: Adrian Gostick, Chester Elton
- Narrated by: Adrian Gostick, Chester Elton
- Length: 6 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
-
-
Interesting Theories in Management
- By Nancy on 07-28-12
By: Adrian Gostick, and others
What listeners say about The Empathy Edge
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Nicholas E. Boulas
- 03-02-21
The key to great Leadership!
This was an incredible book loaded with tons of great material and ideas! Maria has nailed what’s really important for success as a leader! Bravo!
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Amazon Customer
- 08-07-20
Empathy to improve your work environment
Thank you Maria for recording us that simple value like empathy are not so obvious and that we have to cultivate them to keep them active. I loved your book and immediately implemented changes in my leading style to improve it. I have also place a few post it on my computer to remember important habit to generate More empathy and create a better work environment and engagement of my team.
@VinceTheReader
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!